Spa Hotels in Melbourne

The hotel is a bit old, but its location is a big plus – super convenient for shopping! The bed was comfy and soft, and the in-room facilities were well-equipped. No one offered to help with luggage, and the hotel has two entrances, but the staff didn't tell me which one was easier for catching a ride. When I came back by taxi, they didn't open the door for me, but when my friends dropped me off, they were very enthusiastic, opened the car door, and greeted us!

We arrived late at night, and the front desk clerk's service was a bit passive-aggressive. I've stayed at so many hotels, but I've never seen someone so clearly wanting to shirk their duties but hesitant to do so. The other staff members the next day were great, though. The room was quite small, and the hotel's infrastructure wasn't up to par. The showerhead was initially aimed at us, not the wall, and some basic disposable toiletries were missing without any communication or alternative options. I can understand not providing complimentary disposable items for environmental reasons, but without any eco-friendly signage or communication, and no option to purchase them, it leaves long-distance travelers completely unprepared. I don't think this is the standard for a somewhat decent hotel. The weird attitude from the front desk just made the overall experience even stranger. It's an experience that would make me discourage friends from staying here.

The Novotel and Holiday Inn share a lobby, and it's less than a 10-minute walk to the terminal. Check-in was quick, and the room was quite spacious, even coming with a coffee machine. For a coffee lover like me, that's a huge plus, especially since many 5-star hotels in China don't offer them in rooms, though I didn't end up using it since breakfast was included. You can even watch planes take off and land from the room. In contrast, the breakfast was pretty standard with limited options. However, for anyone used to a Western-style breakfast of bread, coffee, juice, eggs, and sausage, it's perfectly adequate.

The hotel is located on a small street, yet it's incredibly convenient for getting around, close to everything, but far enough from the hustle and bustle to offer a unique sense of tranquility. Most of the staff and management are of Indian descent, and they seemed to lack enthusiasm, although there were some Chinese staff members we didn't interact with much. The breakfast was quite disappointing, especially compared to the much richer options we're used to in China – there was hardly anything to eat here. A heads-up: the entrance is on the ground floor (G), but check-in is on the first floor (which we'd consider the second floor in our country, haha).

good place to stay, nice location.friends staff, and it is very quiet.

We recently stayed at Novotel Melbourne on Little Collins, and overall had a comfortable and convenient experience. The biggest highlight is definitely the excellent location in the heart of Melbourne CBD. It’s very easy to get around, with plenty of shopping, dining, and attractions within walking distance. We arrived earlier than check-in time, and the staff kindly allowed us to store our luggage, which made things much easier. We were also offered a discounted breakfast option during check-in, which was a nice touch. The gym facilities were well-maintained, and we enjoyed using them during our stay. The room was a bit more compact compared to other hotels we stayed at during this trip, but still clean and functional. Although we had requested a higher floor, we were assigned a lower-level room, which currently faces some construction. One thing to note is that the lift system can be slightly inconvenient, as the reception is on Level 3 and requires a transfer between lifts. There were also a few instances where the lift didn’t respond as expected. Additionally, there isn’t a self-service laundry facility available. Overall, despite a few minor inconveniences, we enjoyed our stay—especially because of the prime location and helpful service.

Location is much good and convenient . Check out is easy

I think the front desk service is very good, the public areas and rooms look clean, parking is convenient, and the price is not expensive. The overall feeling of staying for two nights is quite comfortable, which is quite good.

Location: The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable. Cleanliness: This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible. Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief. Service: The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously. Facilities: Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family. Room: The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep. Overall: While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.

The staff were brilliant. Everything I asked they accommodated me even allowing late check out for free allowing me to enjoy their pool spa & sauna facilities. Misplaced my room card late at night & was replaced without charge or question asked with smile . Highly recommend