Find 5-Star Hotels in Melbourne

Great location with easy access to transportation. The tram and bus stops are only about 100 meters away. The room is tidy and the bed is soft. Hot water comes out instantly and the facilities are complete. The room is spacious and clean, and the service is warm and attentive. I will definitely stay here again!

The overall experience at this hotel was outstanding. The rooms are spacious, never feeling cramped, which is especially great for families or guests on an extended stay. The in-room amenities are comprehensive, with practical kitchen facilities and a washer/dryer that perfectly meet all your living needs while traveling. The hotel's location is both safe and quiet, ensuring a good night's sleep. The front desk staff were friendly and welcoming, always smiling when assisting with check-in or answering questions, which made us feel very comfortable. The clean and tidy sanitation, along with the modern and stylish decor, also added significantly to the stay. Whether for business travel or a leisure vacation, this place truly offers a comfortable and convenient 'home away from home'.

The surroundings are excellent, and the location is convenient. The room was spacious and cleaned promptly. Room service was also very efficient; anything I needed was delivered quickly with just a phone call. I accidentally scraped my leg, and when I asked room service for some disinfectant, the hotel's medical staff came to my room to disinfect and bandage it, even thoughtfully asking how I got the scrape. The breakfast was exquisite, and the flat white truly is my favorite – I had it seven mornings in a row! The restaurant manager and staff were very warm and friendly, and their attire was elegant and neat. I'll definitely stay here again next time.

This hotel is elegantly designed with a touch of classic charm. It's centrally located with great transport links, and all the main attractions (State Library, Royal Arcade, Hosier Lane, Queen Victoria Market, Yarra River, train station, etc.) are within walking distance. Public transport to other sights is also right on your doorstep. There are tons of dining options nearby. The hotel's breakfast offers a wide variety and is delicious, and the staff are very welcoming.

This is an older five-star hotel with decent service. Its location is similar to Tsim Sha Tsui East in Hong Kong – quiet, with many famous shops, bars, and Western restaurants nearby. However, you'll notice a lot of tourists around when you step outside. The breakfast is pretty good and acceptable, offering standard fare like bread, eggs, coffee, cheese, ham, and fruit – all the daily essentials. The main drawback is that the hotel is too close to the two adjacent buildings. There are very few rooms with a view; most rooms get little to no sunlight throughout the day and require the curtains to be drawn almost constantly. The bathroom is particularly bad. The shower screen only covers half the area, so water inevitably splashes all over the floor, making it a mess. This means you often have to use bath towels to dry the floor, leading to constantly wet carpets and very dirty towels in the long run.

Very good, the bed is quite large. Plus, there's free bottled water, and water in Australia can be quite expensive if it's not on special! There's milk in the fridge. Breakfast includes noodles, which were pretty good and suited Chinese tastes. The pickup point for the day tour we booked was also quite close to Le Méridien, about a five-minute walk. You can walk to the library, town hall, etc. The location is quite convenient.

Great location for the theatre. We could see the Michael Jackson show sign from our room. Car park is off site and horrible to try and get a park in but only 5min walk from the hotel and $25/ day. Close to parliament station. China town and easily accessible to all city areas. Check-in and check-out were easy, staff were polite, and the happy hour was a nice touch. The room itself was compact but quiet, even being right by the lift. The bathroom, however, was tiny. No way two people could fit at once. The fan didn’t work so the mirror fogged completely, and the shower glass wasn’t long enough, leaving the floor soaked after every use. The bottom of the door showed water damage. Blinds let in light around the edges, and while the air conditioner was noisy, it didn’t really bother us. The luggage space wasn’t big enough to hold a hard case flat without tipping, which was a bit annoying but manageable. Breakfast was unfortunately the biggest low point. Service felt disorganised and slow. We waited almost 20 minutes for the rabke we were sat at to be cleared. The continental breakfast was uninspiring and pastries didn’t seem fresh. We paid an additional $5 per person for menu items since continental breakfast was included in our booking, but if I had paid the full $30–$35 separately, I would’ve been disappointed. Bacon was American-style (crispy), and they did do well offering coffee and tea promptly on arrival. However, the juice service was confusing. No glasses, limited plates, and unclear service flow. Amenities were almost non-existent. The “gym” was about the size of the bathroom with no treadmill or bike, and the rooftop could be much more inviting if it had a covered area or bar. Overall, the location saves it. Ok for a short city stay if you’re here for convenience, but not somewhere I’d choose for comfort or amenities. Unfortunately wouldn’t stay again and not great value for money in my opinion.

I was very disappointed with my experience at Pullman Melbourne, particularly with the housekeeping service and the way an unauthorised charge was handled. Although the hotel staff were generally friendly and pleasant, I was extremely concerned to discover that my credit card had been charged an additional amount without any prior notice or explanation at checkout. The hotel claimed that my sister had ordered a drink at 6:38 am. We strongly disputed this, as both of us were still asleep in the room at that time. I asked the hotel to check the CCTV footage and the electronic swipe-card records to verify whether our room door had actually been opened before 9:00 am. Given that the room uses an electronic key-card system, it should have been relatively straightforward for the hotel to establish whether anyone had entered or left the room. More importantly, this raises serious questions about the hotel’s billing and security procedures. Can someone simply provide a room number and order food or drinks without the hotel verifying the guest’s name or identity? If so, this is a significant weakness in the hotel’s procedures. Guests should not be held responsible for charges that they did not authorise, especially when the hotel has electronic records that could potentially verify what happened. I was particularly disappointed that the matter was not handled with greater care and transparency. An unexpected charge to a guest’s credit card should never be taken lightly. For a hotel of the Pullman standard, I expected much better attention to detail, billing accuracy and guest security. I hope management takes this incident seriously and reviews its procedures so that other guests do not experience the same issue.

We had a fantastic stay at the Melbourne Marriott Hotel Docklands. Everything about our experience was wonderful. The highlight for us was definitely the pool. The water temperature was perfect—not too hot and not too cold—and our kids absolutely loved it. In fact, they didn’t want to get out! The view from the pool area was also amazing and made the experience even more special. Breakfast was great with plenty of options, and the staff were incredibly friendly and accommodating throughout our stay. They made us feel very welcome and well looked after. We will definitely stay here again in the future and have already recommended the hotel to our family and friends. A truly enjoyable stay!

For my 21-day trip to Australia, I stayed in 11 hotels across Sydney, Melbourne, and Adelaide. Here's my ranking of the best to worst experiences (with value for money considered): 1. Capella Sydney (low value for money) 2. Park Hyatt Melbourne (high value for money) 3. InterContinental Melbourne The Rialto (medium value for money) 4. Crown Towers Melbourne (high value for money) 5. Le Méridien Melbourne (medium value for money) 6. Hilton Adelaide (medium value for money) 7. The Langham Melbourne (low value for money) 8. Citadines on Bourke Melbourne (best value for money) 9. Meriton Suites Waterloo, Sydney (high value for money) 10. Best Western Plus Travel Inn Hotel Melbourne (low value for money) 11. The Hotel Windsor Melbourne (worst value for money) Now, let's talk about the InterContinental Melbourne The Rialto. Like The Windsor, it's a heritage hotel, and its beauty is undeniable. It truly looks like a 19th-century Neo-Gothic Venetian castle! Located in the heart of Collins Street, it's one of InterContinental's most luxurious heritage hotels worldwide. When you stay here, you can't help but spend time exploring, as both the exterior and interior decor are magnificent, and the room facilities are top-notch. It's definitely worth a stay.