Nikko Hotels with balcony

During the recent three-day autumn foliage season, rooms in Nikko were extremely difficult to book, especially balcony rooms with views of Nantaiyama and Chuzenji Lake. This time, I checked in at noon and requested an upgrade to a lake view room, and luckily, one became available on the 5th floor, the top floor. The balcony of the room offered a breathtaking lake view! Although the price was high, it was truly amazing! Environment: Prime location near Chuzenji Lake, with its own dedicated station. The pier, lakeside, and Kegon Falls are all within walking distance. Service: Top-notch. From check-in to introductions, turndown service, and breakfast the next day, the staff were impeccably at home! They now offer twice-daily shuttle service from Nikko Station. Truly fantastic! Facilities: Complete with all amenities, including a private onsen (hot spring), and state-of-the-art bathing and skincare facilities. Cleanliness: Spotless, and the public areas are impeccably beautiful. Staying here is like living inside an oil painting, except for the price. But this is just one example! The purpose of making money is to achieve Ritz-Carlton freedom.

My first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.

This was by far the best value-for-money hotel we've ever stayed at during our many international trips. It's only about a 10-minute walk from the Onsen Station. The hotel is brand new, the rooms are huge, and the facilities are all-encompassing – seriously, they thought of everything! Check-in is fully self-service, though one minor hiccup was that it didn't prompt me about the number of guests, so I kept getting an error until I realized I needed to delete the extra guest slots. And for this price, it even includes a private hot spring bath with authentic thermal water – absolutely amazing!

One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......

I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.

We especially liked the warm welcome when we arrived. We were greeted, shown around, taken to our room, and everything was explained to us, which made check-in very easy and comfortable. The public onsens aren't very big, but they never felt crowded while we were there. There are also some beautiful places to walk nearby. Both dinner and breakfast were excellent.

As mentioned in other reviews, both breakfast and dinner were a bit underwhelming. For dinner, I ordered the 100% beef hamburger and Mexican salad. The salad was delicious, and the burger was wonderfully meaty. Breakfast consisted of scrambled eggs, ham and sausage, salad, and yogurt. The sesame bread was delicious. However, the coffee was lukewarm and undrinkable. The public bath felt quite small; it gets crowded quickly with just five people. A group of seniors had monopolized it, chatting loudly, so I just quickly washed up, spent about 5 minutes in the outdoor bath, and left. Such a pity! With no other option, I was able to relax in the private bath on the balcony, enjoying the hazy moonlight. The shuttle bus service was convenient.

About a year ago When I stayed here, the Sri Lankan woman who helped me remembered me ✨ Thank you so much for taking my circumstances into consideration and helping me ✨ The tranquility of Oku-Nikko suits me perfectly ✨ I will stay here again Thank you very much ✨

I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.” My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station. The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away. Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family. 自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金（おそらく入湯税）」と明記されているのに、それでも「だまされた」と書く人がいます。 私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00／9:30／10:00／15:15／16:15／17:15／18:15 に運行しています。 部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い（殺虫剤のような匂い）だと思います。窓を開けてしばらく換気すればなくなります。 朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。

It was excellent in the location right next to the station and local shops. The room was clean as well as the toilets and shower - I wish that the rooms were warm - i was cold while in the rooms