Find 5-Star Hotels in Tbilisi

I stayed for 4 days straight, and the facilities and environment were truly excellent. Every morning, I enjoyed a delicious and satisfying breakfast, went out to explore during the day, came back in the afternoon for coffee, and in the evening, I indulged in wine tasting, swimming, and sauna. Capped off with a bedtime story, it was a perfectly blissful cycle. The specialty dishes were exquisitely prepared, and the service was impeccable. I'll definitely stay here again on my next visit. Highly recommended!

Hotel was quite new. Location for us was not ideal as in the middle of the touristic center of the city which meant that there was a lot street noise which meant that it was impossible to sleep with open window and hawking and touting in the streets right outside of the hotel. Beds and breakfast were both excellent, shower looked good but was inadequate as very low water pressure and inconsistent temperature, lighting in the room was also a miss. Personnel very friendly and cooperative and gave us some good advice on where to eat on first night. Building is beautiful and lobby very nice.

No refunds allowed, everyone please read carefully. Even canceling three days in advance is not possible. Don't book if you have travel plans or are likely to change them. Ctrip intervened multiple times to communicate, but the hotel refused to provide a room. Ctrip unilaterally compensated me 200 yuan; it was a booking that cost over 600 yuan. I don't recommend traveling here in the short term either. There are protests everywhere, and you might even get hit by tear gas. Safety first. There's also a recent mayoral change.

Upon check-in, there was an issue with the room payment – I had paid through Trip.com, but the hotel couldn't see the payment. Nevertheless, we provided a deposit while the situation was being clarified. Overnight, the Trip.com team resolved everything, and our money was returned! This was the only unpleasant thing that happened during our stay. The hotel offered amazing and varied breakfasts, a really great outdoor pool and spa area, and a beautiful and cozy room! Many thanks for a wonderful stay! 👍🏻🫶🏻

The lady at the front desk was very friendly and upgraded our room. Honestly, I didn't have high expectations based on previous reviews, but as soon as I entered the room, I was blown away by the floor-to-ceiling windows and city views. I didn't even want to leave! The night view was absolutely stunning, and all the photos were taken from inside the room. Breakfast was also good, and the breakfast restaurant on the terrace had a great view too, with lots of little sparrows flitting around, waiting for scraps. Plus, the Asian restaurant next to the hotel lobby is really delicious – highly recommend it!

Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects. There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable. My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone. It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting. The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests. On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel. The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.

The location is fantastic, and there's plenty to explore nearby. The room was spacious and quiet, and the price was just right. The front desk staff were incredibly friendly and spoke English slowly and clearly, which made me feel very cared for. It was a huge improvement compared to other hotels where the front desk staff were cold and mumbled. Plus, the front desk attendant was an absolute beauty! Out of the four hotels I've stayed at in Georgia, this one had the best room and the best service for its good location.

A beautiful, qualitative modern hotel located in the center. It is convenient to go to the old city, to the bridge-laying, and to the side of Wake on Rustavel Street. From the downsides I can note only a very scarce breakfast for a hotel of this level.

The location is excellent, and the swimming pool is fantastic for tanning. The gym is also great, and there's a 24-hour supermarket downstairs. The views are superb, and the night view from the 37th-floor bar is beautiful. Just make sure they don't mess up your laundry, deliver the wrong clothes, or lose your clothes.

Good spacious rooms, a beautiful, modern hotel. Delicious and comprehensive breakfast, where they can prepare egg dishes to your preference. Courteous staff. They provided free parking right at the hotel entrance. Fast room service.