Name: Candeo Hotels Kumamoto Shinshigai
Address: Kumamoto City, Japan
Rating: 9.2

Japan

Osaka

Tokyo

Kumamoto City

Saitama City

Utsunomiya

Wakayama City

Reception service was by a non Japanese gentleman and he was cold and unfriendly.  Room was spacious but bathroom amenities is too basic with no room to put own toiletry pouch at all.  I love the rooftop onsen which has indoor and outdoor with nice steam sauna and best time is in the afternoon with no one around.   It’s a long walk from Namba train station almost 1 km but has a Family Mart just across the road & Lawson nearby which is convenient.  One nice benefit is you can take the airport limousine bus at Douton Plaza diagonally opposite the hotel.

This was my second stay, and I was here for nine days and eight nights. It's really convenient to walk to Umeda. The spa upstairs is also fantastic. I particularly loved the small river coffee and oolong tea provided in the room. The view of the Osaka City Hall is superb; I could enjoy coffee while admiring the night view without having to go up to the 16th floor like other tourists just for a photo op.

Extremely satisfied with my stay! The hotel's location is super convenient, and the room was spacious, bright, and very clean. The bedding was so soft and comfortable, I slept like a baby all night. The front desk staff were incredibly warm and attentive, always ready to help with anything I needed. Breakfast was delicious and had a great variety. The facilities are excellent, offering great value for money, and I truly felt at home. I'll definitely choose this place again next time and highly recommend it!

The hotel environment is quiet and spotless. The location is super convenient, right in Namba, the heart of Osaka, with great transport links. The service is attentive and unobtrusive; anything I requested was promptly delivered to my room, and check-out didn't even require a trip to the front desk. Enjoyed the open-air onsen every day – very relaxing. I even had two online meetings on the front desk floor, and they kindly provided paper and water free of charge.

The location is convenient, and the cleanliness is acceptable, though the room was a bit small and felt a little stuffy. However, the location is indeed very convenient, being very close to Uguisudani Station on the Yamanote Line, just a seven or eight-minute walk away. You do pass by some, let's say, 'interesting' hotels on the way. The hotel breakfast was a pleasant surprise, a mix of Japanese and Western styles, and the taste was quite good. Despite being close to the subway station, the soundproofing was decent, and there wasn't much noise at night. Getting to Narita Airport from the hotel was also quite easy.

This hotel offers incredible value for money! Its location right next to the MRT station is super convenient, plus there's a McDonald's and a 24-hour restaurant nearby. Best of all, their rooftop hot spring is open late into the night, which is incredibly thoughtful for guests. It's just fantastic!

The front desk staff were mostly excellent, with the exception of one slightly older lady who was a bit impolite. However, this doesn't diminish my desire to stay at this hotel again!

The hotel's location is impeccable, just a few minutes' walk from Shimbashi Station (both subway and JR lines). There are plenty of dining options nearby, from casual meals to yakiniku and izakayas. The hotel facilities are relatively complete; everything you'd expect is there, except for a safe. The front desk is on the 11th floor, but the elevator display isn't very clear – the button just says 'Front' instead of 'Desk,' which is a bit confusing, and there's no signage at the elevator entrance. The room size is small, but the layout is quite reasonable. However, the air in the room wasn't very fresh; there was a persistent musty smell. Breakfast met basic needs, with both Japanese and Western options available, though seating was limited, so you might have to wait. Overall, the value for money is decent. The location is definitely the biggest selling point; everything else is pretty much on par with a 3-to-4-star hotel.

Fantastic new hotel! We took a 37sm corner room, large for japan standard Breakfast soread is good and delicious. Hotel beds are also the best so.far (for tjis 10days trup Kyushu) location is ver central, food plentiful..only issue we had is carpark (due to the central location and probably due to Golden Week,), no parking anywhere near the hotel and ended up waiting for more than an hr to park at Times parking which cost 3600 yen till next day. Overall, we highly recommend this hote.l

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