Bintan Hotels with balcony

"The hotel was great. As soon as we exited the pier, we saw someone holding a sign to pick us up, no need to pre-arrange with the hotel. The staff were warm and thoughtful. The only thing was that during our three-day stay, I didn't encounter any staff who spoke Chinese, even though I remember seeing a Chinese service label. But that's not important; the staff were cheerful and enthusiastic, and that's what truly matters. It was incredibly windy in February, not sure if that's a bug or a feature though! 😂"

"Enjoyed our stay in Bintan and it was a great choice to choose Four Points. Breakfast at Rempah Restaurant has a great variety. My kids enjoy the kids club and activities provided. We didnt really travel out to explore bintan as we wanted the kids to chill and enjoy the pool and beach. Nearest food options and small shopping area at plaza lagoi is just 5mins walking distance. Cons: we actually booked cabana king room for our stay as we wanted more space for the kids to move around, it was featured at 50m2 room which is bigger than normal room. When we first checked into the room we paid, the room seems a bit run down and to make it worst, the outdoor cabana was soaking wet! We requested for a downgrade to normal room without a cabana. And the price difference for both room for 4d3n is $200 plus. I tried asking for any meal vouchers or dining credits in view of the stark price difference, but didnt get any. 😣"

"Initially we were excited and found the resort very beautiful with beautiful beaches n lots of good food. The whole experience was marred due to the check-out episode which we believe should not have happened. The towels which should have been changed every day, were not changed accordingly but we did not complain. The episode of a missing bathrobe which we used on the 2nd day was informed when checking out. We were actually quite pissed off, the reason why we checked out so early was because we need to take the earliest ferry back to Malaysia and yet we are delayed because of the missing bathrobe... who in their right mind would want to steal your wet damp bathrobe? After nearly half an hour of explaining, the man manning the receptionist counter finally allowed us to go. Luckily thanks to our drivers who managed to reach the Ferry Terminal safely especially thru the long n winding road to the Terminal."

"Wonderful moments celebrating my birthday on the stunning Bintan Island in Indonesia—a true slice of paradise. This beautiful destination is conveniently accessible with a 75-minute ferry ride from Tanah Merah, Singapore 🇸🇬, or a 20-minute trip from the Telaga Punggur ferry terminal in Batam to Tanjung Uban, as well as a 60-minute journey from Tanjung Pinang Island. During our delightful seven-night stay, we truly appreciated the warm hospitality we received. We are already looking forward to our next visit. Thank you, Bintan, for the unforgettable memories!"

"We recently celebrated a special getaway at Doulos Phos The Ship Hotel and it truly felt like we had rented the whole place for ourselves. The atmosphere was so peaceful, exclusive, and romantic — perfect for spending quality time with my wife. The hotel itself is incredibly unique, with so much history and character. Staying inside a beautifully restored ship made the entire experience unforgettable. Every corner had a charming nautical touch, and the ambiance throughout the property was elegant yet cozy. One of our favorite spots was the infinity pool overlooking the sea. The view during sunset was absolutely breathtaking, and the calm surroundings made it feel like a private paradise. We spent hours just relaxing by the pool, enjoying the ocean breeze and quiet atmosphere. The restaurants were also very good. The food was delicious, breakfast had plenty of variety, and the dining ambiance was warm and relaxing. Having dinner with the sea view and soft lighting created such a romantic mood for our celebration. The staff were friendly, welcoming, and always attentive, which made the experience even more comfortable. The entire property was clean, beautifully maintained, and surprisingly quiet despite being such a famous landmark. If you are looking for a romantic escape, peaceful retreat, or simply a unique experience in Bintan, I highly recommend Doulos Phos The Ship Hotel. It was a memorable celebration with my wife, and we will definitely come back again. Follow Hope Sanctuary on TikTok, Facebook, and Trip Moments for more travel memories and beautiful getaway experiences."

"We recently stayed here and had an absolutely fantastic experience! The staff mentioned we had just missed the end-of-May crowd, so the resort was incredibly calm and peaceful. It felt so serene, and we were even among the only ones in the pool all day. The pool was a great size and very relaxing, with plenty of sun chairs available. What We Loved: - Our room was extremely clean with no faults at all. We were upgraded to an Ocean View room, and the views were just beautiful. - The breakfast buffet had a great and delicious selection. Having 5 different dining options on site was excellent because the food never felt repetitive. We highly recommend trying the Lamb Shank at the Recreational Village! - We took some classes which were fun to attend. There was no booking required, which was great because it kept our schedule completely flexible. - The free shuttle service from the BBT Ferry Terminal was very convenient. - The service staff were all so friendly and attentive to our needs. A huge thank you to Kinasih in particular, who served us both poolside and at the Recreational Village. He is such a friendly guy and provided top-notch service. Some Minor Improvements: - Upon arrival, our luggage was accidentally left behind at the ferry terminal, though it was sorted out. - It was a bit hard to find information about the resort at first, such as the in-room dining menu, directions to the Recreation Village, and details for Chocolate Hour. Most of this was on the TV portal, but our TV was not set up to show it when we first turned it on, so we didn’t know about it until the next day. - An introduction to the facilities placed in the rooms or explained by the check-in staff would have been very useful. - We much prefer having physical menus rather than QR codes everywhere, and having physical signs for Chocolate Hour would be a good touch. Overall though, this is a wonderful resort with great food and excellent staff. We had a very relaxing holiday and would love to come back!"

