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This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.

The hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip. Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.

I chose this hotel for its location, and I'm so glad I did. My flight was delayed, and I didn't land until midnight. I quickly grabbed my luggage and bought a ticket, just making it onto the last SkyBus at 1 AM. It was incredibly convenient to walk straight to the hotel from Southern Cross Station. There's also a great Hong Kong-style cafe nearby, and the pick-up point for my day tour was conveniently located close by.

Pros: 1️⃣ Great location: Very close to Southern Cross Station, and there's a bus stop right downstairs with direct routes to Carlton Gardens, Bourke Street, etc. It's also convenient for Vline and Skybus, and Queen Victoria Market is within walking distance. 2️⃣ Modern environment: It's a very new hotel, and the overall view is quite nice. The breakfast view even gives off a bit of a Central Park vibe. There's a water station offering still and sparkling water. 3️⃣ Breakfast: It was decent, acceptable. Cons: 1️⃣ Breakfast: I stayed for 6 days, and the breakfast selection was exactly the same every single day – no variety at all. It could definitely be richer, and perhaps offer some noodles or other options. The hotel also offers dinner, which tastes good but has limited choices. 2️⃣ Room: A bit small. Like other Australian hotels, it doesn't provide toiletries or slippers. 3️⃣ Service: It was okay. Sometimes they'd forget to restock supplies.

This hotel is located in the landmark Sky One apartment building in Box Hill, offering an excellent location. Downstairs, you'll find the Box Hill shopping center, which is an integrated complex with a supermarket, restaurants, cafes, a train station, and a bus hub – super convenient! The room was spacious, bright, clean, and tidy, with a full set of kitchenware, tableware, a refrigerator, microwave, dishwasher, and washing machine… absolutely everything you need. The bedding was also very comfortable. The staff at the front desk were very friendly and provided great service.

It would have been good except for the large western facing windows left without blinds down and an electrical setup that turns the air conditioning off when no one is in the room. So we arrived to stifling heat, and an air conditioner that doesn't really cool the bedrooms, and no fans or windows in the main bedroom. Most other things were good, but having a comfortable room is fundamental and the apartment just isn't set up for that. We enjoyed the location and the pool. We can't really speak to service levels cos we didn't ask for, expect or get any. It was a bit frustrating that the hotel only had a booking for 4 adults when we made a booking for 2A+3C on trip.com but who knows who was responsible for that.

I recently stayed at Citadines on Bourke Melbourne for 8 nights and overall had a good experience, which I would rate around 4 out of 5 stars. The location is excellent and the hotel offers good value for a stay in Melbourne’s CBD. The room was comfortable and well-equipped, and I appreciated that housekeeping was provided every two days rather than daily, which I was perfectly happy with. However, there were a few areas where the experience could be improved. Housekeeping was somewhat inconsistent during my stay. On several occasions, floor towels were not replaced, some areas of the room appeared to be missed during cleaning, pillow covers were not changed when expected, and not all toiletries were refilled. It was frustrating to discover there was no soap or shampoo while already in the shower, requiring a call to reception and a wait for replenishment. The shower itself could also be improved, as the hot water temperature fluctuated quite noticeably between hot and cold, making it difficult to maintain a comfortable shower. There were also a couple of minor inconveniences upon arrival. The parking, while available, costs approximately AUD $45 per day and the process of locating and accessing it was somewhat confusing on the first day. Additionally, there was no HDMI cable in the room, which meant I had to request one from reception. Housekeeping also occasionally forgot to clear the trash, which added to the inconsistency of the service. The kitchenette could also be better equipped. I found the dustbin to be quite small for an extended stay, the knives were not very sharp, and there was no chopping board provided, which made preparing meals less convenient. On a positive note, after our 8-night stay, the hotel was able to provide us with a complimentary one-hour late checkout, which was appreciated and helped end the stay on a better note. Despite these issues, the staff were generally helpful when assistance was needed, and the overall stay was pleasant. With a little more attention to housekeeping consistency, maintenance, and guest amenities, this hotel could easily provide an even better experience. Overall, I would still consider staying here again due to the great location and comfortable accommodation.

