Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 9, 2026|Studio Twin
Guest UserThis hotel truly exceeded my expectations! The room had a small kitchenette and was much more spacious than typical Japanese chain hotels, making for a very comfortable stay. The lobby has a charming red-brick retro style that really captures the essence of Yokohama, and the staff were incredibly friendly.
The biggest bonus was the location. It's incredibly close to the cruise terminal, just a 5-minute walk away, which is incredibly convenient if you're taking a cruise from Yokohama. Overall, I was very satisfied with everything from the room and service to the location. I would definitely want to stay here again next time I take a cruise. Highly recommended!
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Price per night from:$68
Posted on Aug 12, 2026|Standard Double
JessyyMy flight was canceled due to a typhoon, so I decided to stay in Yokohama for a few days and stumbled upon this hotel.
Finding the hotel for the first time was a bit tricky, but once I got my bearings, I realized how incredibly convenient it was.
The easiest way to get there is from Yokohama Station's West Exit. Head into NeWoman, take the escalator to the 2nd floor, walk straight through NeWoman, exit, and continue along the pedestrian bridge. Take two escalators up to the 4th floor, then turn left, and you'll enter the hotel lobby. The entire path is covered, protecting you from the elements.
The hotel lobby doubles as a very popular cafe, with the front desk to the left. You can self-check-in, and there are always staff members available to assist.
The room was new and quite spacious, and the bedding was incredibly comfortable. My room faced west, so I had a perfect view of the beautiful sunset.
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Price per night from:$130
Posted on Aug 5, 2026|Twin Room
Youyulan
The room size was just right, and it was great that my suitcase fit under the bed! 👍 There's a TV and a small table for eating. On the second floor, there's a microwave and a laundry room (a friendly reminder: only two out of the four washing machines accept electronic payment; the others only take 100-yen coins). The bathroom was spacious and clean, and the bed was very comfortable. Even though it's near the railway, I didn't find it noisy. It's very close to Yokohama Station, and there's a Family Mart right next to the building. You can also store your luggage here, and if you check in late, no worries – it's all self-service, though staff are also available. Overall, I had a perfect 6-night stay here!
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Price per night from:$77
Posted on Aug 26, 2026|Standard Queen Room, Premium floor
Hakodate*First off, let's talk about cleanliness. It was quite dusty, with dust on various surfaces, lamp shades, and even some unknown white liquid on the sofa. Overall, it looked clean at first glance, but wasn't very hygienic. Seeing large patches of dust on the lamp shade with the lights on at night was quite annoying.
Secondly, the location is excellent. It's about a 10-minute walk to Yokohama Station, and there's a subway station nearby. Mark Is is also just a 10-minute walk away.
As for service, I didn't experience much as it was mostly self-service. For check-out, you just drop the room key into a box on the 1st or 9th floor. I'd planned to have breakfast, but I never managed to wake up in time. What's worth mentioning is that the key drop-off box clearly states you can return the key between 7 AM and 11 AM, but the lady who checked me in insisted I check out by 10 AM, which was quite unreasonable.
Finally, the facilities were a letdown. Seriously, for such a large hotel, couldn't they provide better shampoo and a hairdryer? The hairdryer was incredibly bad, and so was the shampoo. I stayed at a hotel in Nagoya that was not as highly rated as this one, but it had Refa hairdryers that left my hair smooth after washing and drying. The hairdryer here felt like it was on par with Toyoko Inn's.
The view, however, was quite beautiful.
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Price per night from:$105
Posted on Feb 26, 2026|Moderate Double Room, Nightlife View, Non-Smoking (Moderate Double)
Anonymous UserIf you’re looking for a hotel near K-Arena, this one is absolutely worth considering.
The location is excellent, situated in a business district with plenty of restaurants available during the daytime. There’s a 7-Eleven on the first floor, which is very convenient, although it closes at 11:00 PM. After around 9:00 PM, it can be a bit difficult to find late-night food nearby. However, the vending machines offer options like takoyaki and pork teriyaki rice, which are helpful for a quick late-night meal.
The room is spacious enough for two people and offers a great view. The bathroom is large and separated from the toilet, which makes it more comfortable to use.
Amenities are available at the lobby for guests to pick up, and they provide everything you might need—cleansing oil, face wash, cotton buds, conditioner, shaving cream, shaving kits, and more. Pajamas are also provided in the room, and they are very comfortable.
One of the highlights is the onsen located on the lobby floor, open until 1:00 AM. It’s perfect for relaxing after a long day of meetings or events.
