Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Nov 18, 2025|Medium Room
Guest UserLoved the hotel & room deco. It's conveniently located near Zurich Main Train Station (7 mins walk) & also near Old Town (Altstadt) & Bahnhofstrasse.
No hot water provided in room, like most hotels we stayed in Switzerland. Tap water is drinkable tho.
You can request for room slippers & they have a free sauna & gym on the 7th floor.
Definitely no children allowed to stay here. The bathroom has a transparent glass🤭
Migrolino (similar to 7-11) is located 200m away from hotel. Can easily pick up snacks, dinner & drinks.
Would love to return for a stay next time I'm in Zurich.
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Price per night from:JPY 34,692
Posted on Oct 25, 2025
Guest User
In general, the hotel offers a balance between fee, location, and service. The room is clean, the location is suitable for walking to all the sightseeing places in Zurich. However, it is noteworthy that the bathroom and the toilet are not inside the room, you must go to separate places. This is not mentioned when I place the booking, or I didn’t pay attention to this detail. I travelled during the not-busy season so it is OK, most of the time when I wanted to use the bathroom, it was available. However, during the travel seasons, you should be aware.
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Price per night from:JPY 16,991
Posted on Jun 15, 2026
MOBMABI was highly disappointed with my stay due to several major issues. First, the room description is completely misleading. I booked a room advertised with a ”City View,” but instead, I was given a room facing an inner courtyard with no city view whatsoever.
Secondly, despite clearly booking for 2 guests, the room amenities were strictly prepared for just one person. We were only provided with one bath towel, one standard pillow, and one large pillow for two guests.
Finally, the blanket was far too small for two guests sharing a Queen-size bed. Even though I am only 167 cm tall, it was impossible to cover my entire body. If I pulled the blanket up to cover my chest, my feet were exposed; if I covered my feet, my chest was exposed. What made it even more unreasonable was that the blanket was so narrow that it could only comfortably cover one person, despite being provided for a Queen-size bed intended for two guests.
I would not recommend this property until these basic hospitality issues are addressed.
Ich war von meinem Aufenthalt sehr enttäuscht, da es mehrere erhebliche Probleme gab.
Erstens war die Zimmerbeschreibung irreführend. Ich habe ein Zimmer mit „City View“ gebucht, erhielt jedoch stattdessen ein Zimmer mit Blick auf einen Innenhof und keinerlei Stadtblick.
Zweitens war das Zimmer, obwohl die Buchung eindeutig für zwei Personen vorgenommen wurde, nur für eine Person vorbereitet. Wir erhielten lediglich ein Badetuch, ein normales Kissen und ein großes Kissen für zwei Gäste.
Schließlich war die Decke viel zu klein für zwei Personen, die sich ein Queen-Size-Bett teilen. Obwohl ich nur 167 cm groß bin, war es unmöglich, meinen ganzen Körper zuzudecken. Wenn ich die Decke bis zur Brust hochzog, waren meine Füße unbedeckt. Wenn ich meine Füße bedeckte, lag meine Brust frei. Besonders unverständlich war, dass die Decke so schmal war, dass sie praktisch nur für eine Person geeignet war, obwohl sie für ein Queen-Size-Bett für zwei Gäste vorgesehen war.
Ich kann diese Unterkunft nicht empfehlen, solange diese grundlegenden Mängel im Service nicht behoben werden.
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Price per night from:JPY 39,260
Posted on May 21, 2026|Standard Triple Room
sportspoonIts actually quite a walk from Zurich HB if u're travelling with an elderly, but my mother made it. There's actually a bus that you can take to the 'Central' bus stop and walk from there tho googlemap wont route u there coz its relatively a short walk. We stayed here for 1 night on arrival. Very comfortable and friendly staff.
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Price per night from:JPY 26,694
Posted on Aug 17, 2025|Accessible Queen Room
Guest UserThe first day when we arrived on the 13th of August , the guy at the front desk was very friendly and polite.The hotel is located near tram and train station and bus station so it is was very convenient to go anywhere. Tram is 4mins walk away ,10mins walk to supermarket and train station. And 15mins by tram to the Zurich airport .
Hotel cleanliness is an issue, very dusty floor,dirty sink,and dirty toilet bowl. I even asked twice the receptionist the guy on duty if they can clean our room and put a fresh towel but no one came to clean.Room service is not 24hrs. Air conditioning doesn’t cool the room down. No tv channels. Hotel service is below standard.
Merlyn from London
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Price per night from:JPY 25,866
Posted on Mar 8, 2026|Room With 1 Double Bed (63x79 Inches) + 1 Single Bed (31x79 Inches), New Sleep-easy Concept
TravelshortsWe stayed at ibis Zürich City West for one night while visiting Zurich, and it worked well as a straightforward place to stay for a quick stop in the city.
We had a triple room, which was a good size and worked well for our needs. The room was clean, tidy, and comfortable, with enough space for luggage and a good night’s sleep after travelling. It wasn’t luxurious, but it had everything you would expect from an Ibis hotel and felt well maintained.
In terms of location, the hotel is about a 20-minute walk from Zurich’s main train station, which makes it reasonably convenient if you’re arriving by train. The area felt easy to navigate, and although it’s not right in the historic centre, it’s close enough to reach the main parts of the city without too much difficulty.
Our stay was very short — we arrived late in the evening and left early the next morning — so we didn’t get the chance to explore the hotel or use any of the facilities such as the restaurant or breakfast service. For us, the hotel simply served as a comfortable overnight stop.
I would recommend ibis Zürich City West if you’re looking for a clean, reliable hotel for a short stay in Zurich. It’s particularly suitable if you just need somewhere practical to sleep before continuing your journey.
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Price per night from:JPY 22,742
Posted on Jan 1, 2026|Superior | East Wing Building
Anonymous UserI absolutely do not recommend staying in the east wing. To get there, you have to walk through quite a long tunnel from the main building. The rooms are very small, and the bathroom is super cramped too (if you open the door, you have to close it again to use the toilet because there's no space). The room isn't even big enough for two people to sit down and eat takeout.
Furthermore, something I found quite uncomfortable is that the room doesn't have windows that open. I like fresh air, and that makes the atmosphere feel stuffy and dry. When I booked, I didn't check the room type carefully and didn't expect to encounter so many inconveniences.
Before checking in, reception told me I could pay extra to switch to a better room, and that there were many large rooms available in the main building that night. (At hotels like InterContinental or Marriott, in situations like this, I usually get a free upgrade). If there are so many rooms available, I don't understand why they don't let you try one without charge. (I'm just giving my opinion; I know the hotel isn't obligated to do so).
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Price per night from:JPY 308,304
Posted on May 12, 2026
Guest UserThe location and cleanliness of the room were excellent. However, there doesn't seem to be a permanent staff member at the hotel, so you need a passcode to enter. This means you must complete the web check-in by the day before your arrival to receive the passcode and room number via email from the hotel. It's absolutely essential not to forget to do the self-check-in beforehand.
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Price per night from:JPY 22,860
Posted on Dec 9, 2023
Guest User
The hotel is self-check in, Ctrip did not send a reservation number starting with 4, resulting in the need to contact the hotel staff to check in. The location of the hotel is not close to the train station, it takes 10 minutes to walk or take the tram. But at this price, there are not many choices in Zurich, but fortunately the hotel is clean and business trips are ok.
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Price per night from:JPY 29,155
Posted on Jan 31, 2025
Guest User
The location was a bit remote. There was a lot of smoking in the house and it smelled bad. The kitchen was lacking in ingredients.
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Price per night from:JPY 20,375