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"The hotel's decor is quite new and the front desk staff are friendly. However, the building itself is a bit old. The soundproofing in the street-facing rooms is poor; it's very noisy, and you can easily hear passing vehicles. There's no screen on the window, and there were several mosquitoes in the room. Furthermore, because my travel companion fell ill and needed surgery, I tried to cancel my reservation twice, five days before check-in, but the hotel refused both times. It felt a bit unaccommodating. In terms of location, while it's not too far from the train station, it's not convenient to walk there if you have luggage. Florence's public transport system is quite bad, often experiencing traffic jams and delays. Also, the hotel is much further from the tram stop than the bus stop, so the location is just mediocre. Regarding cleanliness, the room wasn't cleaned during my two-night stay, which was disappointing. I hope this helps others."

"We spent over a month traveling through Europe this Chinese New Year, visiting Spain, Paris, Belgium, Hungary, and Italy. This apartment hotel was hands down the best accommodation of the entire trip – truly on par with a five-star hotel back home. The facilities were top-notch, and the service was exceptional. Plus, Florence has the best food in all of Italy! My only regret is that we only stayed for two days... Florence is the most 'chill' place in all of Italy, a thousand times better than Rome or Venice! I highly recommend booking this hotel! It's a 1000-euro hotel that easily outperforms European hotels costing several thousand and up!"

"At first I was frustrated because of the location. When I checked with the reception, only we know there's tram can direct from train station to the location, as google map never show this to us, and we walked at least 20mins with our luggage. And also we booked for double bed. When we checking in, the staff told us was their mistake so unable to provide us the double bed, and promised us to chg to double at second day. Ended up they didn't chg for us. I understand that requisition cannot guarantee but since the staff promised to us so ended up we quite disappointed. Other than those above, everything was great. Would come back to this hotel again."

"This was the most comfortable and favorite hotel I stayed at in Florence. Strictly speaking, it's a guesthouse-style hotel. It was very cozy, clean, comfortable, and tidy. The room was cleaned and the trash cans were emptied daily. Every time I returned from my trip, it felt like coming home; the sheets and blankets were neatly made and tidied. The air conditioning was cool and quiet, and the room had no unpleasant odors. The large floor-to-ceiling windows let in sunlight, making the room clean and bright! The windows were well soundproofed, so it was quiet to sleep at night. I was glad there was a microwave in the common areas, and there was a Carrefour supermarket about ten minutes away, which was fantastic—the peaches were cheap and of good quality. For this price, the room had a kettle, a refrigerator, a safe, free water, coffee, and small desserts. I love European accommodations with balconies; I could make a cup of coffee in the morning and leisurely enjoy it on the balcony while watching passersby. The location was excellent, just a few minutes' walk from the train station and a ten-minute walk from the Florence Cathedral. The only thing was to be careful not to splash water on the toilet floor when showering, as the toilet didn't have a door to maintain a clean design. Another point I'd like to mention is: please be sure to patiently read the link in the email sent by the hotel and fill out the form completely before submitting it. After following the instructions step by step, you'll get a screen on your phone to unlock the door, and then you can use the electronic lock to enter your room smoothly. The front desk staff were very helpful in carrying our luggage to our accommodation. In short, our stay here left us with wonderful memories of our busy yet enjoyable trip to Florence."

"Я останавливалась на три ночи .Пешком до Санта Мария Новелла минут 20.Хозяева приятные люди ,встретили ,все рассказали .Завтрак был включен в стоимость ,вкусно .Кофе 👌Но общий душ и санузел ,имейте в виду.Я вставала рано утром ,в 7.00 примерно ,проблем не заметила.Wi-Fi тоже порадовал и большой новый телевизор (поддерживает видео с телефона).Выдали тапочки ,халат и полотенца .Под фен розетки подошли .Благодарю за гостеприимство."

"The room was very spacious and decorated with an artistic flair. Amenities: A kettle was provided for easy access to hot water, and a refrigerator was available in the room. Cleanliness: The room was cleaned promptly and thoroughly every day. Environment: The Accademia Gallery is located downstairs, which is very convenient. Service: The host was very welcoming. Although we didn't have a chance to meet, I could sense their kindness. If I were to return to Florence, I think I would still choose to stay here."

"Very convenient location, a 10-minute walk from the train station. There are shops and luggage storage services along the way. The main attractions are a 15-20-minute walk away. The apartment is clean and bright. It has everything you need. Our stay was hassle-free and pleasant. Thank you, we really enjoyed it."

"Koreans must go!! Breakfast is so delicious. I think the facilities are very well maintained!! The people who work are also very friendly. I was worried because there weren't many reviews!! It was so good. It was spacious and nice to walk around. I'm so satisfied that I leave red chicken and Korean sweets."

"The location is really great. It is right in front of the Duomo, making it perfect for sightseeing. Although there are many great restaurants nearby and it is a busy area, it is quiet. The facilities are decent, there is an elevator, and the croissants served for breakfast hanging on the door are delicious. You are forced to wake up at 7 am due to the cathedral bells, but it is well worth it. The view of the Duomo from the 4th-floor terrace is beautiful, so there is no need to pay a fortune to go to a cafe with a Duomo view. Highly recommended!"