There is also a laundry area with washing and drying machines at a very affordable price. However, the dryer may not fully dry clothes even after 90 minutes, so keep that in mind.
The lobby area is suitable for working late into the night. Wi-Fi is strong, and complimentary coffee and hot tea are available 24/7.
The TV is excellent—Sharp 4K with good sound quality—perfect for watching your own Netflix content.
Overall, a great stay, especially for business travelers or anyone attending events at K-Arena.
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Price per night from:$104
Posted on Aug 16, 2026|Premium Twin Room with city view
XixifusidahuziFor my Yokohama trip, I chose the InterContinental Yokohama Grand, and the overall experience was absolutely stunning – easily the most satisfying hotel of my Kanto trip. It offered a high-end stay with a perfect blend of city views, quality service, and an unbeatable location, making it ideal for an in-depth exploration of Yokohama, enjoying the nightscapes, and a relaxing getaway.
The hotel's location is truly unparalleled. It's right next to Yokohama Port, the iconic Ferris wheel, the Red Brick Warehouse, and shopping districts. Step outside, and you're on a seaside promenade, perfect for walks, photos, and enjoying the night view. World Porters shopping mall and various restaurants and cafes are within walking distance, and there's a convenience store downstairs, so you'll never have to worry about food or shopping. Transportation is also very convenient; it's close to the station and has a direct airport bus, making travel and departures completely hassle-free.
The biggest bonus was definitely the unbeatable floor-to-ceiling harbor view. While Japanese hotels are generally on the smaller side, the InterContinental's rooms are spacious and airy, with an elegant and tidy layout. During the day, natural light is abundant, offering expansive views of the clear harbor sky. At sunset, the gentle glow is incredibly therapeutic. As night falls, Yokohama Port lights up brilliantly, and the Ferris wheel's spectacular lights create a magical ambiance. You can enjoy a front-row view of the nightscape right from your bed, and the atmosphere is simply immersive.
The overall hardware reflects the quality of an established five-star hotel. The decor is elegant and luxurious, and maintenance is impeccable, showing no signs of age. The bedding in the room was soft and comfortable, and the soundproofing was excellent, ensuring a very quiet night's sleep. The bathroom had a separate wet and dry area, and the toiletries were high-quality and thoughtfully detailed, making for a very comfortable stay.
Service was consistently excellent throughout. The front desk efficiently handled check-in with professionalism, and the staff were polite, gentle, and responsive. Luggage storage and room service were meticulous, making the entire experience feel secure and dignified. The hotel's public areas are clean and grand, perfect for strolling, taking photos, or simply relaxing.
The only minor drawback is that since the hotel has been open for a while, some of the facilities have a more traditional style, not the trendy minimalist look. However, the overall maintenance is superb, and it doesn't detract from the living experience.
Overall, the InterContinental Yokohama Grand is a benchmark hotel that's a must-stay when visiting Yokohama. With its unbeatable views, killer location, and reliably high-quality service, it's highly recommended for couples, families, or independent travelers. I'll definitely choose this place again on my next trip to Yokohama.
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Price per night from:$130
Posted on Dec 27, 2025|Twin Room Non-smoking
Guest UserThe hotel is very close to Shin-Yokohama Station, making it a great choice if you're taking the Shinkansen to Kyoto or Osaka. The rooms are clean and comfortable, and the Japanese-style set breakfast is a unique touch.
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Price per night from:$47
Posted on Mar 9, 2026|Moderate Single Room - Non-Smoking
Anonymous UserThe front desk service was excellent. The bed was so soft and comfortable, I slept really well. The room and bathroom were both spacious and very clean. The view was great. There's a shopping mall right downstairs, making it super convenient for eating and shopping. Plus, it's just a 3-minute walk from Shin-Yokohama Station.
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Price per night from:$56
Posted on Jul 10, 2026
Guest User
I've always wanted to try a capsule hotel, and I finally got to yesterday! It's about a 7-8 minute walk from Yokohama Station, with a Veloce cafe right next door. It's also super close to drugstores and shopping malls. The front desk staff was very nice.
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Price per night from:$17
Posted on Jan 18, 2026
M550205****
This is a standard Japanese business hotel, small but has everything you need. However, I couldn't connect to the internet in my room 😡, I'm not sure if it was just my room but the signal was really bad. I didn't experience any of the other negative issues mentioned in other reviews though; the front desk staff were polite, the room was clean, and all the amenities were there. Plus, the price was quite cheap. I'd still recommend it if you're visiting Yokohama, as it's right in Chinatown.
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Price per night from:$57