Good room at a good price. Close to many shops. Also close to public transport. Good service from help desk. Would stay here again

This was my 9th visit to Naarm in the course of over twenty years. Came from Singapore for a Pierce the Veil gig, tattoos, and to skateboard. I was stoked to see that Lyf is now on Elizabeth St. It’s another great area! So close to Queen Vic too! Having read the other reviews before my stay, I can say those reviews did not do the place justice at all. So here’s my take! - Someone mentioned that the room was small. It is not! I have been to many hotels/hostels abroad and this room was huge for its standard/star rating, and price. The bathroom is fairly big too. Whoever thinks this hotel has small rooms, have got to have their eyes checked. - Another review said rooms were not clean. And that the fridge was dirty. I found it good. Sheets and pillows were clean. Towels and bathroom mat was good too. Carpeting was alright. Bathroom sink, mirror and shower did not have marks, or mold. Glasses was clean. Wardrobe too. Fridge was pretty spotless! Could put my dips, cheeses and olives there. Perhaps my only “complaint” was that the AC unit was a bit dusty. And it took me awhile to figure out how to lower it to 18 degrees. - Someone say that there was not enough space to put toiletries in the bathroom. I am not sure if this person has an entire suitcase of toiletries but that was ample space at the sink, and even more space in the shower. You could line ten face wash in there if you wanted to. In addition, the shampoo, shower gel and conditioner smelled good too. And they provided separate ones instead of a 3-in-1. - Someone mentioned that the hotel did not have a kettle or cups in their rooms. And that water (hot or cold) needed to be collected from Level 1. I came prepared and brought a cup and spoon for my instant soups. It was not inconvenient at all, and the lounge area was nice! - One of the reviews mentioned that there were some flies at the sink area of the lounge. I blame this on lazy guests who expected others to clean up after them. Other than the sink, the lounge area was great with ample cutlery, and homeware provided. Size of the area was pretty decent too! - Security. I absolutely love the security of the hotel, that requires a guest to tap their card, even before they enter the building. They also have a card system that works on an app on your phone. Very cool! - Lyf staff were absolutely lovely! - Someone mentioned that they didn’t like how there was no daily housekeeping. As a guest with minimal litter and requiring minimal to no cleaning, I found this absolutely fine. In fact, I was prepared not to have housekeeping at all; I was fine make my own bed, and empty my own trash, if it got too much. So I was surprised to find that my room had been cleaned on the morning of my 6th night there. They even placed my plushie back nicely on the bed. How lovely! To reciprocate, I left the room almost spotless when I checked out. Even folded the loo roll into a triangle. - A review mentioned that the hotel was noisy and that their room didn’t have a good view, as there was construction going on. Having asked for a quiet room, I received one away from the lift. I heard absolutely no construction work going on at all throughout my 7-night stay. The view of my room overlooked the courtyard of the hotel. It was non-claustrophobic and there was ample sunlight, should you wish to draw the curtains. Windows were high and wide. Clearly not small and dark the way others have described. - A couple of reviews mentioned that the rooms were dark and gloomy. Because of them, I was anticipating a very dimmed and dark room, so was pleasantly surprised to find out that I could see! Conclusion: As someone who used to recce hotels for performing artists as part of tour management/logistics, Lyf at Elizabeth St ticks all the boxes of a great stay – accommodating with good facilities, cleanliness, and fun and happy staff. Was such a great stay and my only regret was not doing a two-week trip this time round. Will definitely be back!

I’ve stayed at numerous at the Punt Hill apartments over the past decade, though it had been a while since I last stayed in one. Our one bedroom apartment was spacious, however the hotel is quite run down now. Walls in the bathroom weren’t very clean, neither were mugs and cutlery (I always make a habit of cleaning things before I use them!). I ended up staying mostly in the hotel as I was sick with the flu so I noticed the wifi was very glitchy and intermittent too so it made streaming shows quite difficult to watch that I ended up just using my phone. The beds were comfortable though! The location is actually fantastic too, right in the heart of China town and easily walkable to places.