New Hotels in Hakone

"We had a wonderful stay at Kumo Inn. The traditional Japanese-style room was spacious, spotless and very comfortable. The private onsen was the highlight of our stay and made the experience truly special. The peaceful surroundings and beautiful nature made it the perfect place to relax. The communication before arrival was clear and check-in was easy. I stayed here with our 5 year old daughter and felt very welcome. Unfortunately, we couldn’t complete the Hakone Loop because the ropeway was suspended due to bad weather. That was of course beyond the accommodation’s control and it didn’t affect our enjoyment of the stay. If we return to Hakone, we would definitely stay at Kumo Inn again. Highly recommended for anyone looking for an authentic and relaxing Japanese experience."

"Just checked out from this hot spring hotel and couldn't wait to leave a glowing review! The most striking impression of my stay was how *new* everything felt. The hotel must have opened recently, as the overall decor is modern and minimalist, and everything is sparkling clean and well-maintained. It made for a very comfortable stay. ♨️ Must-Praise Highlight: The private hot spring bath in the room I originally booked this hotel specifically for the in-room hot spring, and it certainly didn't disappoint! The hot spring bath is tucked away in a corner of the room, beautifully designed, and genuine hot spring water flows directly from the tap. Being brand new, the stone of the tub and the surrounding area are impeccably maintained, completely free of any old stains or odors. For someone a bit of a clean freak like me, being able to confidently strip down and soak in a private space without worrying about the cleanliness of a public bath was a huge plus. I took a dip before bed and again after waking up in the morning, enjoying the view outside the window – all my fatigue just melted away. Beyond the hot spring, the room's other amenities were also fully equipped, showing the hotel's attention to detail. I also have to commend the service team here. The front desk staff spoke both Chinese and English, so communication was absolutely seamless. They were friendly, professional, and went above and beyond to help with travel recommendations. Overall, if you're looking for a clean, stylish, and relaxing getaway where you can enjoy private hot spring moments, this place is definitely the perfect choice. I'll certainly be back if I get the chance!"

"The best place in Hakone. Everything is close by. There was an issue with the free shuttle upon check-in, but this is due to the fact that you can't contact the hotel directly, only through Trip.com support. We made the most of it upon check-out. In the room we were assigned, we discovered in the evening that there was no hot water. The next day, we were moved to another room. The onsen are wonderful – there are communal ones, which we went in the evening and were alone in, and there are private ones – they are small and more like jacuzzis. We liked the communal ones better. They provide yukatas and a basket – very convenient for the baths. The Japanese-style breakfasts are unusual. Alcoholic and non-alcoholic drinks are available almost all day, and coffee machines are located on all floors and are available at any time. There is a grocery store nearby. There are many good restaurants near the station."

"This hotel is brand new and offers fantastic amenities like a fully equipped kitchen, a very clean washer and dryer, and even a dishwasher! The best part is the in-room hot spring bath. Every evening, I looked forward to soaking in the 'natural hot spring components (Yunohana)'. It was incredibly relaxing! I learned that this type of spring water is excellent for relieving fatigue, joint pain, and is even good for your skin. Since I stayed for 5 days, the only minor inconvenience was the lack of an outdoor recycling area, so I had to contact customer service online for trash pickup. Aside from that, everything else was perfect!"

"Very good, very comfortable"

"The moment you step in, you're greeted by a rich woody scent. It's a newly completed property, and what I loved most was the private onsen, offering an exclusive space to relax. I'll definitely stay here again next time I visit Hakone!"

"Good facilities with hot springs"

"The staff were incredibly kind and helpful when we needed to go to the 4th floor or when I got confused about the stairs. My husband mentioned that he got soaked when he went out for a cigarette in the rain, so he wished the roof eaves were a bit longer to provide more shelter. Thank you for everything! We'll definitely be back."

"Must complete pre-check in procedures the day before to get the door code to avoid delay in checking in. Overall very nice stay with real onsen filled with sulphur smel !"