Name: Hotel AZ Kumamoto Kashima
Address: Kashima, Japan
Rating: 6.9

Algeria

Algiers

Oran

Japan

Kashima

Munakata

Saku

Mazagran

Had a wonderful stay at your hotel. A big thank you to all the staff at the reception, in the restaurant, and to most of the housekeeping team for their kindness and professionalism.

The only minor negative: one housekeeping staff member was a bit unfriendly, barely returning greetings. (a sturdy woman) Fortunately, this was an isolated incident that didn't detract from our overall excellent impression.

We will gladly return.

Nice hotel within a walkable distance from metro station. Located in not very pleasant surroundings but there are small shops and cafes nearby

« Nice suite and good breakfast, but billing issue and service needs improvement »

Stayed from August 4th to 11th in a premium suite with breakfast included (prepaid online). Upon arrival, we were charged for breakfast because, and I quote, ”the information wasn't in the system.” After numerous discussions and providing proof, management only agreed to cover half the cost.

Tip: Do not pre-book breakfast, the aquapark, or the shuttle. Several guests were in the same situation. You risk having to pay again on-site. Also, be prepared for a 20,000 dinar deposit – it's the first time I've encountered a hotel in Algeria requiring a deposit, and to get it back, you have to wait for staff to check your room before you depart.

Pros: Huge and comfortable suite, good breakfast, adjacent shopping center.

Cons: Lack of communication regarding services, staff need training for more proactivity and a smile. Food in the aquapark is very mediocre and overpriced, and it's open to non-hotel guests… not to mention the unpleasant smell and the endless, unbearable whistling from the lifeguards. For the price of the room, the aquapark should be included; it costs 4000 dinars for adults and 2000 for children, even if you are a hotel resident. Overall, a good hotel, but management and service need an overhaul to truly live up to a 5-star rating.

I will not return due to the unyielding stance of a receptionist and the manager regarding the breakfast, as a matter of principle.

The hotel is reasonable for the price. There is free parking available and the breakfast is simple but sufficient. However there is something wrong with the air conditioner. It smelled really bad when we turned it on so we didn't use it and the room got quite hot.

AZ HOTEL

Columbus

Hilton Grand Vacations properties

OYO Hotels properties

UrCove by Hyatt properties

Super Hotel properties

Boyd Gaming properties

Quality Inn properties

Happy culture properties

Atour properties

Home2 Suites by Hilton properties

Valamar Hotel & Resorts properties

Fletcher Hotels properties

NH Collection properties

Travelodge Hotels properties

Rosslyn Hotels Group properties

Tru By Hilton properties

LANDISON HOTELS & RETSORTS properties

Pousadas de Portugal properties

Phae Resorts properties

Malmaison properties

Sarova Hotels properties

More Popular Hotel Brands

Hotels in Shanghai

Hotels in Guangzhou

Hotels in Beijing

Hotels in Bangkok

Hotels in Shenzhen

Hotels in Hong Kong

Hotels in Tokyo

Hotels in Chongqing

Hotels in Chengdu

Hotels in Seoul

Hotels in Zhangjiajie

Hotels in Las Vegas

Hotels in Kuala Lumpur

Hotels in Ho Chi Minh City

Hotels in Taipei

Hotels in Hangzhou

Hotels in Singapore

Hotels in Osaka

Hotels in Xi'an

Hotels in Hanoi

Popular Cities

Hotels near LAX

Hotels near JFK

Hotels near Central Park

Hotels near Rockefeller Center

Hotels near Times Square

Hotels near Eiffel Tower

Hotels near Penn Station

Hotels near Tokyo Station

Hotels near EWR

Hotels near Top Attractions

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

global_brand_tdk_title

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Book the best ${{brandName}} properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best ${{brandName}} properties worldwide - best rates guaranteed | Trip.com

Hotels near ${{poiName}}, ${{cityName}}

${{cityName}} Hotels with ${{facilityName}}

Find ${{typeName}} in ${{cityName}}

Find ${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Swipe down to view more

Enter your dates for prices and availability of the best hotels in ${{cityName}}.

Enter your dates for the latest hotel rates and availability.

Best ${{cityName}} Hotels

Your recent searches

The 10 BEST Hotels in ${{cityName}}, ${{countryName}} - ${{Year}} Prices & Deals | Trip.com

seo-brand-page_PC_0_0_101

AZ HOTEL properties

Top AZ HOTEL getaways

Handpicked AZ HOTEL properties in Algiers

AZ Hôtels Vieux Kouba

AZ Hôtels Kouba

Top AZ HOTEL stays in Oran

AZ Hotels Grand Oran

Your perfect getaway: Top AZ HOTEL picks in Kashima

Hotel AZ Kumamoto Kashima

Keep Exploring

More Popular Hotel Brands

Popular Cities

Hotels near Top Attractions