Name: Richmond Hotel Sapporo Ekimae
Address: Sapporo, Japan
Rating: 9

Japan

Tokyo

Fukuoka

Sapporo

Yokohama

Kyoto

Nagoya

The room size is reasonable for an average hotel in Tokyo. In terms of convenience, it’s fairly good, with the train station just a 7-minute walk away. The location is also strategic, as it is close to bus stations and stops, and convenience stores like 7-Eleven are only about 300 meters away.

However, I was disappointed with the cleanliness of the room. There was visible rubbish when we first entered, and we encountered the same issue again in the bathroom on another day. This level of cleanliness is not acceptable for any hotel in Tokyo, especially since it occurred on two separate occasions. The room itself is quite dusty. Empty space below the bed is dusty and have rubbish inside. The tissue box is full of dust.

When we raised issue to the receptionist, she only replied the hotel will check & asked to get back to us but she never get back to us until we leave

Right in the heart of Asakusa, Richmond Hotel was in a really good location for our first time in Tokyo!

It’s a convenient 10-minute walk to Asakusa Station or Tawaramachi Station, with loads of stalls and bars along the streets for nightlife and late-night eats!

Room comes with a bathtub and toilet with a japanese smart toilet, which is very convenient. Ample space for all 4 of our luggages. 

It’s about a 5-minute walk away from Don Quijote, and a 2-minute walk from Uniqlo for all your shopping needs!

Staff were very friendly and helpful, setting up my Suica card for me and providing information on how to get back to Narita Airport on my last day.

The hotel offers complimentary coffee, drinks, and ice cream on the first floor every afternoon. Toiletries, including makeup remover, facial cleanser, and skincare products, along with drip coffee bags and tea bags, are available at the hotel entrance for guests to take as needed. Given the price, this is a pretty good deal.

**Environment:** Very convenient location for getting around, with bus and subway access. There are also many restaurants nearby. There's a large supermarket next door, and a 100-yen store above the supermarket. A shrine is also located nearby.

**Service:** I met a server from Beijing, which made communication easy. Luggage storage is available, and all basic services are covered.

Everything is good! Location, amenities, free drinks in the lounge are superb! Uniqlo is just downstairs. So many good food nearby, not to mention Donki as well. Most viral food on Tiktok/IG are walking distance away, including Benitsuru Pancake! Nearest convenience store is Lawson. Service is top notch! Will choose to come back to the hotel again when Im in Asakusa.

The room itself was alright. It's conveniently located near Oshiage subway station, making it easy to get to all the popular attractions. The breakfast selection wasn't huge, but the quality was good, and the ingredients were fresh.

hotel was one of the best value hotels in tokyo i have stayed at considering it was a weekend & there was also decomiku concert, front desk was very friendly & allowed to store our luggages till 9pm the next day! 


room : very spacious, cleaniness was acceptable but can be improved [9/10]

location : 3mins walk from JR mejiro station, very convenient! [10/10]

cost : very good considering the location & room size ($150 sgd for 2) [10/10]

miku & I enjoyed our stay! ありがとうございます！

We had a wonderful stay at Keisei Richmond Hotel Tokyo Oshiage.
The room was clean, comfortable, and well maintained. The staff were friendly and helpful throughout our stay.

The location is excellent — very convenient for getting around, with the train station, Tokyo Skytree, shopping, and plenty of food options nearby. It made our trip around Tokyo very easy and stress-free.

Breakfast had limited choices, but the taste was good and still enjoyable. Overall, we had a very pleasant stay and would definitely come back again. Highly recommended!

My recent stay at the Richmond Hotel Tokyo Shiba was quite a shock, definitely not as good as previous Richmond stays. I encountered a lot of issues during my four nights there. First, regarding my request for 'no corner room' – I had communicated this in advance via Ctrip. However, each floor at this hotel is small with only a few rooms, so there's not really a distinction between corner or non-corner. But I was still assigned a corner room on the top floor, which was really inconvenient. If the elevators were busy, I had to wait quite a while 😂. Two elevators really aren't enough. 

Next, the cleanliness. On my first day, I didn't select the continuous stay option on the TV. The hotel's policy is to clean every three days. I changed it to have cleaning for the remaining three days. But, dramatically, the first cleaning was fine, while the second and third had issues. During the second cleaning, the hotel's cleaning staff left two of their rags in my room. I wrote a note, but received no response, giving me the impression they just thought 'oh well, it's in your room now' 😃. The third cleaning was very simplified, and some areas were clearly missed.

