Read genuine traveler ratings & reviews to find your perfect stay.
9.4/10
Amazing
KKennyLExcellent hotel with immaculate service and quality. The rooms are luxurious and spacious with stunning view of the ocean. We went during December and the hotel was decorated with Christmas trees and lights, very festive vibe!
GGuest UserNeither trip.com nor the hotel informed us beforehand that there would not be cleaning included for the duration of our stay. We had to put our used towels, bathrobes and rubbish bins outside the room for them to change. It would have cost JPY 5000 for each cleaning. Should this be labelled an airbnb instead?
Also, trip.com did not indicate that additional charges had to be paid again for a child until after booking (the selected room for 3 was already more expensive than the room for 2).
Requests to trip.com customer service staff were abysmal and could not address the enquiry.
Service was decent and most were friendly to the child. Breakfast was also decent although it was 2x japanese and 1x western (no choice).
The view from the restaurant was amazing! Blue seas and floor to ceiling glass windows.
Onsen and sauna were also serviceable.
Good proximity to onna beach and aquarium compared to naha.
Good overall except for the hidden charges (and no cleaning!) which spoilt the overall experience. Not sure if we would stay again, and we definitely won't be using trip.com in future.
MM231507****I have no idea why this hotel is so popular. I stayed during the off-season and paid 2,000, which is double the price of the Intercontinental next door. They gave me a room right by the basement parking entrance, and cars kept coming out, making it incredibly noisy! After complaining to Trip.com, I was moved to the 10th floor. Even though it was typhoon season and the occupancy rate wasn't high, they still gave me a terrible room. If it were peak season and first-come, first-served, and I got a bad room, I might not mind so much. The front desk staff had a stern face and was cracking their knuckles right in front of us, making loud popping sounds with their fists – like they wanted to pick a fight! The small room had three beds crammed in, making it very cramped. We were two adults and a 6-year-old child, and we booked a double room. I don't know why they gave us a triple-bedded room without discussing it. The hotel doesn't even separate pedestrians from vehicles. Although the sea view from the 10th floor was decent after we moved, there were parking spaces directly below, so it's definitely not worth the price… The hotel's lawn and public areas were messy, and the pool was just mediocre. The lobby, however, was quite grand, and breakfast was acceptable! The old church wasn't particularly photogenic either. If you have a car, there's absolutely no need to stay here; there are far better options. The beach isn't as good as other 5-star hotels either! There are plenty of dining options nearby, which might be why it's popular, possibly due to direct bus access. On checkout day, I saw many tourists with luggage waiting for transport at the main entrance. If it's more expensive than other 5-star hotels, there's no reason to choose it. I stayed at three hotels, and this was the worst…
__WeChat28936****I used to stay near Cape Manza whenever I visited Okinawa, but this time I wanted to try a different beach, so I booked the Moon Beach Hotel. Although the hotel is a bit old, it's very well-maintained and quite nice. The room was surprisingly spacious. I didn't book a sea-view room, but if you have the option, definitely go for it – it's absolutely worth it!
For breakfast, there are two choices: a Japanese set meal or a more standard Western-style buffet. The room key is quite unique; it's shaped like a seahorse. On the ground floor, there's a shop selling beachwear, which is a good option if you haven't brought any.
Eating out near the hotel is very convenient, with plenty of options. There are also many diving schools and car rental places nearby. Some diving schools even offer Chinese-speaking services, so it's worth checking out if you're interested.
I'll definitely be back next year! 🤩🥳
JJC0613This is an amazing resort with great view and service. I love the jacuzzi and the bed so much. However the breakfast is below average for four stars hotel. You can reach the diving area within 15-20mins and very close to Cape Manzamo.
Anyway, I must be come back next time when travel again in Okinawa.
BBanlimamaI was initially very pleased with the hotel's location. The pool and beach facilities were excellent, and there were also two breakfast options. However, the only truly unpleasant experience occurred during check-in. The young male staff member at the front desk was incredibly unprofessional. The check-in process took a full 45 minutes, and I was almost on the verge of heatstroke from standing there so long! After finally checking in, I wanted to quickly freshen up with a shower, but then waited another 30 minutes in the room for my luggage. I eventually went back to the front desk to inquire about my bags, only to find them unceremoniously dumped in a corner, completely unattended. It was only after I made a forceful complaint in English that a staff member hurriedly delivered the luggage to my room. Because I formally submitted a complaint, a staff member later proactively contacted me and offered water park coupons, which showed they were taking the matter seriously. Given we were a family with elderly parents and young children, traveling during the peak summer heat, I appreciated their effort to rectify the situation, as I really didn't want any more hassle. Aside from that, the remainder of our stay was quite pleasant. Although the room facilities were noticeably dated, they were acceptable.
JJessie_1208The room was better than I'd expected. Although the decor was a bit dated, it was clean, tidy, and quite spacious. The bed was also large enough, so sleeping with our child didn't feel cramped at all.
The weather wasn't great during our stay, which meant the sea wasn't very inviting, and we didn't get to use the children's play facilities on the beach. Both the outdoor and indoor pools had children's slides; they were decent but not huge, offering all the essentials.
Before checking out, I informed the front desk that I needed to go to the airport, and they kindly arranged a shuttle bus for me. It took less than an hour and a half to reach the airport, and we didn't even have to walk to an outside bus stop. The shuttle was very prompt.
We booked the hotel very last minute, and it was during the peak summer season (even with a typhoon, other hotels were incredibly expensive at that time!). For a price of just over 2000, including breakfast for two adults and one child, I still think it offered good value for money.
As for dining, the breakfast spread was enormous; you could find almost anything you'd want. Their buffet dinner also offered excellent value. We tried the Japanese restaurant, and with the 10% discount voucher from the hotel, it was only just over 100 per person. You could even make your own sashimi bowls, and the food tasted great.
Finally, there were quite a few things that incurred extra charges, which slightly detracted from the overall holiday feel.
Tthat DamianExcellent location and service, the location is superb, being close to not only beaches, but also in-between Yomitan and Onna (and OIST university, if you'd like to visit your friends). There's also a combini right next doors(!. Cape Maeda, Zakimi Castle is also all at cycleable distance!
TTezpezMy boyfriend and I recently stayed at the Ocean Resort PMC. The location is convenient if you have diving plans, with the diving drop-off point right next to the hotel. There's also a surf and diving shop and school below where you can ask about lessons and equipment. Although we had already booked our diving elsewhere, it was just an 8-minute drive away, and they even drove us back to the hotel, which was a bit amusing.
Overall, the stay was fair, but there are a few things to note. After 11 AM, the elevator is not available, and the parking lot is about a 10-minute walk from the hotel. However, there's a 24/7 convenience store just across the street, which is very handy. The ground floor has a washing machine that all guests can use. After 11 PM, you have to use the stairs, which can be a bit scary as there's no light. The hotel has a kitchen, but it lacks basic utensils.
For the price, I felt like I could have picked somewhere better, but the location and amenities were decent enough for our needs.
GGuest UserThe room looked clean, but when I walked to the tatami place to see, it was actually full of hair and a lot of sand dust, and then carefully checked the entire room floor, I can only say that there is a lot of dust, a lot of sand and a lot of hair! I can't believe it..... Later, I wiped the floor all over, and the pillow shook the dust before I had a way to rest and would not choose to stay again.
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