"Our family arrived at gone 23.00hrs because of hold-ups on the motorways. The gentleman at the reception desk could not have been more helpful even carrying our luggage to our rooms and making sure the heating was at a suitable level. The rooms themselves were clean and beautifully appointed. In the morning the owner and his wife welcomed us and could not be more welcoming. The location is ideally suited for Heathrow which is around a 15 mins drive. Certainly we will be using Rosemay Hotel again when we have to fly from Heathrow. Highly recommend!!"
"Very friendly couple even offered me a portion of their dinner. Comfortable room with big tv. The host went out of his way to ensure he met all my needs and also provided privacy I needed to compete my work on computer."
"The hotel was conveniently located near the airport, which was ideal as we had to leave very early the next morning. The property looked modern and relatively new, and the beds were especially comfortable after a long 13-hour flight. The bathroom was clean, and the room came with a kettle, coffee, and tea, which was a nice touch. The staff was friendly and helpful, especially when assisting us with transport arrangements to the airport. One staff member even called to help us check the taxi fare for our early morning journey. Overall, it was a pleasant and comfortable stay, and it set a great tone for the start of our holiday."
"Nice environment inside the university campus. Though not located in central London but there is bus direct to white city and easy access Heathrow airport. Get an Uber to Windsor castle is around 20GBP. It is nice to stay here if you would like visit spots on the west."
"One night stay at heathrow after a flight. Emailed hotel the night before to ask for a nice view as it was my brothers birthday treat and he loved watching the planes. Had already booked a runway view room but some are on lower floors so more restricted. On arrival at the hotel they had upgraded us to a suite which was a really lovely gesture however we had booked a twin and the suite was a double. We asked for the sofa bed to be made up. After 4 visits to reception and a 5 hour wait, housekeeping finally made up the sofa bed. By this point we were extremely tired as we'd had a really long day so it did damper our experience a little. The birthday cake and note in the suite were a lovely touch. With the upgrade, we were given access to the executive lounge which has a great view over the runway to watch the planes. Drinks available all day with alcohol in the evening and canapés. Unlike every other executive lounge ive been to, the canapés were served plated to your table which seemed a little strange and also made the service very slow as the lounge was full. Also meant there was a higher level of wastage as people didnt want some of the selection. Based on this visit, I wouldn't book a room for the lounge access. There are much better hotels at the airport with better lounges if that's what your looking for. Beds were extremely comfortable. Lovely bathroom. Again, great view of the runway. Aircon wouldn't go below 20 which was a little annoying with how warm London is at the moment. Great selection at breakfast. Friendly staff. Delicious food. I would stay here again but wouldn't worry about access to the executive lounge as that was disappointing."
Very Good
287 reviews
8.8/10
1 night
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8.8/10
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GGuest UserThe staff and service provided was top tier. Lee and Abhir were very friendly and supportive with any needs. The hotel is in a great location in walking distance to many places or easy to catch public transport. Amenities provided were great. Only think I'd add is some wooden spatulas as opposed to metal as the pan provided is non stick so pan was scratched up from the metal utensils provided. Again this is a very minor issue majority of the experience was so lovely and we would definitely stay here again.
GGuest UserLovely Hotel,, staff very welcoming and checked us in early. Room and bathroom very clean, toiletries provided which was a nice touch. Good location to tube station, plenty of food outlets/restaurants and close to Kensington. Would stay again.
GGuest UserGreat hôtel ( amazingly comfy beds)and great staffs JENNA at The reception is extremely smiley and lovely. We love the proximity of the malls transport places to eat . It was our 3rd or 4th time here and we will come back and stay here next visit
GGuest UserEverything was great, as always! It’s not my first time staying here, and I keep coming back for a reason. The room, bed, and pillows are super comfy, the staff are excellent and always do their best to accommodate requests when possible. Great breakfast and an overall lovely stay — highly recommend!
GGuest UserAmazing location, amazing service. It was my birthday and the room was decorated beautifully with complimentary drink and chocolate. Could not have asked for more. The only negative was the room was extremely hot which made is very uncomfortable to sleep. On the second night spoke to front desk and they advised to turn all air con/heating off and brought us a fan up so the second night slept like a baby in very comfortable beds. The pool area was beautiful but u fortunately we ran out of time but when we have another stay at the beautiful hotel we will certainly visit it.
GGuest UserThe Reception was very helpful for checking in . Arranged 2 rooms on the same floor and arranged an extra-bed for us . The bed is very comfortable . Location is very convenient .
GGuest UserA very pleasant stay. All the staff we encountered were very friendly and efficient. The setting of the hotel and its public areas were all very good. The brasserie restaurant and especially its breakfast was excellent. The room was clean and comfortable, the beds were large and comfortable (slightly firm) but the general decor of the room was a little tired and the lighting and sockets were poorly laid out. The bathroom was clean and well stocked but the fabric of the room was very tired.
GGuest UserGreat Location, Comfortable Stay – but Get Ready for Some Stairs! We stayed at Berjaya Eden Park London Hotel and loved its fantastic location, just steps away from Bayswater Station. It made getting around London incredibly easy – ideal for both first-timers and frequent visitors. The room size was decent, perfectly suited for two people. Comfortable and clean, it offered all the essentials for a pleasant stay. However, one thing to note – reaching the room involves navigating quite a few stairs. If you're traveling with heavy luggage, be prepared for a bit of a workout. There's charm in the old building’s layout, but accessibility might be a consideration for some guests. Overall, great value for the location, and a solid choice if you're okay with climbing a bit!
GGuest UserMy stay at the Britannia Hotel Ilford was good overall. The room was clean and comfortable, and the staff were friendly and helpful. The location was convenient, with easy access to transport and nearby shops. It’s a decent place for a short stay — nothing fancy, but it served the purpose well. Overall, an okay and good experience.
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