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"The hardware is all good – transportation, rooms, and facilities are fine. However, the software is terrible, even bottom-tier. Software issue 1: Self-check-in machine. It's 2026, AI has been updated countless times, yet Radisson is still using a system with an extremely unfriendly interface, repetitive operations, and painfully slow response times, forcing guests to manually input endless information. The worst part is that the room assigned by the system, supposedly ready, was completely uncleaned upon arrival. After half an hour of hassle, I still had to check in manually. The department responsible for developing this system should be fired – it's utterly foolish. Software issue 2: Manual service. There's no concept of service whatsoever; just cold, impersonal queuing. From 6 to 8 PM, the lobby queue never cleared, filled with confused guests at the self-check-in machines or waiting in line for manual service. With such low efficiency, how does management optimize anything? The picture shows the room assigned the first time."

"The hotel is located near Zurich main station, and the room size is quite generous, which is rare for this area. It's an apartment-style hotel with very friendly service. There's a tram stop right outside that goes to the central station, though you still have to walk a few hundred meters. The front desk offers daily tickets for about 9 CHF each. Breakfast is delivered to your room, and you can pre-order the time and selection at the front desk; it costs 20 CHF and is highly recommended. My only minor complaint is that there were small bottles of alcohol and snacks in the room without prices listed, so I assumed they were complimentary, only to find out at check-out that there was a charge. That aspect was a bit unfriendly."

"We had a very pleasant stay at VISIONAPARTMENTS . The apartment was clean, comfortable, and well-equipped for a short stay. The location is very good, with convenient access to public transport and nearby shops. The self check-in process was easy and convenient, and overall we really enjoyed our time there. There were a few small technical issues, but nothing that affected our stay significantly."

"Great location and transport services are amazing Make sure you read the email for booking in as it’s very straightforward when you know how Comfy clean beds and bedding but the room dirty Only there 2 nights and for the price it’s a great stay"

"Great room which was well-designed with everything we needed. The service was excellent, despite not being staffed or having a reception desk at the property. The self check-in is very easy but unfortunately I had to contact the hotel to receive the information on how to do this as I hadn't received it. Once I'd checked in online I could see that they'd sent me some messages telling me how to do this, but I could only access this information once I'd already checked-in so I'm not sure how I was supposed to see the instructions before then. Thankfully it was easy to contact them and they were very helpful in sending me the information. They were also very speedy in providing extra pillows which we requested when we were there. As well as an improved system for sending the check-in information and additional pillows, extra hangers and hooks/rails to hang towels would be beneficial but these are all minor points. We were very happy with the room and the service we received."

"The room was great, except for the bed, which was too soft and a bit short. It was fine for two women, but it would be too small for a man. You can cook, it has a kitchen, and the bathroom is large, with a washer and dryer. There's also an oven in the kitchen. You can buy food from the supermarket and cook your own meals, which we did several times. My room even had a balcony. Transportation is also very convenient. Turn left and walk 500 meters straight to the station. Highly recommended, great value for money."

"The location was very convenient, near a station with many lines. You can't enter from the front of the building, so you have to go around to the back. There are two key boxes lined up, and the key comes out from the one that matches the key code. The key code will be sent to you by email from the hotel immediately after booking, and you can get the key code by entering the necessary information. I read a lot of reviews, so I was pretty prepared, but it was less inconvenient than I thought it would be. The shower had a curtain, so the toilet didn't get flooded. The amenities were a gel that included body soap and shampoo (as is the case everywhere in Switzerland), so if you are concerned about that, I recommend bringing your own body soap, shampoo, and conditioner. The TV didn't turn on. The window didn't close completely, so I blocked it with a weight. The walls are thin enough that you can hear the neighbors walking and the phone ringing, and the building is old. Checking out is also done by putting the key in the box. It feels more like an Airbnb than a hotel. I stayed for one night and checked in late and checked out early, so it didn't bother me too much and I thought it was reasonable considering the price."

"The front desk of this hotel is off work at five o'clock every day. I don't know what time in the morning because we go out earlier every time. It is too suitable for young people to live here. Everything is modern, especially the mobile phone check-in. The elevator is operated by mobile phones. It is really not suitable for us. After all, I am used to regular hotels. The hotel TV cannot be used on the day of check-in. No one can contact us. I finally contacted Trip.com . The next day I changed the TV to solve the problem of watching TV. Trip.com The customer service was very intimate and returned to visit us, but I encountered a situation where the phone was out of power. Fortunately, when I went back to the hotel that day, someone was still on duty, I was thinking, if the front desk is off work, how can I go upstairs and enter the room without electricity on my mobile phone? Staying in a hotel should be people-oriented, consider the convenience of operation, and obey the habits of the guests, so that there will be better business and reputation. It is recommended that older people who do not use mobile phones should not choose this hotel. The location of the hotel is not bad, it is very convenient to take the 30th bus from the train station, and the health is also good. You can cook in the room. There are pots and pans induction cookers. In short, people have their own habits. I express my personal feelings. In addition, there is a man in the hotel like the person in charge, or quite enthusiastic. Hardware configuration is suitable for young people!"

"We were being attended to on emails and chats whenever we required. Such a convenient location. Love the studio and was thankfully on 2nd floor. No elevator but other than that everything was great!. The girl Gretta was so sweet and kind. Surely recommend to stay here and will do as well in pur next trip!"

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