The Sercotel Ciutat de Montcada is an ideal spot for travelers wanting to discover the city. The Sercotel Ciutat de Montcada offers a pleasant stay in Montcada i Reixac for those traveling for business or leisure. Traveling to the hotel is easy with Montcada-Ripollet located approximately 300m away and Josep Tarradellas Barcelona-El Prat Airport roughly 29km away. With Parc Primer De Maig, Teatre Municipal de Montcada i Reixac and Santa Engràcia de Montcada i Reixac all within a short distance, there is no shortage of things to do in the area. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site. This hotel is particularly popular with those traveling as a couple.
"I stayed at this hotel during my solo trip, and overall, most aspects of my stay were good. The room was comfortable, and the general service met my expectations. However, my experience at breakfast was very disappointing and left me feeling uncomfortable.
When I arrived for breakfast, the staff member did not check my room number or booking details. Instead, he seemed to make an assumption based on my appearance and directed me to a different breakfast area downstairs. The way he spoke was quite rude and dismissive, simply telling me “your breakfast is downstairs” without any proper explanation.
When I went there, I found that it was actually a group dining area with very limited food options. At first, I thought it might be temporary or due to some issue, but I later realized this was a separate, restricted breakfast intended for a group booking. This was very upsetting, as I had paid for a full breakfast like other guests.
I returned to the reception to clarify the situation, but the experience had already left a negative impression. Being directed based on assumption rather than proper verification felt inappropriate and, honestly, discriminatory. No guest should be treated differently based on how they look.
While the hotel has many positives, this incident significantly affected my overall experience. I hope the management addresses this issue seriously and ensures that all guests are treated fairly and respectfully in the future. Otherwise, the hotel is good, specially mentioned one girl working evening in coffee area was very friendly and nice, she guide me some place to visit"