New Hotels in Dubai

"The hotel is clean, nice, and conveniently located near Deira City Centre. The metro station is within walking distance, and the hotel is also close to the airport, which makes it very convenient for travelers. The main problem I faced during my stay was that the air conditioning was not working properly, which made the room uncomfortable at times. Other than the AC issue, I had a good experience with the hotel and its location."

"Residing in this hotel at the end of October. The hotel only opened, all new, very clean and beautiful. The beach of its free, only paid (beach club), there are many and all worthy. The swimming pool on the roof was enjoyed, the atmosphere was pleasant. The rooms are spacious, beautiful, everything is, only for the euro sockets need an adapter. Staff in general and in general try, but there are also incompetent staff. When we were inhabited, we were told that we had no breakfast paid, long disputed and found out, and eventually managed to recover paid breakfast with fight. We were inhabited for a long time. Although the time was already more than 3:00. At first we were forgotten at all, taken our passports and dealt with other matters. After I reminded us about 20 minutes later, the room number was announced and asked to fill out a small questionnaire. At that point, a man came up and asked to change his room because he couldn't sleep because of the noise. He was dealt with for a long time because there were no free rooms. As a result, we waited for another 30 minutes again and here we are given another number .... And our number was given to this man. I understood it not immediately, but after all 5 nights, from 6 a.m. in the next room, the child shouted, there was a feeling that he was shouting in our room (in the room there was a door to the next room). I believe that it was not nice to us by the staff of the hotel in this way to get out of the situation."

"I had a wonderful stay at this hotel. The rooms were clean, spacious, and very comfortable. The staff were welcoming, courteous, and always ready to assist with a smile. The check-in and check-out process was smooth and efficient."

"I like the front desk staff, they are very friendly, funny, problem solving, down to earth. I like the middle eastern style food for breakfast, as tourists this is what we want to experience. The room service is average, I don't need daily cleaning, but I expect water and tea to be replenished daily... The bar, restaurant, cafe, shisha are all good, the service at the pool is also good, I like it and will come again next time"

"I had a wonderful stay and would like to recognize two outstanding team members for their exceptional service. GSA Kero provided a warm welcome, handled everything professionally, and made the check-in process smooth and pleasant. Their friendly attitude and genuine hospitality created a great first impression. I would also like to sincerely thank HK Naseer for maintaining the room to an excellent standard. The room was spotless, well-organized, and every detail reflected great care and dedication. Both Kero and Naseer are true assets to the hotel. Their commitment to guest satisfaction made my stay even more enjoyable. Thank you for the excellent service—I look forward to staying here again!"

"I needed a place to rest, and this hotel exceeded all expectations! The staff were incredibly attentive, making me feel welcome from the moment I arrived. Check-in was quick and smooth, which made the start of my stay effortless. The view from my room was absolutely breathtaking truly mind blowing. A special shoutout to Rubel, who went above and beyond to make sure I was comfortable. He was kind, helpful, and attentive to every little detail, making my stay even more enjoyable. I can’t recommend this hotel enough! Thank you!"

"Staying for 16 days with the family. First week was great bar the meals at dinner. Beach at Hilton was great, the rooms great, location good. We went half board so we had to eat in a pub type restaurant called speakeasy where people were smoking drinking and playing pool. We attended twice and then stopped. Muslim family and not happy to dine where people watching the football smoking an drinking whilst trying to eat. First time eating the food was bland and we ordered a chicken burger, it was raw so they made another burger but obviously not enjoyable. Second time the staff put our whole order on someone elses table then after a few minutes took it off their table an put it on ours. (God knows if it was touched or coughed on) We decided we were not going there again. Spoke to reception who said we can order room service to our room rather than eat at speakeasy. This was great for a few days but the menu never changed and got boring and eating where we slept was becoming un enjoyable. We then told housekeeping there was an odd smell in the bathroom so he cleaned the bathroom. Smell was still there all whilst having to eat our food in the room. We then complained and they came to fix the smell as it was getting worse. He came and sprayed something in the floor vent. At 2am a few days later we heard a bang and water grushing, it came from a boiler room so we called reception and they sent someone out, he turned the water off but hadnt said so, so in the morning both rooms had no water so we could not take showers and we missed breakfast as they came to fix the issue whilst we waited (no offer of room change either). Tried to go to the hilton beach as had for past 9 days and they said its now chargable, nobody informed us of this change and they said they only just found out but then this should have been stated on arrival that its not normality and can change any day instead just go and take a towel and go to the public beach on the sand as theres no beds! Pool bar not open so you have to order from the lifeguard who calls room service and waiting to get a drink of water in the heat, which is not sign posted so you would not know. You just think the pool bar is closed as its shutter down. So thankful for Shaban an his team who truly looked after us with food and we attended his restaurant on the 2 days it was allowed to open, apart from that the food was not good. Highly recommend Shaban so professional caring sympathetic and respectful to our needs. He needs a promotion and pay rise as he goes above and beyond for the care of visitors! On day of leaving we went to get a quick lunch at jones grocery and the lady said i have to check if you missed any meals to see if your eligible to eat! We said we have missed a few so its fine, had us waiting a while which became ridiculous and embarrassing so we just left. Met with guest relations and didnt get any sympathy or an apology for the inconveniences caused which led me to make this complaint. I totally understand the situation in Dubai with closures and staffing as i am a frequent visitor but i do not feel we were completely not respected not taken care of correctly and my children did not have a good time at the hotel. Unfortunately i feel as though i would not stay here again."

"As always i love this hotel.were always here like 3 times everymonth .location is very good. amenities yes and staff is so accomudating. receptionist man specially the afternoon person.the arabic woman as well. room is always the best .very clean and well arrange ...keep it up guys."