With a stay at THE KAHALA Hotel & Resort YOKOHAMA in Yokohama (Yokohama City Centre), you'll be within a 15-minute walk of Pacifico Yokohama and Yokohama Museum of Art. This family-friendly hotel is 0.9 mi (1.4 km) from Landmark Tower and 1 mi (1.6 km) from Red Brick Warehouse.
Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at OZIO, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. If your package includes breakfast, we offer The Kahala Morning Buffet on these days when available and for dates when the Buffet is closed, guests have the choice of Japanese Breakfast or Hawaiian Breakfast, both served in your guest room. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Yokohama? This hotel has facilities measuring 1647 square feet (153 square meters), including conference space. Limited parking is available onsite.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and minibars. 50-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
"The staff's hospitality was excellent.
Since it was our anniversary, they took photos for us, and we were even upgraded, so we had a relaxing time in a lovely room. ♪
The view from the room, the turndown service, the TWG tea, and the bath amenities were all great.
However, when I woke up in the morning, I was itchy and had signs of a tick bite, so the cleanliness was a minus point.
The TV was full of Japanese programs, so I wish they would introduce something like Netflix or Amazon Prime so I could relax and enjoy movies during my hotel stay.
I was able to listen to music via Bluetooth, but it seemed a bit behind the times.
The breakfast, which I was looking forward to, had a limited variety and was average in taste.
I had high expectations because I knew the regular price in advance, but it was quite disappointing.
The restaurant staff's service was cheerful and gave me a Hawaiian feel.
I also had the Kahala Hotel's popular Shin Pancakes, which were delicious.
The Eggs Benedict, a signature Hawaiian dish, was *perhaps overcooked*, but the yellow color solidified and wasn't thick enough, and the sauce wasn't very tasty.
Overall, I felt that it was a 5-star hotel except for the customer service, with everything else at a 4-star level.
Thank you for the wonderful experience."