Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 14, 2025
Jingjiniaothornbird
Beyond a five-star experience! The room was incredibly comfortable, and all the amenities were excellent. Bvlgari toiletries were provided, and they thoughtfully prepared earplugs, disposable bath towels, regular towels, toothbrushes, toothpaste, facial cleanser, makeup remover pads, and even hydrating face masks! With both underfloor heating and radiators, the room was perfectly warm. Welcome snacks were provided in the room, and in the evening, they even delivered fruit wine, additional snacks, and warm milk!
Outside, there was a charming small courtyard with two swings – one overlooking the valley, the other facing the expansive grassland. The scenery was absolutely breathtaking. Watching herds of horses slowly make their way home across the grassland at sunset was a truly delightful experience!
What impressed me most was that the hotel contacted us in advance, provided a comprehensive travel guide, and enthusiastically helped with directions, answered all our questions about local attractions, and offered excellent suggestions. They even helped arrange a car for us to see the morning mist. Although the fog was too thick to see the river, the trip was still incredibly worthwhile. It's an absolute secluded paradise, truly living up to its 'hidden gem' reputation!
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Price per night from:$125
Posted on Apr 24, 2026
Guest UserThe underfloor heating was wonderfully warm. You could open the window or the door and immediately see the snow-capped mountains. The service was enthusiastic and proactive, the facilities were brand new, and everything was clean and hygienic. The bathroom amenities smelled lovely, and the courtyard was beautifully designed.
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Price per night from:$165
Posted on Sep 17, 2025
Guest User
Nice place higher up than the main tourist zone so it's quiet and there's great views of the mountains. You can walk the shortcut down and take the bus back up which is super convenient.
The lovely staff greeted us at the bus stop and had good tips and recommendations. The rooms were clean and spacious with great views from the upstairs bedroom. Breakfast was tasty and diverse too. And the resident dogs are friendly and might follow you into town. Would stay again.
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Price per night from:$212
Posted on Sep 17, 2026|Standard Room
Guest UserDue to the seasonal change, the air conditioning in the room wasn't working, and as someone from the south, I was so hot I couldn't sleep at all! The higher I set the fan speed, the hotter it got... I called the front desk in the middle of the night, and they immediately sent up a fan and explained the reason for the AC issue! They also sent staff to check the room, and offered solutions and actual compensation! Although I ended up being sleepless the entire night, the room's environment and the hotel's breakfast were both good! The only reason I want to give a good review is because of the staff! The service staff at this hotel deserve a six-star rating! They were even more thoughtful than staff at some higher-rated hotels I've stayed at. Plus, the hotel is right next to the ski resort, and the view from the room is beautiful. If I have the chance, I'll definitely choose to bring my kids here again.
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Price per night from:$116
Posted on Sep 17, 2026|Guestroom
3005470649The location is excellent, extremely close to the shuttle bus bridge station for the scenic area; you can get there as soon as you alight. It's also slightly away from the busiest areas, providing a quiet environment perfect for resting. From the large window in my room, I could see the distant Haden Platform and mountain views. The hardware facilities and in-room amenities at Hemu Yijing are absolutely top-notch. The staff were dedicated, warm, and thoughtful. The breakfast and complimentary afternoon tea were exquisite and delicious, and they even delivered a warm sweet soup in the evening. Overall, the stay was a fantastic experience!
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Price per night from:$223
Posted on Jul 15, 2026|2-bed Room
SaigewanglinlinlinlinlinThis hotel really exceeded all expectations! The location is absolutely stunning, and the bedding is incredibly comfortable, guaranteeing a great night's sleep. The breakfast spread offers a wide variety of choices, and the price is very reasonable. Check-in was quick and smooth, and the front desk staff, particularly the lovely Miss Jiang Xue, even upgraded us to a room overlooking the popular scenic bridge – it was truly beautiful! She was so patient and thoughtful. The afternoon tea here is also quite good. The hotel is super close to the scenic bridge, just a 5-minute walk, and there's a musical fountain nearby too. It's also not far from Wucai Beach, perfect for catching the sunset a bit later. This hotel added such a wonderful surprise to our trip, we're so happy! Thank you so much! 🙏
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Price per night from:$39
Posted on Aug 7, 2026|Panoramic Double Room
Guest UserThe room facilities were great, the bedding was comfortable, and everything was clean and hygienic. The bathroom had a separate shower and toilet, and the room had both floor heating and air conditioning. While the breakfast selection wasn't huge, it was clean and tasty. The front desk staff were very friendly and the shuttle service was available on call, making it easy to get around.
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Price per night from:$195
Posted on Sep 26, 2025|Triple Room with Deep Sleep & Forest View
Guest UserWe stayed here for 2 nights. I booked this accomodation because trip.com indicated this is a non smoking room. When we got into the room we can noticed straight away strong cigarette smell. I saw an Ash tray in the room that was just used. To reduce the cigarette smell I opened the door and windows and put the Ash tray into a plastic bag and tightly sealed it.
Prior to check in we had a problem caused by the luggage transfer staff at Kanas Lake and the lady boss was kind enough to fetch one of us again to the luggage release point at Jiadengyu car park station.
Fresh fruits were supplied daily to our room. We are happy with that. The location of the accommodation was not near to the shuttle bus stop as compared to many hotels in the vicinity. The bathroom has no wall hook and towel rails for hanging clothes and towels. This makes bathing not easy especially in the cold autumn weather. Disposable paper bath towels was provided and it was uncomfortable to use besides being inefficient to remove water and moisture from the body. One of the lamps on the ceiling was not working. The curtain has a part that was dislocated and not fixed. Glass with no handle was provided and when it's filled with hot water it's difficult and dangerous to hold as you can drop the glass easily if you are not very careful. The elderly lady at the accommodation was very helpful and told us to use the common area chairs to put our bag as no luggage rack was provided in the room. The shower head in the bathroom was made of metal of inferior design and one of us burned our hand when bathing.
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Price per night from:$126
Posted on Oct 1, 2025|Yun Jing Loft Double-Floor Duplex (1 Bathroom + Spacious + Stargazing)
Guest UserThe room was huge, located in Xincun. There were bathrooms upstairs and downstairs, but they had a strong odor; they really should add some air fresheners. Breakfast offered about a dozen items. The hotel provides a shuttle service to Hemu Villa, and the driver was very friendly and helpful. The shuttle drops you off about 300 meters away. The front desk staff, however, were very cold and lacked any service awareness. They wouldn't respond to my WeChat messages about anything other than checking in. It was quite frustrating, to be honest. To get to the old village, you need to take the scenic area shuttle for three stops. The old village is much livelier and has more dining options.
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Price per night from:$96
Posted on May 19, 2026
Guest UserThe room was clean and tidy, the environment was comfortable, and we received a free room upgrade. The service was warm and attentive. It was very convenient for getting around and sightseeing, with a dedicated car pick-up and drop-off. We didn't even have to wait in line at the front desk; check-in was directly in our room. They patiently introduced us to local attractions and activities. The overall experience for dining, accommodation, and touring was fantastic. I'll definitely stay here again next time, and I truly recommend it to everyone!
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Price per night from:$44