Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jan 4, 2026
WingStefanie
The room was quite spacious. There were coffee beans in the drawer, so we could enjoy coffee and admire the snowy view from our room during the heavy snow. The front desk staff on the first floor were very polite and answered all our questions. Given the cold weather, the free-flow coffee, made with famous Hokkaido coffee beans, was a nice touch. Dinner was at the second-floor restaurant, featuring simple appetizers, a beef hot pot, and all-you-can-eat sushi. I'm not sure if it was because of New Year's Eve, but the service was incredibly slow; several Japanese groups who arrived after us had already finished their meals, and we had only been served three dishes. On the ninth floor, there are three private baths, which were very comfortable for my family to relax and chat in. There's ice cream available for self-service on the tenth floor. After 9:30 PM, the hotel offers warm and comforting ramen, which was a thoughtful touch. There's a convenience store right across from the hotel, and the Kanemori Red Brick Warehouses are about a five-minute walk straight ahead. Next door, there's a yakiniku restaurant. I initially thought we wouldn't find any hot food open on New Year's Day, but surprisingly, it was open and there was no queue. For that alone, I'd give it a big thumbs up!
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Price per night from:$228
Posted on May 4, 2026
Ximenchuishui
The hotels in the Yunokawa Onsen area are generally quite average, and Umi to Akari, which is a Four Points by Marriott, is no exception. However, its price is double what you'd expect. Perhaps I booked too last minute. To be honest, for this price, I'd choose other, higher-end options, and even taking a taxi there to enjoy the hot springs would be more cost-effective. This hotel does offer day-use hot spring access.
Here's my experience from a few perspectives:
1. **Hygiene:** You generally don't need to worry about hygiene in Japanese hotels, and this place is no different.
2. **Dining:** I opted for the one-night, two-meal plan, and after checking in, I realized it was the worst decision. The food quality was truly average. Although there was a lot of seafood and unlimited crab legs, it was just… mediocre. I ate one meal and never went back. I'd rather walk across the street to ”Ichimonji” for Hokkaido ramen 🍜. Coincidentally, it was a Japanese holiday, and the breakfast queue was unbelievably long 🤪.
3. **Clientele:** This hotel primarily caters to tour groups. Buses kept pulling up, dropping off loads of tourists, if you catch my drift.
4. **Accommodation:** The bed and pillows were really uncomfortable. I'll spare you the details...
5. **Hot Springs:** Clean, and the quality of the hot spring water was good. It was slightly salty, and my skin felt silky smooth after bathing. There weren't many Chinese guests, and everyone was very particular about hot spring etiquette, maintaining personal space. This was a definite plus (especially with so many tour groups staying there).
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Price per night from:$100
Posted on May 31, 2026
Suet Sum LaiI booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.
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Price per night from:$135
Posted on Nov 25, 2025|Suehirotei Japanese-Style Room With Open-Air Bath
Guest UserI absolutely love Hanabishi Hotel — I had the best 2-night stay here. The hotel is quiet with no large tour groups, and I really enjoyed the traditional feel and relaxing vibes. I tried all of their room types, and my favorite is the futon room with a private onsen. The futon is very comfortable, and the room itself is incredibly spacious.
The staff are friendly and helpful, even assisting me with arranging taxi service. The location is convenient, only about a 10-minute drive from Hakodate Airport. I also loved both the breakfast buffet and the dinner set — they truly pampered me like I was the queen of the world.
The public onsen is beautiful and huge. I will forever choose to stay here whenever I’m in the area.
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Price per night from:$81
Posted on Jan 30, 2026
獨行俠N560PU
The hotel has a not to be missed ocean view, but the food variety turns out to be the disappointment. Not so much of choice when comparing it with other ryukan. Another places for your attention is that the toilet and the room has a very strong and unpleasant urine smell. Though I cannot find any uncleaned spots in the toilet, the odor is simply untolerable.
The onsen at the balcony has human hair from probably the previous customer and the hotel should do better in cleaning it.
Food: 7/10
Service: 8.5/10
Hygiene: 5/10
View: 10/10
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Price per night from:$314
Posted on Dec 14, 2025
Guest User
The lovely old gentleman serving as at night was one of the best front desk staff I’ve ever met.
We originally planned to arrive at the property in the afternoon. However, our flight was cancelled and we had to seek alternative, delaying our arrival time until 23:00. When we arrive, we thought we will be self-checking in. But as we step inside the property from a heavy snow, we saw this kind gentleman waiting for us right at the door. He greeted us, helped us check in, and explained everything clearly. He offered us free flow free drinks and free ice cream (which was also very tasty) When we wanted to have some late night snacks bought from a convenient store, he also helped us reheat the food. 誠にありがとうございます!
Everything else was great as well! The room was comfortable, the breakfast was yummy, and it’s so nice to have a hot spring after out in the cold for the entire day.
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Price per night from:$57
Posted on Jan 25, 2026
Liduoxiliaolinuolisi
I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
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Price per night from:$95
Posted on Oct 26, 2025
D25860****
A rare find at this ocean-view hot spring hotel! Soaking in the hot spring while gazing at the sea, daydreaming, or chatting is simply wonderful! From the moment we arrived, we had a dedicated butler who escorted us to the large lounge for check-in. While their English wasn't fluent, they could communicate in Japanese and Chinese using a translation app, and were very responsible in repeatedly confirming our reservation times. The private hot spring bath we booked was excellent in both its environment and facilities, and both the indoor and outdoor public baths offered ocean views. Cleanliness was impeccable, and the ocean-view room was enormous; we even had albatrosses visiting outside the window. The kaiseki cuisine at breakfast and dinner was absolutely amazing—delicious and beautifully presented—I was extremely satisfied!
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Price per night from:$303
Posted on Feb 8, 2026
Zhi鿏
Facilities: Excellent! My friend enjoyed the public hot spring, and the facilities and views were great.
Cleanliness: Good. Both the room and the lobby were clean and bright.
Environment: The room view was fantastic! Unbeatable sea view. I'll definitely stay here again next time.
Service: The hotel staff were wonderful, very friendly and professional. They helped us with our luggage and even made our beds. Compared to some much more expensive hotels I've stayed at, the service here was even better! I was a bit worried about the service after reading some reviews, but it was absolutely unfounded. My friend and I both regretted not staying an extra night.
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Price per night from:$141
Posted on Feb 26, 2024
エゾシカ伝道師
The staff at the inn were warm and moderate, and I was very comfortable.
While there were many non-smoking rooms, the companion who was a smoker was very happy.
In addition, the correspondence of the odor remaining in the room is also firm, and I think it can be comfortable.
It's a hot spring, but you can get the power of the source.
It is a hot spring of great satisfaction!
I want to enter again ♪
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Price per night from:$40