An iconic Parisian landmark in the 13th arrondissement, the TOO Hôtel designed by Philippe Starck offers an extraordinary experience at the top of a Jean Nouvel tower. The 139 rooms and suites offer spectacular views of Paris, the Eiffel Tower and the Seine, making it ideal for both leisure and business stays. A panoramic restaurant, a festive skybar and the highest rooftop in Paris, as well as a spa with outdoor Jacuzzi and 4 meeting rooms complete the unique offering.
"Overall, we had a very good stay at TOO Hotel. The hotel offers modern facilities, quiet and comfortable rooms, and an outstanding rooftop restaurant with breathtaking views of the Eiffel Tower. Whether for breakfast, dinner, or a drink, the rooftop is definitely one of the highlights. The location is also convenient, with excellent public transport connections.
Unfortunately, our stay was affected by an unexpected water leak from an upper floor, which flooded our bathroom. As a result, several of our personal belongings became wet and were damaged beyond use.
The reception team handled the situation exceptionally well by responding immediately and arranging a new room for us without delay. However, we were disappointed that the hotel management never followed up. There was no personal apology, no inquiry about the damaged belongings, and no offer of compensation or assistance. For a hotel of this standard, we expected a more proactive and customer-focused response.
Despite this unfortunate incident, we still enjoyed our stay and would recommend TOO Hotel for its excellent facilities, peaceful rooms, and exceptional rooftop experience. With stronger management follow-up in situations like this, the guest experience would be truly outstanding."