Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
11360173****Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!
Hotel near Kowakidani/Miyanoshita, Hakone 1.1% of visitors choose this area
Price per night from:NZD 615
9.5/10
Amazing
__WeChat37906****The hotel's location is super convenient, right near Gora Station, and parking was a breeze. The Kaiseki dinner really exceeded our expectations – it was delicious! The room and balcony were both quite spacious, making for a very comfortable stay.
Hotel near Gora/Sengokuhara, Hakone 9% of visitors choose this area
Price per night from:NZD 807
9.5/10
Amazing
CCerellaWhen checking in, the hotel will explain the tourist route of Hakone. It's a no-brainer to check in and just follow the map provided by the hotel.
The service exceeded my expectations. I felt like a princess returning home during my stay. I thought this was the standard Japanese service. But later I stayed in other hotels and found that the service of Gora Kadan is far better than other hotels of the same price.
The room is a bit old and the shower is also very old, but it is cleaned quite well.
Hotel near Kowakidani/Miyanoshita, Hakone 1.1% of visitors choose this area
Price per night from:NZD 876
9.4/10
Amazing
MMarioaidahaiThis hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.
Hotel near Lake Ashi, Hakone 24.7% of visitors choose this area
Price per night from:NZD 606
9.3/10
Great
GGuest UserYama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good)
The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned.
The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed.
Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage.
Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
Hotel near Hakone Yumoto, Hakone 65.2% of visitors choose this area
Price per night from:NZD 563
9.2/10
Great
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
Hotel near Kowakidani/Miyanoshita, Hakone 1.1% of visitors choose this area
Price per night from:NZD 436
9.2/10
Great
RRobbie Harris 120Free shuttle bus from hakone yumoto station to hotel which is very convinient, staff so friendly and explain everything, private bath for 3.300 yen and public bath free, room big and clean very japanese style, dinner is kaiseki type and has a very tasty quality beef steak in it which is the main highlight, dinner service is 10/10, breakfast also very good, so many variety and experience
Hotel near Hakone Yumoto, Hakone 65.2% of visitors choose this area
Price per night from:NZD 373
9.2/10
Great
MMahdiMNPure perfection in the hills of Hakone
⭐⭐⭐⭐⭐
Indigo Hotel Hakone is simply a beautiful hotel. From the moment you arrive, the design, ambiance, and attention to detail impress; modern elegance that blends seamlessly with nature.
Everything is spotless. The cleanliness throughout the property is impeccable, but the real standout is the bed. I mean it is ultra comfortable. I slept better here than I have in months. The perfect firmness, quality linens, just heaven.
And the food? Uber delicious. Breakfast and dinner alike were stunning — beautifully presented, full of local flavor, and every bite memorable.
The staff are more than helpful! They were warm, attentive, and genuinely caring. They went out of their way to assist with everything from onsen etiquette to transport advice.
To top it off, the surrounding is peaceful and serene. Tucked away in the mountains with forest views and fresh air, the perfect escape from Tokyo or Kyoto.
Highly recommend. Worth every penny.
Hotel near Gora/Sengokuhara, Hakone 9% of visitors choose this area
Price per night from:NZD 391
9.0/10
Great
PPaul McLennanHi everyone,
It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good.
To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help.
One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station.
On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets.
On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online.
On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay.
Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises.
Big thank you for the trip.com to solve the problem.
Hotel near Gora/Sengokuhara, Hakone 9% of visitors choose this area
Price per night from:NZD 202
8.5/10
Very Good
GGuest UserTake the Shinkansen from Osaka to Odawara, then transfer to the tram to Hakone Yumoto, and then take a bus to Gora. Two people dragged their suitcases and walked uphill for 15 minutes. They were exhausted. When they arrived at the hotel, they found that they could wait for the train in Gora, and it only took 5 minutes to walk. The hotel facilities are not new, and there are not many guests, mostly Japanese tourists. The hot spring is relatively small, and the water temperature is very high. You have to come out to breathe after soaking for a while. I experienced the private bath and open-air hot spring, and there were a lot of mosquitoes. The food is OK, worthy of the price.