Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 30, 2026
Meimeimama
The hotel's location is excellent, with a direct elevator from the MM line subway right to the hotel entrance, making it very convenient for getting around. The rooms are quite spacious and come with a microwave, a mini-fridge, and a countertop. The breakfast is quite generous, mainly Japanese and Western style. The front desk provides common amenities like toothbrushes, toothpaste, and combs, but there are no small-sized skincare products or facial cleansers, which some other hotels do offer.
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Price per night from:IDR 2,260,913
Posted on Jul 23, 2026|Executive Twin Bay View Non-Smoking
Anonymous UserThe room's decor is a bit dated, but thankfully it was quite clean and tidy, with a separate wet and dry area and various disposable toiletries provided. The location is super convenient, connected directly to the subway station and Queen's Plaza.
However, the service attitude was quite mediocre. When I asked if I could swap the beer for purified water (which was actually in the mini-bar), they didn't seem to understand and just kept saying no, without even much of an apology. If there's a misunderstanding, they could try to communicate more patiently. It felt like they were unwilling to engage in any extra service-related communication.
On my departure day, I had an early flight and breakfast hadn't opened yet. I asked if there were any solutions – I wasn't even asking for a refund – and they just said no, there was nothing they could do. I then asked if they could provide a packed breakfast, like bread and milk, and they said no because breakfast wasn't open yet.
In the end, Trip.com had to help resolve the issue. What I really needed was better communication and a more accommodating attitude from the hotel staff. It felt like their default response was 'no' and they were unwilling to help. ☹️
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Price per night from:IDR 3,108,426
Posted on Jun 11, 2026
RenshengwuhuiGreat location! It's a direct ride from Haneda Airport via the Keikyu Line. Once you exit the North Gate of the Keikyu Line, turn right, and exit A (North Exit) is right there. After taking the escalator, walk straight for about 50 meters, and you're there. It's incredibly convenient for getting to Yamashita Park and Chinatown directly via the Minatomirai Line, and also for reaching Atami and Yokosuka. There's a SOGO department store nearby, and Yodobashi Camera and Takashimaya are at the West Exit, along with plenty of dining options. The hotel lobby connects directly to a Family Mart convenience store, and there's a cafe right next to it where you can have breakfast.
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Price per night from:IDR 839,617
Posted on Jul 9, 2026
Guest UserOverall, a pleasant stay. The bed is extremely comfy. Having three pillows is a plus. Compared to the conventional hotel in Tokyo, this hotel is relatively large for this standard. The view from the hotel is decent. It’s wished that there are washing machines available. One critical thing is that the room is quite dusty though… You can see the dust floating under the light at the entrance.
As for the transportation, it’s around a 3-4 minute walk from Shin-Takashima station (an extra 210yen if you depart from Yokohama station).
You can also walk from Yokohama station, but it takes around 15 minutes (and drains quite a lot of stamina if you are carrying your luggage around)
The area around the hotel is quite modern but not overwhelming crowded (maybe there wasn’t a concert at KT Zepp Yokohama during my stay at the hotel). There is two 711 nearby and a small-scale food court as well. Other than that, there are not much to shop nearby.
In a nutshell, a good hotel with a quiet but not intimidating ambience at night. A less dusty room would be highly appreciated. The location is good enough if paying a 420 yen-round trip everyday for one stop from Yokohama is not financially burdening to you.
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Price per night from:IDR 1,339,703
Posted on Feb 26, 2026
Anonymous User
If you’re looking for a hotel near K-Arena, this one is absolutely worth considering.
The location is excellent, situated in a business district with plenty of restaurants available during the daytime. There’s a 7-Eleven on the first floor, which is very convenient, although it closes at 11:00 PM. After around 9:00 PM, it can be a bit difficult to find late-night food nearby. However, the vending machines offer options like takoyaki and pork teriyaki rice, which are helpful for a quick late-night meal.
The room is spacious enough for two people and offers a great view. The bathroom is large and separated from the toilet, which makes it more comfortable to use.
Amenities are available at the lobby for guests to pick up, and they provide everything you might need—cleansing oil, face wash, cotton buds, conditioner, shaving cream, shaving kits, and more. Pajamas are also provided in the room, and they are very comfortable.
One of the highlights is the onsen located on the lobby floor, open until 1:00 AM. It’s perfect for relaxing after a long day of meetings or events.
There is also a laundry area with washing and drying machines at a very affordable price. However, the dryer may not fully dry clothes even after 90 minutes, so keep that in mind.
The lobby area is suitable for working late into the night. Wi-Fi is strong, and complimentary coffee and hot tea are available 24/7.
The TV is excellent—Sharp 4K with good sound quality—perfect for watching your own Netflix content.
Overall, a great stay, especially for business travelers or anyone attending events at K-Arena.
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Price per night from:IDR 1,858,213
Posted on Dec 27, 2025|Twin Room Non-smoking
Guest UserThe hotel is very close to Shin-Yokohama Station, making it a great choice if you're taking the Shinkansen to Kyoto or Osaka. The rooms are clean and comfortable, and the Japanese-style set breakfast is a unique touch.
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Price per night from:IDR 771,185
Posted on May 29, 2026|Bed In Capsule Room For Female Guests-Non-Smoking (Female Only)
BunjinIt was a comfortable bed that came with a TV and headphones, everyday fresh loungewear and towels would be provided and there was a large communal area with sinks and vanities. However, you will be asked to leave the hostel or wait in the reception lounge between 11am and 4pm. The receptionist I spoke to had a high level of english.
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Price per night from:IDR 342,164
Posted on Feb 15, 2026
sgargiulo
The hotel is short walking distance from shin-yokohama station. Check in was easy and smooth. Out room was a bit small and tired , typical business japanese style but the furniture looked worn. The bathroom was also japanese style : no window + small bathtub with shower and minimal (well equipped) space overall. If you are lucky enough to get an upper floor room , the view from the big window is nice. On the basement there is a 7Eleven and just out of the hotel it is plenty of shops/restaurants
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Price per night from:IDR 942,266
Posted on Aug 29, 2025
M41323****
The hotel is right on Zhonghua Food Street, so it's very easy to find. The front desk was staffed by a very kind old Japanese gentleman. The room space was decent, with a separate wet and dry area, and even a dedicated desk area. The overall space was quite large. The facilities were average, but overall it was a good stay.
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Price per night from:IDR 1,013,331
Posted on May 15, 2026
Guest UserA little hard to find for the first time despite being close but that has more to do with negotiating the ups and downs and roundabouts of Yokohama. It was just what I needed for a night.
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Price per night from:IDR 765,920