Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jan 16, 2026|Xichaxuan Double Bed Room (Multi-Functional Windowside Daybed, Smart Voice Control, Smart Toilet)
Guest UserFirst time in Snow Town as a southerner, and this hotel completely won me over! ❄️
Seriously, this Snow Town hotel is ridiculously close to the ski resort. I could sleep in an extra ten minutes in the morning ⏰, stroll over to the slopes, and still not be late. Ski fanatics, rejoice! 🥳
The Xichaxuan King Room I stayed in was absolutely fantastic! The room was clean and tidy, and the super soft bed made me never want to get up 🛌. The heating was incredibly powerful, completely saying goodbye to the damp cold of the south 👋! Disposable towels, toilet seat covers, and complimentary mineral water 🫙 – they thought of every single detail.
The most delightful surprise was the hotel's free activities! Playing 'splash water into ice' in sub-zero temperatures 💦, the moment the ice crystals flew everywhere was breathtakingly beautiful, simply magical ✨. They also had free sledges available, perfect for both seniors and kids. The crunching sound as it glided over the snow was pure winter happiness 🎿!
Add to that the free shuttle service and a hearty breakfast buffet 🍜, and it was such a comfortable and pleasant stay. I've already been raving about it to all my friends! ✌️✌️✌️
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Price per night from:€88
Posted on Jan 8, 2026
M2h1xw577****
The room wasn't as big as it looked in the pictures, but it was still spacious enough for three people, which is understandable given how expensive space is here. When we first arrived, we felt a bit cold. They brought us an electric heater, but honestly, it wasn't the room that was cold, it was just us being chilled from outside. So, we turned it off after a while. In the evening, when we wanted to eat in the room, they even brought us a small 'kang' table (a heated brick bed, used here for a low table). The service at Xueshang Yunsheng was exceptionally good; they were never bothered no matter when we asked for help. The tickets we bought for the Ice and Snow Gallery and the big ** (attraction) were a great deal. The accommodation was clean, and the hot water for showering was excellent. I didn't take any photos. I didn't take any photos inside the room. Some people say that in Xuexiang, the hot water is bad, and rooms lack water and toilet paper, but we didn't experience any of that. Overall, we were very satisfied.
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Price per night from:€61
Posted on Jan 4, 2026
Liaodashu
This was my first time visiting Snow Town, and I had a great experience. The tatami beds were much more comfortable than the old-style heated kangs (the temperature was just right). The hotel is right next to the large stone tablet, so you can easily walk from one end of the street to the other and soak in the lively market atmosphere of Snow Town.
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Price per night from:€135
Posted on Oct 4, 2024|Deluxe Queen Room
Anonymous UserI was on the road for nearly ten days and this was the most unsatisfactory hotel I stayed in. When I originally chose it, I saw that it was a relatively good hotel in Suifenhe and the price was not very cheap. I thought the sanitary conditions and services would be relatively better, but it really wasn’t.
1. When I checked in, I wanted to arrange a room on the same floor because I was accompanying my parents. I also noted these requirements when booking. When we arrived, there were no rooms on the same floor. The front desk staff said they would help us move one. I said it was OK, but after we checked in, I found out that the room my parents had was older than the one booked. I think I can accept the smaller room class because we are on the same floor. But should you inform me when you change? After all, the cost of booking a room is different.
2. After washing my hands after entering, I saw a large sign of mold above the sink. This was not the result of being too busy during the holidays and not paying attention. It looked like it was caused by a long period of time. In fact, it is very simple to buy a mildew removal spray and rub it on. It will be much better. Instead of not handling it at all, it will affect the check-in experience.
3. There are cigarette butts in the crack of the bathroom door. The water is blocked and the water is completely blocked. It is impossible to take a long bath. This is simply because they did not take it seriously when cleaning. Since your hotel has so many rooms that can be booked, it should be guaranteed to be full. It won't affect the guest's experience the next day, right? Also, the previous customer used half of the excess toilet paper and the edges were wet. He didn't change it and just left it there for me to continue using. He was so angry that he forgot to take a photo.
All in all, a very, very, very unsatisfactory stay experience.
