Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 11, 2026|King Room
Guest UserIt was quite good, and the staff were all very polite. The breakfast spread was also quite extensive. If I get the chance to visit Medan again, I'd choose to stay here. Currently, there's construction going on on the road in front of the hotel.
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Price per night from:PKR 11,243
Posted on Jun 22, 2026
Abbas WahyudiThe rooms are clean and there are plenty of facilities for kids to enjoy. The AC is cold, and the cleanliness is excellent. The gym and swimming pool are all very clean.
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Price per night from:PKR 10,540
Posted on Jun 27, 2026
JL2026I stayed here because the hotel close to train station & shopping mall, besides there is a vegetarian restaurant next to the hotel which is very convenient for me as a vegetarian.
All the staffs were very friendly and helpful.
Room was not big enough but it’s ok. Food was not bad as well.
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Price per night from:PKR 7,357
Posted on Mar 8, 2026
Guest User
I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience.
The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest.
The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather.
The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly.
The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out.
Facilities like the swimming pool and gym were also available and well maintained.
Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.
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Price per night from:PKR 6,944
Posted on Dec 24, 2025|Superior Room with Double Bed
Guest UserI always choose Ibis Pattimura when I first landed in Medan because mostly I took the late night flight from Kuala Lumpur. The reception was good and overall service was good. But one thing that is always happen is the noises on the corridor (people talking, kids running on the corridor) and its not sound proof and it caused me lack of sleep. Hopefully the management taking action on this matter or the security or housekeeper staff will regularly check the floor to avoid this bothering noise from neighbours room or corridor.
Thank you Trip.com to provide platform to raise voice or small spaces to provide feedback
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Price per night from:PKR 6,903
Posted on May 18, 2026|Deluxe Twin Room
Guest UserEverything was good, except for one thing: I booked two nights in a smoking room, but on the first night, I was given a non-smoking room. I only got a smoking room on the second night. Also, on the second night, my family and I wanted to use the pool at 7 PM, but we weren't allowed because it was being used for a wedding dinner. Even though the pool is supposed to be an amenity for guests.
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Price per night from:PKR 8,721
Posted on Oct 8, 2025|Superior Double Room
西蒙子No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers.
The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough.
Staff helped to bring luggage to the room.
The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.
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Price per night from:PKR 6,035
Posted on Jul 23, 2026|Deluxe Room
Guest UserUpon arrival, we were upgraded to a suite for our 2-night stay in Medan. The bedding was very comfortable, and we had a Smart TV and Wi-Fi. The staff were charming, and the breakfast offered a variety of savory and sweet dishes. I highly recommend it 👍
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Price per night from:PKR 6,283
Posted on Jun 1, 2026
Guest UserHotel is in good location. Staff service was good and the breakfast was good too. However I had a bad experience with their in-hotel massage service. At the end of the massage, she insisted that I tipped her and told me that the price on the flyer was the old price. When I asked what’s the new price, she couldnt answer me. She stood in the room and didn’t want to leave unless I tipped her, saying that the other hotels charge more expensive. I told her the price is already not that cheap. In the end, i gave her a small tip and she finally left. Other than this bad experience, the hotel is quite ok for stay.
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Price per night from:PKR 6,283
Posted on May 31, 2026
ItchyButtA place that has passed its prime...A decent place for the price paid. No complaints about that.. Great superb location to everywhere.. between 2 hospitals ...and walkaway from malls.. still recommend to take a trike or grab a car .
About the hotel...
Receptionists were friendly and attentive
2 last elevator to reach floor
Rooms are super spacious a king and a twin
Have 2 toilets... So no need to scream and shout for a spot
But sad thing...
Place is poorly maintained
Pillows past their shelf life.
Toilet floor are slimy... It's a dry toilet I know but cleaning it with water and the smell.. uhh don't get me to start.. sewer smell plus pee smell.. uhhh not a fan.. have to buy moth ball and fresher to make it smell good
House keeping... Shall not say much.. not the best. Don't know if they sweep or mop the floors ..
So if location is a thing.. a good place to stay if u are not fussy. A decent place that's pasted it's prime
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Price per night from:PKR 8,721