Read genuine traveler ratings & reviews to find your perfect stay.
Guest User
Good hotel with comfortable rooms, a large and cozy bed, and an amazing bathroom. The small balcony was a nice touch, and the staff were friendly. You can also use the pool and sauna. The hotel has a convenient location, close to a shopping mall and the main street. I would definitely come back here again. Thank you.
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Price per night from:$66
Posted on Oct 25, 2026|Comfort Double Room, Pool Access, City View
Dr Anastasiia, MD, Rad, OrtoSurgery, CyberneticsLovely hotel, but charged twice — still waiting for a refund
Labirint Pool is a lovely hotel. It was comfortable, and I really enjoyed the property itself. Unfortunately, an unresolved double payment has overshadowed my entire stay.
I stayed from September 22 to 24, but my Trip.com booking showed October 22–24. I had already paid USD 94 through Trip.com. The owner, Zaza, told me there was a problem with the booking dates and asked me to contact support to change them.
I spent around three hours dealing with support and trying to resolve the booking issue instead of enjoying my holiday. Despite my existing payment, the owner insisted that I pay again. I felt pressured into transferring an additional GEL 250 to a Georgian bank card — approximately the same amount as my original payment.
I have completed all the refund requests and followed every instruction Trip.com provided. Yet I have received no refund from Trip.com, and Zaza has not returned the additional payment either.
This is completely unacceptable. I paid twice for one stay, and I am still spending my time chasing my own money. This has caused financial hardship and unnecessary stress.
I am asking Trip.com and Zaza to resolve this immediately, coordinate with each other, and refund the duplicate payment. I should not have to keep submitting requests and repeatedly asking for my money back.
The hotel itself was excellent, but the handling of this payment issue and the lack of a refund have been deeply disappointing. Please return the duplicate payment promptly and bring this exhausting situation to an end.
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Price per night from:$40
Guest User
Excellent location and very nice hotel. Very nice pool area, clean and quiet
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Price per night from:$85
Posted on Apr 23, 2026
Guest User
Stays at 3rd floor with a good view on the mountains. But to see the greatest view better go by stairs, not elevator.
Truly attentive, friendly, and helpful staff that can help you anytime.
The great recreational facilities listed on the website are all available and in good working order.
The restaurant deserves special attention. We tried a variety of dishes during our stay. Georgian cuisine is simply delicious. I highly recommend trying the cream soups and khinkali.
I’d like to add that the cheese pancakes were delicious, but I would have liked to have them—and the various breakfast options—served earlier; I missed having breakfast served early.
I’d also like to see a map or at least a bus schedule with the routes. That was definitely missing, and it wasn’t always easy to figure it out on my own using the apps.
And there are also lots of different birds in the area. I wasn’t able to do it on this trip, but maybe someone else will be lucky enough to wait for them and feed them by hand.
I wish this wonderful place and the people who work here all the best and continued success.
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Price per night from:$39
Posted on Aug 20, 2026|Standard Single Room
Marianna SiI'm writing this review a bit late, but I stayed here at the beginning of July and was very pleased! Even though some renovations were still underway, it didn't bother me at all. The staff made sure there were no noises or smells. They even upgraded me to a room with a terrace. The breakfasts were absolutely delicious! The staff were polite and attentive 🫶🏽 I want to thank them for their hospitality!
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Price per night from:$76
Guest User
Great hotel with nice swimming pool and breakfast with stunning view from top floors. Really enjoyed our stay there.
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Price per night from:$104
Posted on Jun 13, 2026|Premium Room
Guest UserRoom View: Even though my deluxe room was on the 8th floor, the 270-degree city view was absolutely impeccable.
Front Desk Service: Contrary to what was stated on Ctrip, the hotel doesn't seem to have a translation machine. There were very few front desk staff who spoke English, and their attitude was quite arrogant. They barely responded to any inquiries, providing almost no help (for example, when I stayed two nights and wanted to switch rooms on the second day due to a strong musty smell, or when I needed a hairdryer from housekeeping). For tourism inquiries about Tbilisi attractions and routes, I had to wait for a specialist (who also didn't speak much English, but was thankfully enthusiastic and could help by drawing on a map).
Room Environment: It looks like a new hotel, but when I first entered my room, there was a strong musty smell.
Breakfast: The variety was limited, but it was enough to fill up. It wasn't top-tier, but not bad either.
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Price per night from:$177
Posted on Sep 6, 2026|Standard Double City View
Pugachev DenisIt's easy to get to, as the hotel is practically right at the entrance to Tbilisi. Parking is not an issue, and there are grocery stores nearby. The only downside is the road noise, but the soundproofing in the rooms is sufficient, so it's not a major problem. I enjoyed the breakfasts. The staff barely speaks Russian, and only a little English, but it didn't cause any discomfort. All questions and issues were resolved.
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Price per night from:$48
Posted on Mar 22, 2026
Guest User
The service was excellent, and the room was clean, comfortable, and well-equipped with everything needed. The pool and spa were a highlight—very clean, not crowded, and exceeding expectations for a hotel of this size.
The location is convenient, close to Holy Trinity Cathedral of Tbilisi, with a supermarket and several dining options nearby. The metro and bus stops are both within about a 10-minute walk.
The restaurant and room service were reasonably priced, although portion sizes could be slightly larger. Breakfast was very good, offering a wide variety of options and generous serving hours.
Overall, I really enjoyed my stay and would definitely recommend this hotel.
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Price per night from:$56
Guest User
We loved everything! The breakfast was delicious, the rooms were clean, the water and food were delicious! The staff was friendly, and there's a great new park across the street from the hotel! There's a professional swimming pool and a children's pool with a jacuzzi! 😁
We'll definitely choose this hotel when we visit Tbilisi.
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Price per night from:$76