As for the front desk, their English proficiency was quite limited, and sometimes they couldn't understand what I was saying. However, the female staff generally maintained a smiling service, while some of the male staff were expressionless.

I originally chose this hotel because of its good location, close to the JR station, which was indeed convenient. It's also close to Shiba Shinmei Shopping Street, Shiba Park, and Tokyo Tower. But I'd say the service was mediocre 😂. The room was also quite small, and I felt there were too few power outlets.

The room was spacious and comfortable, allowing for a very relaxing stay. Membership registration allowed for a leisurely check-out. The staff were very polite, there was parking available downstairs, and the restaurant offered plenty of delicious vegetables. I was extremely satisfied!

The illuminations along the path to Mitaka Station, where I took a walk, were very peaceful.

Located conveniently across from Tokyo Dome City (LaQua mall) and right above a Don Quixote, which is open 24hrs, the convenience is amazing at the price point. It is also near a few train and subway lines within walking distance which makes it easy to get around. The rooms are clean and simple with ample space. Amenities are free to pick up from the 4th floor lobby so it’s not that troublesome. Did not get breakfast from the hotel which I understand to be at the Saizeriya on the 3rd floor of the building.

We stayed at Richmond Hotel Hakata and Richmond Hotel Tenjin for our first two nights and final two nights, with a trip to Yufuin and Nagasaki in between.

The Hakata property is slightly older, while the Tenjin hotel feels brand new. The Tenjin hotel stands out for its modern design, central location, and well-thought-out lighting controls, making the stay more comfortable and convenient.

Breakfast at Royal Host in Tenjin was also very good, offering a satisfying start to the day.

What truly impressed us at both hotels was the staff. They were consistently courteous, helpful, and well-trained—always patient in assisting with any requests.

Overall, we had a very positive experience and would happily stay with this hotel chain again on future visits to Japan.

The room was spotless. The front desk offered complimentary toiletries like toothbrushes, facial cleanser, lotion, and even face masks. The bathroom's bathtub was very clean, perfect for a relaxing soak after a long day. I really appreciated that the room wasn't cleaned daily, as it allowed me to leave my belongings spread out without worry. Every day, the staff would hang fresh towels and other amenities in a bag on the doorknob, and we could simply place used items in a bag outside the door for them to collect. The hotel breakfast was fantastic, and the location, very close to Hakata Station, was ideal. It's a great choice, and I'll definitely pick this hotel again on my next trip.

The room was clean and tidy, and the service was warm and attentive. I had a great stay and highly recommend it! I particularly want to mention that due to my own health reasons, I suffered severe insomnia for two consecutive nights and couldn't continue my trip, so I had to check out early and return home. During the checkout process, a front desk staff member named Zhang patiently and warmly assisted me. He went above and beyond, thinking of everything for me and doing his best to communicate with the booking agent, ultimately securing a successful refund. I want to express my special thanks to him here. I've uploaded a picture of his name tag. I also want to thank Trip.com's customer service for their kind communication throughout; I didn't have to worry about a thing. Their handling was efficient and sincere, definitely a five-star review!

Context: The 'Prestige Corner Room' windows face a construction site with accompanying noise, which unfortunately detracts from the overall ambiance. This deduction only applies to my specific room type.

Ambiance: The hotel's back entrance opens directly onto Tanukikoji shopping street, and it's a mere 10 meters from Hokkaido's largest Don Quijote. The location is unbeatable, though the construction across the road from the main entrance does have a negative impact.

Facilities: The hotel facilities are on par with a 3-star rating, so you don't need to worry too much about amenities. There's no bottled water in the room, but there's a public water dispenser by the elevator.

Service: Full housekeeping service is only available on the third day for guests staying four days or more. This is quite inconvenient for longer stays, as trash can quickly pile up.

Hygiene: Overall, the environment is very clean and tidy. Even with smoking rooms, there's no smoke smell in the elevators. The laundry room has two washer-dryer combos, which are very busy. The inside of the machines is quite dirty, so I'd recommend only washing outer garments and not underwear.

Very good hotel with a convenient location, within walking distance from Sapporo Station. The room size is comfortable—not too small—and I was able to open two 28-inch suitcases easily.

Breakfast is served as a set meal with a good variety of choices, and everything tasted great. The staff have an excellent service mindset.

I was also able to leave my luggage at the hotel after check-out while traveling to other areas, and then return to stay at the hotel again, which was very convenient

Richmond

Columbus

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