Find 4-Star Hotels in York

Very elegant old-style villa, the breakfast is very rich and delicious, the stay is also very comfortable, and the cost performance is super high! York is very quiet, and the people I met along the way are very friendly. I couldn't swipe my card in the public toilet on Butcher Street, but a local brother saw that I swiped his card and let me in. Thank you for being such a good person! This time I traveled by myself, my English was terrible, but the experience was actually quite good, haha, I recommend everyone to stay and play~

Beautiful hotel only 10 minutes walk from the city centre  Our room was clean and cosy  In the room was hairdryer, iron and ironing board as well as tea/coffee facilities and an electric fan which was definitely needed with temps reaching 29 degrees 🥵 The outdoor area was stunning with lots of seating and little pods to dine in of an evening very pretty all lit up at night  All the staff were friendly and helpful  We will definitely return in the near future.

The hotel is about a 20-minute walk from the train station. You can reach many attractions within about 10 minutes on foot. The rooms are clean, and there's a bar and foosball table in the lobby. Overall, a good experience.

Located within a golf course, the hotel boasts a tranquil, peaceful, and comfortable environment with beautiful scenery. However, it's quite far from the city center, about a 30-minute drive from York's Old Town. If you're not traveling by car, it's not the best choice for accommodation. But if you have a car, it's an excellent option as parking is free. The hotel has two restaurants with good food, but they are very expensive and the portions are small – typical fine dining. If you don't want to spend too much on food, it's best to eat in the city before entering the hotel.

The hotel has a great location, not far from the city center and attractions. The front desk service was mediocre. We checked out early, but then received an email asking us to self-checkout, which was confusing. A small amount of our deposit was deducted, but we didn't receive any receipt explaining why. Perhaps the snacks on the table were chargeable, but there was no clear pricing displayed. Overall, the stay was average, and the service definitely wasn't worth nearly £200 a night.

A small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.

We were very disappointed with the check-in experience. The hotel assigned us rooms in a wing where the air conditioning was not working. It appeared that the staff were already aware of the problem, as my friends and I seemed to be the only guests staying in that entire wing. Unfortunately, this happened during a heatwave, making the rooms unbearably hot and very uncomfortable. I had to walk back to reception to request a room change. The staff initially offered to bring us a fan and said the hotel was fully booked, but that was not an acceptable solution in such extreme temperatures. After I insisted, my friends and I were finally moved to rooms with working air conditioning. What made the situation even more confusing was that guests who checked in after us were assigned rooms on other floors with functioning air conditioning. That left us wondering why we had been placed in rooms with a known problem in the first place. Guests should never be checked into rooms with a major maintenance issue like this, especially during a heatwave. While we appreciated that the hotel eventually moved us, the whole experience left us with serious doubts about how room allocations were handled —- is it because i booked via Trip.com ?

Room was good, loved that the leisure centre was open till late so could get time at the pool and jacuzzi even after sight seeing. Breakfast was great, nice continental selection, and a picturesque view from the restaurant. Staff were very friendly and attentive. A potential improvement could be the hot water control in the shower - ours was a Deluxe room with bath. The temperature was either scalding hot or ice cold - there was no in-between.

The location is very good. The staff are all in good manner and service. The breakfast is wonderful. However, there is no spare toilet paper in the room. We used up the last piece. There is also no hair dryer. The most important is there is no toilet seat cover, which raises hygiene concerns. When the toilet is flushed, bacteria and particles can spread into the air and throughout the room. Please address this issue by installing appropriate covers or taking measures to improve sanitation.

Overall, I wouldn't really recommend it. The location is okay, just outside the city walls. However, all the rooms are in the attic, requiring two flights of very narrow stairs, making it impossible to bring up even a slightly larger suitcase. The floors are uneven, and in some areas, it feels like they could easily collapse; even with a carpet, they still creak when you walk on them. What's even more frustrating is that the attic is already stuffy, and a constant instant noodle smell drifts up from the downstairs restaurant. On the night we checked in, we found one of the air conditioners wasn't working, but the front desk said the maintenance staff had already left for the day and could only provide us with a small electric fan.