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Price per night from:€42
Posted on Jan 27, 2026
M2hohjkbg****
The service at this hotel was absolutely fantastic! The staff were incredibly friendly and helpful, always ready to meet my needs promptly. The room was also very clean and comfortable, and the bed was super cozy. The hotel's location is incredibly convenient, close to all the activities in Snow Town. The room facilities were excellent, everything was neat and tidy, and all the necessary amenities were provided, making for a truly pleasant stay.
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Price per night from:€51
Posted on Nov 16, 2025
Stellayiyi1772
The hotel I stayed at when I crossed the border from Suifenhe to Russia had a very generous breakfast and a very unique and nice room. I would recommend it. It's not far from the train station, but it's a bit difficult to get by by bus; it's about a 1.6-kilometer walk. The room was very elegant and boutique, and I was very satisfied.
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Price per night from:€27
Posted on Dec 24, 2025
Axian~
(This is absolutely, 100% genuine and I'm so touched!!!) My boyfriend and I traveled together, and we only booked this hotel in Xuexiang the night before, but it turned out to be the luckiest decision I made on this trip! Shortly after booking, they assigned us an incredibly enthusiastic butler!
From travel itinerary planning to basic hotel services, he was almost always online 24/7. He explained all the activities available in the scenic area, customized our route based on our preferences, helped us book all our tickets, and even arranged our return transportation to Harbin, considering the heavy snow might block roads. Ahhh, seriously, if we had any questions or didn't know where to go, we could ask him and he'd reply instantly! So cool!
When we got back to the hotel at 11 PM, the hotel restaurant was closed, and there was no delivery service in Xuexiang. But our butler first prepared frozen pears, frozen persimmons, and other fruits for us, and then went out into the snow, checking multiple stores to get us dinner 🥹 (He truly anticipated all our needs and proactively recommended more cost-effective options – he's seriously so genuine 🥹)
The hotel restaurant service was also excellent; the dishes were incredibly fresh and delicious!
Today was so much fun! We saw thick snow, snow mushrooms, visited **Qiang's house, watched Northeast Errenzhuan (a local folk art), rode snow tubes on Bangchui Mountain, participated in a 'down jacket disco,' and embraced under the fireworks!
So, I believe that the key to every trip is the encounters you make. We were so fortunate to encounter a hotel that provided such immense emotional value. This was a truly wonderful experience and a very romantic trip.
In the vast, icy, and wild Northeast, gentle fairy tales can be told…💕
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Price per night from:€64
Posted on Feb 28, 2026
Naraxiaolv
This is probably the best value-for-money hotel in Xuexiang. The rooms are fully smart, with two floor-to-ceiling windows! Very clean. The hotel offers luggage pickup and drop-off, a water-to-ice splashing experience, and even provides local cotton-padded jackets in the rooms. Plastic sleds for kids to play with are also free. The toiletries in the room are complete, and the service is very attentive. I'd definitely stay here again next time. The only minor issue is that the WiFi is a bit slow.
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Price per night from:€26
Posted on Dec 23, 2025
118932****
The stay experience was absolutely top-notch. Food, drinks, and entertainment were all fantastic. The hotel facilities are comprehensive, the room experience was incredibly comfortable, and all the hotel amenities were fully stocked and even better than what you'd find in a five-star hotel. Toiletries and bedding were all disposable and exceptionally clean. They even provided sleep aids like earplugs and black tea. In the evening, there were patrol performances which were incredibly fun and exciting! Definitely a big thumbs up. We went up the mountain twice and experienced all sorts of snow activities, especially the Snow Dragon and snowmobiles, which were absolutely thrilling! I'm definitely coming back to this hotel next time!
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Price per night from:€33
Posted on Jul 20, 2026|Business Queen Room
Guest UserPros:
1. Located in the bustling city center, right across from Qizhen Plaza. It's incredibly lively at night, with nearly a dozen public square dance groups and all sorts of shops.
2. Very close to several popular attractions, like Rentou Building, the Church, and Dabai Tower. You can easily stroll around to seven or eight sights.
3. The king-size bed is genuinely wide, I'd estimate over 2 meters. Plenty of space for a child to roll around without any issues.
Cons:
1. There are so many Russians! I'm pretty sure there were more Russian guests than Chinese, at one point I felt like I was the foreigner.
2. Breakfast is in the revolving restaurant on the top floor. If you go too late, some dishes will be gone.
3. There are only two elevators, so you usually have to wait a bit. It's fine if you're not in a hurry, but it can be annoying if you are.
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Price per night from:€27