Ninglang Hotels with Hot Tub

"Extremely satisfied. The hotel is beautiful, offering afternoon tea and white fungus soup in the evening. The room was spacious, and the nuts, biscuits, and drinks inside were all complimentary. I particularly enjoyed sitting on the room's balcony, just staring at the lake and daydreaming. Customer service representative Xiao Xing followed up throughout my stay. I had to disturb them at 7 AM and 11 PM due to various reasons, but Xiao Xing always responded promptly. Especially since I was cycling around the lake and had an early start, breakfast wasn't ready yet. Xiao Xing thoughtfully delivered fresh flower cakes and drinks to my room at 11 PM the night before. The service was truly attentive."

"Location of the hotel is perfect for anyone visiting lugu lake. Imagine waking up to the view of the lake and mountains. The hotel is also fairly new with beautiful deco and they have prepared many thoughtful things include disposable towels, disposable bath tub towel, free daily afternoon tea and a short photoshoot. The front desk staff 阿文was also very helpful. A couple of things I wished went better: - breakfast: selection was quite limited and mainly Chinese food. Was not an issue for me as I typically don’t take breakfast. - limited toilet paper: unfortunately my husband and I were down with food poisoning during the trip so the toilet paper quickly became a scarcity. - inconsistent temperature in the shower: the shower on my first night toggled between icy cold and steamy hot even without me adjusting the temperature. Overheard from other guests that they had the same issue as well. The hotel thankfully was able to fix it on my second night. - mattress was too hard, and it felt like I was sleeping directly on the floor… unfortunately the hotel didn’t have an option to add on a topper and it really affected my sleep quality during the two nights we were there. However, preference for a softer mattress is personal. Would have been nice if the hotel has toppers prepared for guests who prefer a softer bed. Overall, it was still a pleasant experience and I’d recommend for anyone visiting lugu lake."

"I brought my kids to Lugu Lake and was worried about the guesthouse's conditions before checking in. However, it completely exceeded my expectations and gave my kids so many pleasant surprises. Now I understand why it has so many good reviews! 👍 First, the service: every staff member was warm and polite. Someone always helped us with our luggage upon arrival and departure. Our 'Zhoma' (staff member) in particular was enthusiastic, thoughtful, and meticulous, truly making us feel at home! 👍 The hotel environment is truly excellent, right by the lake. Sitting on the balcony, sipping coffee and enjoying the lake view was incredibly relaxing. It was very quiet at night; besides the sound of the waves, there was hardly any noise. Even I, who has extremely high standards for sleeping environments, slept soundly until morning! 👍 The hygiene and cleanliness were even more impressive. You can tell the owner pays great attention to detail. All disposable amenities were provided, including disposable toilet seat covers, disinfectant wipes, and even feminine products. I didn't even need to use my own disposable items! 👍 Plus, the hotel also offered a nine-grid breakfast, afternoon tea, and goodnight desserts. Every little detail was incredibly thoughtful! 👍 If I ever get the chance to visit Lugu Lake again, or if friends come to visit, I will definitely recommend this hotel! 👍👍👍"

"酒店真的很不錯，新開業的房間乾淨整潔，經理很漂亮，前台服務也很好，早餐也很好吃。來這裏出差，偶然定的 交通也很方便，真的很不錯，真的很推薦"