Name: Hotel Dimar
Address: Valencia, Spain
Rating: 8.8

Spain

Barcelona

Bahrain

Manama

Valencia

My mom and I had a great time. Amazing location for someone with limited mobility short walk/roll to old town and the tram

Very clean and modern / well renovated

Highly recommended

I booked 3 nights, mainly because I saw a photo of a swimming pool on Trip.com. However, when I arrived, the staff told me there is no pool at all, and that the image shown online was not part of their hotel. This was very disappointing. When I went to report this, I saw that the photo had already been removed from the listing, which made it harder to prove. Regarding the deposit, I paid in cash at check-in. To be fair, I forgot to ask about it during check-out. After I returned home, I emailed the hotel, and they replied saying the refund would be processed via bank transfer. However, at the time of writing this review, I still haven't received the money.
Additionally, I had booked a twin room, but I was informed that children were not permitted in that room type. I admit it was written in the booking, but it wasn't obvious. The hotel charged us an additional €49 per night to upgrade to a triple room. However, on the first night, we still had to sleep in the original twin room, even though we had already paid for the triple. We only moved to the triple room on the second and third nights. The invoice was only sent on the second day, which made it confusing – I initially thought I wouldn’t be charged the first night. Ultimately, I contacted Trip.com's customer service, and they were helpful, offering partial compensation. I appreciate their support, but I believe future guests should be aware of these issues.

The room is a bit small and exquisite, but the transportation is very convenient. What I like most is that the front desk is very warm and friendly! ! ! Overall, the price-performance ratio is good and it is very close to the subway

Arrived in Barcelona by night train, I have arrived at the hotel in the morning and plan to temporarily store my luggage. The hotel is very intimate and can let me check in early to rest.
Thank you very much!

The place is is prime , everything is nearby , clean property , professional staff , housekeeping is good . will book again in the near future .

The location of the hotel is very good, close to the city center, right next to the park, walking distance to Cologne metro station, from there direct access to the airport. The room was clean and the furniture was comfortable.

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