With a stay at Duyen Ha Resort Cam Ranh in Cam Lam, you'll be within a 15-minute walk of Nha Trang Beach and Bai Dai Beach. This 5-star resort is 10 mi (16.1 km) from Cam Ranh Bay and 19 mi (30.5 km) from Nha Trang Night Market.
Relax and unwind with massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 35 kilometers.
Enjoy Vietnamese cuisine at Xin Moi, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 609 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs, designer toiletries, and hair dryers.
"I initially booked one night at Duyen Ha Resort, and I loved the service and the beach so much that I decided to extend my stay for another night. After booking the additional night, I was moved to a different room. However, the air conditioning in the new room wasn't working properly.
All I wanted was for the hotel to check and fix the AC. I wasn't asking for a room upgrade or trying to make things difficult for the staff. What was truly disappointing, though, was that instead of reassuring and assisting me, the front desk staff immediately said, ”You only paid for that level, so you won't get a room change.” This way of communicating made me feel disrespected, especially since I hadn't even mentioned changing rooms.
Furthermore, coordinating the technical support was quite slow. We had to wait for a very long time, to the point where we had to call back and say we no longer needed assistance because it was taking too much time. Fortunately, the technician still came and managed to fix the AC, which was all we needed from the beginning.
I still highly rate Duyen Ha's facilities, the beach, and most of its services. However, the hotel should review its procedures and how it trains its front desk staff to handle unexpected situations with guests. A more attentive and supportive attitude would significantly improve the guest experience."