Name: Thistle London Heathrow Terminal 5
Address: Longford, United Kingdom
Rating: 8.3

United Kingdom

London

Malaysia

Si Rusa

Longford

Luton

The views from the Tower Bridge room were absolutely stunning; the hotel's overall ambiance exceeded my expectations. The cleanliness was decent, with no major oversights. The facilities were standard—not super modern, but perfectly adequate for basic needs. The staff were friendly, responsive, and patient when I had questions. It was a good experience for a solo traveler, especially recommended for anyone looking to enjoy the Tower Bridge scenery.

Booked for convenience. Ended up being perfect location and the restaurant food was really really good with a view of the runway watch planes take off . Bar was also very nice. You can get a pod to the terminal in like 6 mins right outside the hotel. I would stay again when travelling from terminal 5 on a really early flight .

Located at the shopping area... selfridges, M&S, Primark and many more.  Counter staff were helpful... a blonde lady was very sincere and kind to do a lot without asking.  Hotel is a bit used with only one escalator going up and I pity those walk down the long stairs everyday.  Yes, they have a elevator tug at the back for the luggage but...  anyway, the hotel attracted lots of Arabs in a big groups and i saw people come in for corporate events.  Its a very busy hotel and crowded.

I had low expectations initially, but after staying for three nights, I absolutely loved it!

First off, the location is fantastic. It's super convenient for getting to attractions and catching a show in the evening. Both Piccadilly Circus and Charing Cross, two frequently used tube stations, are just a short walk away.

Secondly, it felt very safe. The hotel was fully booked during my stay, but it was surprisingly quiet.

The room was also very clean with no strange odors, and it was bigger than I expected given my initial low expectations.

The shower water pressure was excellent, and you could adjust the temperature easily.

The toilet flush pressure was a bit quirky, but once I tried it a few times and figured out the knack, it was fine.

The only downside was that the air conditioning was a bit noisy, so I had to turn it off when sleeping. Luckily, the weather currently allows for that, haha.

Great location and spacious room for a single but issue with air con/air meant room was very hot however staff excellent and brought v good fan up. Great service!

The reception team were amazing and they allowed us to check in slightly earlier than the normal time as there was a room available.

Also due to travel issues and trains cancelled due to bad weather they helped book and extra night.

The hotel is excellently placed to see all the theatres and China town so I would recommend staying here.

Also the food in the restaurant isn’t too bad.

The room is about 18 square meters, which is quite spacious for London, and easily accommodates two large suitcases. The location is convenient, close to the subway station. There are also many restaurants, supermarkets, and other amenities nearby. Hyde Park and Kensington Gardens are right downstairs, making for a very comfortable stay.

Lovely, central hotel within easy walk of central London. Lovely buffet breakfast and friendly staff. Bedrooms comfortable and perfect as a base. My only criticism would be the very strong smelling air fresher used in the entrance/reception area which was too strong and synthetic smelling.

Great location, clean room, wonderful breakfast and staff helpful and pleasant

Location: 
It is located in Teluk Kemang area where along the stretch are plenty other choices of accomodation. I chose Thistle however for its name and reputation for being there quite sometime already. No worries for food hunting as you find endless options of restaurants on each side of the road. The town is about 12km away, where I visited Waterfront PD, a newly built area centred for night-life. Here you can find a lot of the famous cafe outlets like Mykori, Kenangan Coffee, Inside Scoop (to open), and my favorite being Zus. Love the setup Zus does here.. feels like somewhere in Aussie as the outlet is right next to the sea.

Arrival:
Upon arrival, the bellboy was helpful and friendly. Smooth check-in process. But, unlike stated by Trip.com, there isnt a need for deposits. Instead, I was charged what is called as ”Lestari Fee”, something newly introduced by the government. Per night is RM 4 I suppose, as I paid RM 8 for 2 nights-stay.

The lobby area was okay, tho I expect a lot more grandeur charm.

Room:
Spacious room, I got the King Bed, Garden View located on level 5. Overall there are 6 floors and as this is off season, not even a quarter of the rooms were occupied. Room as in pictures you can find on the net. Quite disappointed with the bathroom. Old and deserve for a makeover. Nevertheless the shower is fantastic and happy that the shower floor is even and doesnt flood. There is a bidet to my satisfactiom by the toilet bowl. Toiletries are provided but very basic, by the hotel itself.

Facilities:
Up to its 'resort' name, you have a huge pool, 2 or 3 types of kids slides and an infinity pool overlooking the sea. The depth of the pool starts at 1.5m up to 2.0m which was great. The cave deco that runs as if a waterfall looks old and in need of a proper cleaning. Lifeguard is always on duty. You may rent a few types of equipments to play in the pool.

There is also a tennis court. For now, the rental of the tennis racket isnt charged but requires a deposit. There is a mini area of arcade (open space) where the table tennis is also located at. You can also rent PS5 to play in your room. 

The sea stretches into the Malacca straits, you see quite a number of big cargo, ships travelling. You can also rent a fishing rod (comes with bait) from the hotel!

Activities wise I rate as fantastic!

Food:
I took room with breakfast and I think it commensurates with the price. I'd say food quality is basic and of 3-stars hotel tier. Due to crowd on the first morning I even got a burnt omelette hahaha. The omelette was a lot better on the 2nd day.

Sad i didnt manage to try out Chinoise, where I was aiming for its 'seafood yee mee'. Perhaps I'll come again?

Check-out: 
Check-out was smooth and as this is off-season, I got to late check-out. 

Please support this hotel so it can live up to its name again! I love my stay 😍

Thistle Hotels

Columbus

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