Opened in 2024, the Four Points Flex by Sheraton Hakodate Station is a great accommodation choice in Hakodate. With Hakodate Station just 400m away and Hakodate Airport only 8km away, transportation is very convenient. Guests will find 函館ARARA, Daimon Yokocho and はこだてグリーンプラザ Aブロック just a short distance from the hotel. When guests have some time on their hands they can make use of the onsite facilities. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. For guests traveling alone, this hotel is consistently one of the most popular choices.
"The hotel is conveniently located, literally about 5 minutes from the station, which is great if you are travelling with luggage. The room had the basic essentials, and the area is surrounded by many restaurants.
However, for the price, I expected more. The room for two people was extremely small: basically just a bed, a very narrow table with almost no usable space, one chair, and a fridge. The space under the bed for suitcases is a smart idea, but it does not really solve the problem, as there is simply nowhere comfortable to sit or spend time in the room.
Another thing I found strange was that there was a Bible and The Book of Mormon in the room. At first, I thought previous guests had left them behind, so I went downstairs to ask, and was told that this was official hotel literature. I found this confusing and unnecessary.
A charger was also provided, but it was not clearly marked as a hotel item, so at first I thought it had been left behind by another guest and that the room had not been cleaned properly.
The hotel provides various disposable amenities, but surprisingly there were no toothbrushes.
Overall, the experience was not great. The location is convenient, but the room size, check-in experience, and some strange details made the stay disappointing."