Cusco Hotels with balcony

Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice. The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece. Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt. I would love to give special recognition to my butler, though unfortunately, I have forgotten his name. In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.

Everything was perfect, but right at the very end, I was charged an amount that I wasn't sure if it was a service fee or something else. I was in a hurry, so I just paid it. However, if there are additional charges beyond the room rate, I wish I had been informed beforehand.

Highly recommended, I’d definitely stay here again Location is unbeatable: just a 3‑minute walk to Plaza de Armas, perfect for exploring the city on foot. Rooms are comfortable and clean, with a cosy bed and a heater available at all times. No TV in my room but honestly, with everything nearby, you won’t miss it 😄 Extremely helpful staff, genuinely some of the most supportive I’ve ever encountered. They were incredibly accommodating and even helped me multiple times late at night when Rappi wasn’t working and I needed to order food. If you have early tours (4:00, 5:00, 6:00 AM), just let them know in advance — they’ll happily prepare your breakfast earlier for you, which I really appreciated. They also decorated our room exactly as requested, which made our stay even more special.

If you stay at this hotel, absolutely make sure you don't get a room with an interior-facing window (one that doesn't connect to the outside). Otherwise, it will be incredibly stuffy, making it impossible to breathe properly and sleep. Don't even count on the air conditioning; it's completely broken. Before, I closed the interior window because I was afraid of noise, but I couldn't sleep at all and found myself struggling to breathe. Only after opening the interior window did a little air come in, and I was able to manage some sleep. The soundproofing of the door isn't great. During breakfast hours, they play music, and you can hear it clearly through the door. The interior-facing windows are directly above the breakfast area. See the picture. Another very unpleasant thing happened: I returned to the hotel at 10:40 PM and found the main entrance locked, all doors were locked. I frantically knocked on the main door. Luckily, there was still a guy at the front desk on duty, otherwise, I wouldn't have been able to get back in. I've included a picture to prove this point. The front desk staff's English is just so-so. Also, I was mistaken for Japanese again and given a registration slip in Japanese. I asked if they had slips in other languages, and they said yes. But even after seeing my passport, they still gave me the Japanese one. I don't even know what to say. Then they were all smiley and playful, I don't know if they were joking with me or what. Anyway, I can read Japanese, and it was all Chinese characters, so I just filled it out. The breakfast was just okay. All these *** Western country breakfasts are pretty much the same; only a few dishes offer some variety or are particularly tasty. The best thing at this hotel's breakfast was the ham. About a 30-second walk from the hotel, there's an intersection with a lot of trash and many stray dogs eating from it. Since there are many tourists, these stray dogs are used to seeing them and generally won't bother you. However, for safety, I still kept my distance from them.

1⃣️There is hot water and tea in the lobby, you can make your own, and there is also an electronic fire-making device 2⃣️There is a kettle in the hotel room, 2 bottles of water, and free snacks, which is very warm 3⃣️The room has a hair dryer and a bathtub. Those who like it will like it very much, but I personally don’t like it because the bathtub and the direct shower are combined, and the hot water is not hot 4⃣️The breakfast is very rich 5⃣️The hotel is not far from the block, it is very quiet at night, and it is convenient to fall asleep 5⃣️The price is right, and the overall stay is very good

Very good apartment! Clean, comfortable, stylish, with modern repair and everything necessary for comfortable accommodation. Space, light, with comfortable furniture and pleasant atmosphere. The location is also excellent, everything liked! The only moment that has a little upset is the settlement organization. We have filled out all the necessary forms and sent the data in advance, but the access codes have not been automatically received. We have to write and ask them on their own every time. I would like that after filling all the documents, the information came without additional reminders. In the rest of the wonderful apartment, with pleasure to stop here again!

My experience at Andean Dreams Hotel was absolutely fantastic from start to finish. The highlight was definitely the staff, who went above and beyond to make my stay comfortable and stress-free. They kindly allowed me to store my large luggage at the hotel while I traveled to Machu Picchu, which was such a huge help and truly appreciated. The cozy atmosphere was made even better by their thoughtful touch of offering tea available all day — perfect for keeping warm after long days exploring the Andes. It felt like a little home away from home. If you want a place with genuine kindness, helpful service, and cozy comforts in a beautiful setting, Andean Dreams is the perfect choice. I highly recommend it to anyone visiting the region!

Very pleasant hotel. Sleepy atmosphere and delicious breakfasts

The location is near the Plaza de Armas and is very convenient to go anywhere. The room was very clean. There is also a travel agency on the first floor. I am very grateful to the proprietress for her help. Came here for Machu Picchu and couldn’t buy tickets online. When I arrived at the store at 5:30 in the afternoon, the proprietress helped me book a bus➕train trip that would leave at 3:30 in the morning. She also asked me to run to the Hotwater Town Visitor Center as soon as I got off the train, because most people came to queue for that train. Those who buy tickets will wait for dozens more people every minute they are late. I bought the classic Line 2 at 8 o'clock the next morning as I wished, and later booked two one-day tours at the boss's house, as well as a bus to Puno in the evening.