"Stayed at Holiday Inn Resort Bintan with my toddler and had a mix of positive and negative experiences. We booked a pool access room, which was extremely convenient with a young child. Service throughout our stay was excellent, and the team was always helpful. They also assisted with printing our ferry boarding passes and arranged the complimentary shuttle to the ferry terminal. The food at Warung Pak Lagoi was decent, and the service there was especially attentive. The restaurant also offers free koi fish feeding, which my toddler enjoyed. On our last day, the fish food had run out, but a lovely staff member went the extra mile to get us a small packet so my child could still participate. The shuttle to Plaza Lagoi runs hourly, but if you miss it, you'll have to wait for the next one, so plan accordingly. Unfortunately, there were several issues that affected our stay. The Kids Club was quite disappointing compared to the photos online, with very limited activities, missing items and play options available. There was also power trip on our first night. As our toddler was already asleep, changing rooms wasn't a practical option for us. More concerning was that the entire resort experienced two power outages on our second night. We happened to be outdoors during one of them, and the blackout was completely pitch dark. It was quite frightening as we weren't holding our toddler's hand at that exact moment and couldn't see anything around us. Overall, the staff and service were the highlights of our stay, but the repeated power outages and underwhelming Kids Club made the experience less enjoyable than expected."

"”Great Resort, Great Service” Okay first thing, yes, it is far. Like 1.5 hours from BBT ferry terminal. But shared transport is provided (with a cold towel, cookie and water bottle), so honestly it's fine. You just sit back and by the time you arrive you've mentally switched off from everything anyway. Check-in was really smooth. No queue at the counter. While you sit down at the lobby, a welcome drink and cold towel is provided together with the check-in formalities. That already felt different. And the staff throughout the stay were just... on it. I genuinely didn't need to call for anything. Whatever I expected to find in the room, it was there. Buggy service is available until 11 pm, and is available promptly the moment you call them. The suite itself was excellent. Huge outdoor balcony with two sets of sitting area. A hammock is also provided to relax in a lazy afternoon. Inside the room, a solid wood bed frame, with a comfortable mattress and clean sheets. They give you both hard and soft pillows which I always appreciate. A large work table/chair is behind the bed. It also includes fast charging ports (nice touch). TV is equipped with Google TV kind of device with familiar remote. Room was well stocked with four water bottles, wine and drink glasses, coffee/tea cups, minibar with most common drinks stacked (not complimentary). Small thing but they forgot spoons for the coffee/tea. Didn't ruin anything but I noticed. The bathroom was big and clean with his/hers sink. All necessary amenities are of good quality. However, the shower area is a bit cramped as it is next to the bathtub. As such it wets the entire area. Even if you put floor towel, it eventually gets drenched too. Breakfast was great. Open air setting with nice spread - good fresh fruits, salads, local dishes, breads, bread spreads, coffee/tea together with kopi and teh as well. Dinner was also delicious with prompt room service. Only thing is the kitchen stops at 9:30pm which is a bit early, especially when you are on vacation. Not a dealbreaker but worth knowing if you're a late eater like me. Most of the info is shared via WhatsApp- shuttle times, checkout info, all sent through without me having to chase anyone. Simple but effective. Each villa is provided with two bikes (his and hers) which was fun, especially since the area is quite spread out. Though something could be improved: The pool is honestly too small. Cannot accommodate even 25% of guests. And the main beach is very small and with only two chairs. That's it. For a place sitting right on the water, I expected more there. Coffee pods in the room were really bad. Everything else in the room was good quality so this just stood out. Swap the pods, it's an easy fix. I informed them in advance that we are celebrating our wedding anniversary. But it was completely ignored. Forget about flowers, not even a little card. That genuinely upset me. It's the kind of thing that would've made the stay really special and they just dropped the ball completely. Despite that, I'd still recommend it. The food is solid, the service is good, the room is comfortable and it's a genuinely peaceful place to be. And if you're celebrating something, maybe follow up more than once to make sure they actually action it."

"What suppose to be a 1 night stay turn into 2 nights stay! Cause my daughter love the place... Recommend fazly our driver for all 2 nights big shout out to him as he really good and bring us to what we want for our activities.... It's abit too far from the ferry terminal but it's worth it... The sceneries ans all the staff is very efficient and also very respectful. Just to take note there is no nearby eateries but got a small convinient store and tell the reception and they will get a driver for us to go for free... As we extended our stay they assist us to contact the ferry terminal but we have to go there and pay the rebboking fee... And breakfast was good too... For sure will be back again and stay at this hotel again.. Ps to the management it will be good if you could provide a microwave since sometimes we will buy food earlier and bring over as no local eateries nearby. Kudos to the team there for the excellent and pleasant stay.."

"Clean and excellent stay with great service and massage! Cleanliness - rooms, amenities in the resort were clean Amenities/ facilities - great for the price. Quite a few activities to do which you can book through the resort, reasonably priced. Swimming pool is beautiful, and there’s many small quiet areas to chill. Service from staff is really great Food - there’s no Uber / grab here so settle all food at the resort. Food is yummy and reasonably priced! Location - More of a boutique resort I’d say, nestled in a quiet kampung by the beach and surrounded by mangroves. No Uber / grab from the ferry terminal so you have to drive or book with them for IDR400K. It’s an hour’s journey with a comfortable car. Massage - EXCELLENT Javanese massage, therapists know what they’re doing. It’s located by the beach which is really soothing"