Name: Somerset Wanxia Shenzhen
Address: Shenzhen, China
Rating: 9.3

Thailand

Bangkok

China

Guangzhou

Shenzhen

Vietnam

Hanoi

Ho Chi Minh City

Suzhou

All the staff are nice and helpful. As our depart flight is in the evening. The staff offered us check out delay til 2pm and a private room for 🛁having a bath if we need.
The welcome drinks, coffee n beverage are great. We have great memories with all helpful n warm staff n room service. These are our fourth stay in Ascott Somerset group hotel. We tried 3 different Somerset hotels before. All are great. 
Rama 9 hotel is close to Central department store with 5 mins walk. 15 mins walk to Big C.
Thank you, Mr. Yut. Great hospitality n makes my son feel 👍  great.

Coming back from Pattaya by bus, it took about 10 minutes to walk from Ekkamai station to the hotel, which was a bit inconvenient with a big suitcase. However, as I got closer to the hotel, the staff at the entrance were incredibly welcoming and immediately offered to help with my luggage. When I booked this hotel, I didn't have many expectations, just went for a recognized international chain. But during check-in, I noticed they also have a pool, and while taking the elevator, I saw there's a free shuttle service. Overall, it's quite a well-thought-out hotel.

Oh... it's hard. The hotel is very aesthetic and the first impression is great. Very nice restaurant and bar.

The room was equipped with everything you need, including bathrobes and an ironing board. Very comfortable bed. But unfortunately, I already know why there were no photos of the bathroom - it is very small, and the ceiling is probably at a height of 2.20m. And mold/dirty, dingy fugues... that shouldn't happen.

Breakfasts are tasty, but not very rich - on the plus side, different dishes are served every day. Several imported products such as Parmesan or Pepperoni.

Unfortunately, we had an unpleasant situation at the bar, where we were ignored by the staff and the door was closed ahead of time.

Honestly, I expected more. It's not a bad hotel, but I won't be going back in the future.

The hotel's location is excellent, not far from two MRT and BTS stations. The hotel also provides a shuttle service to the indicated locations on the map. Although the main road near the hotel can be congested for taxis, if you're mindful of travel times, it's generally not a big issue, and many drivers will take alternative routes. There's a 7-Eleven right opposite the hotel, and in the evenings, a banana pancake stall sets up outside, which looked clean and delicious. The hotel service was great, including the front desk, concierge, and housekeeping. Unfortunately, I didn't have time to try the hotel breakfast. The long desk in the room was very practical; you don't have to worry about running out of space for your belongings. The facilities were also good, though it would have been perfect if you didn't have to step over into the bathtub to shower. Overall, while the value for money isn't exceptional, it's a safe, comfortable, well-located hotel with great service.

The hotel's location is excellent. Check-in at the front desk was seamless, and the concierge service was great – they even offer a tuk-tuk ride to the BTS station. However, there was a minor hiccup on the second day: I woke up to no power in the room and couldn't figure out why until I called housekeeping and found out the entire building was without electricity. It's a bit puzzling that the hotel didn't proactively inform guests. Other than that, everything else was alright, but the main reason I chose this hotel was for its prime location.

Staff are so so lovely   . 

Balcony & washing machine are so handy . The rooms are very generous sizing .

The washer pressure & temp were so so good. 

Breakfast choices are rotated from day to day . So you never get bored. 

Everything you need is in the street . I like the 1st massage place . 

It’s way to get or order transport & the lovely door people will help 💜

Bed was abit hard for me but you can ask for a pillow topper . 

Pool looked lovely but I didn’t go in

The hotel's location is excellent, and it seems most guests, both local and international, are business travelers. There's still a lovely Spring Festival atmosphere, which is very welcoming. The front desk staff were great; they even upgraded us to a room with a city view. The breakfast spread was quite generous, featuring some delicious Guangzhou specialties! Both the chefs and the servers were very friendly too!

This is my fourth time staying here, and this time I brought my family. They wanted to visit Guangzhou, experience a 'reverse' ***** New Year, and soak in the Lingnan region's festive atmosphere. Our main goal was Chimelong, but hotels near Chimelong are incredibly expensive per night. Plus, I didn't want to put them in a place with a bad environment. Since I'd already stayed here three times and consider myself a regular, and the price for a night here was still cheaper than any hotel near Chimelong, I chose to stay here again. My family was very satisfied and loved the room's decor and the living environment. The best part is the magnificent Pearl River view, and it's super convenient to get around by subway. What's more, the staff's character and service are consistently excellent. Chatting with them in Cantonese feels very welcoming, and the breakfast offers everything you could want. It's truly a cool and fantastic accommodation experience! I'll definitely be back if I get the chance. Finally, I wish the hotel continued prosperity, thriving business, and a blossoming future! 👏👍🤝🌹

The apartment is very spacious. Main room has ensuite bathroom with bathtub. Toilet with electronic bidet seat. Second bedroom has a super single bed, we paid for an extra bed. Second toilet in kitchen is clean. Well equipped kitchen. There is washing machine and dryer as well. Just that the carpet is a bit worn out and initially there is a weird smell upon entering the apartment but after opening the windows & airing the place, all is good. Aircon and shower works well. Overall is great for us. There are security at lobby which is great. Staff are friendly and professional. Location is great. Steps away from VT101, walking distance to Grand View mall, many shopping malls and metro station.

My stay was very enjoyable. Jim and Candy at the front desk left a deep impression on me; both were extremely professional and patient. From check-in to subsequent inquiries, they provided clear and thoughtful assistance, which made me feel very much at ease. The entire process was smooth and efficient, and the details were handled exceptionally well, reflecting the hotel's dedication to service.

Thanks to Jim and Candy for their professional service, and to the hotel team for a comfortable stay. I will definitely choose this place again next time.

This is my go-to hotel every time I'm back in town. During my stay, Cici, Jason, Ethan, Jaycee, Yuki, Vivian, Roberto, Stella, Kevin, and Eason provided exceptional and thoughtful service. My daily deliveries were always neatly placed outside my door, and even when I disturbed them late at night for a package, they handled it patiently. I had a lot of luggage when checking in and out, and the concierge team was excellent, helping me load it into the car. Everything was heartwarming – a truly fantastic team.

Woke up by the sun in the morning, lulled to sleep by the waves at night. 

Our panoramic floor-to-ceiling windows offer breathtaking views of Shenzhen Bay's sunrise and sunset! 🌇 The sea and the cross-sea bridge are perfectly framed, making every photo look like a cinematic masterpiece!

▫️ 👩‍🍳 Michelin-level kitchen setup – a lifesaver for takeout-weary souls.
✔️ Siemens four-piece appliance set + double-door refrigerator
✔️ Integrated dishwasher + washer-dryer combo
“Friends coming over for dinner? Whip up a feast in just half an hour!”

▫️ 🛋️ Space magician – endless possibilities for gatherings.
Easily switch between the master bedroom's king bed and two flexible secondary bedrooms!
Perfect for friends staying over, parents visiting, or even a temporary home office… effortlessly switch modes to suit your needs!

Somerset

Columbus

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