Name: Trump International Hotel & Tower® Chicago
Address: Chicago, United States
Rating: 9.2

United States

Las Vegas

New York

Chicago

Doral

Ireland

Clare

United Kingdom

Balmedie

We were very satisfied with the hotel. The location was excellent, offering a peaceful retreat while still being close to the action. At night, we could see the Sphere and the Las Vegas Strip. The high floor was great, the elevators were fast, and the service was also very good.

Hygiene: Extremely satisfied.

Service: Standard, not overly enthusiastic. More satisfied with the room service.

Facilities: The entrance is very discreet and unassuming, and the lobby is so small I wondered if this was really a Trump hotel. The Wi-Fi was down when I checked in at around 10 PM on the first night and wasn't fixed until the next morning. The toiletries and bottled water in the room were excellent brands – toiletries by Spanish brand Natura Bissé and unlimited glass-bottled Evian water – which somewhat fit the Trump hotel style.

Environment and Location: Many police cars around the hotel, felt very safe. Central Park's southwest entrance is just across the street. There's a Whole Foods Market in the basement across another street, making it very convenient to buy snacks and fruit. It's within a 15-minute walk to Fifth Avenue, Times Square, and Broadway, and about 20 minutes to Grand Central Station. Also, this is a hotel and residential building; the actual Trump Tower is not here, it's about a 15-minute walk away.

The hotel restaurant closes at 9:30 PM, room service is available until 1 AM, and the gym and spa close at either 9 PM or 9:30 PM.

Loved my stay overall.  There was a champagne offering upon arrival which was wonderful.  After a long drive from Michigan, it was well received and completely set the tone for the type of stay we would be experiencing.  View from Room 2754 breathtaking. A welcome fruit basket was provided for our 35th anniversary stay.  
Ample Trump water provided.  Location - Best in the City.  Housekeeping was Outstanding.  Reception staff were perfection.  The view in Room 2754 blew away my expectations and I will stay here again in the future.  Job well done Trump Hotel staff!  

A few things that would improve the experience are:  Provide 2 Barstools for the rooms with a kitchenette island.  We had to eat on the low coffee table.  
Replace barn door with normal door on bathroom.  Privacy factor low due to the crack opening.  Provide Non-Stick cooking spray for guests who use the cookware.  It was awful cleaning eggs from the skillet.  Invest in a few Real Dishcloths for the kitchenette.  A normal Keurig coffee maker would be better than just espresso. The location was Best in the City.  I highly recommend staying here!



Thank you.  Laurie & Kevin St.Pierre

.

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