Find 5-Star Hotels in Melbourne

This hotel is elegantly designed with a touch of classic charm. It's centrally located with great transport links, and all the main attractions (State Library, Royal Arcade, Hosier Lane, Queen Victoria Market, Yarra River, train station, etc.) are within walking distance. Public transport to other sights is also right on your doorstep. There are tons of dining options nearby. The hotel's breakfast offers a wide variety and is delicious, and the staff are very welcoming.

I stayed at the Park Hyatt Melbourne for three nights and had an absolutely perfect luxury experience. The hotel's location is excellent, within walking distance to many shopping areas and attractions, making getting around incredibly convenient. The front desk staff were professional and friendly, handling check-in quickly and even thoughtfully recommending city tour routes. The room design was minimalist yet high-end, with large floor-to-ceiling windows offering panoramic views of Melbourne. The room had superb natural light, the bedding was soft and comfortable, the bathroom was spacious, and premium toiletries were well-stocked. The hotel breakfast offered a rich variety of fresh and delicious options. The fitness area was well-equipped, allowing me to maintain my workout routine even while traveling. Overall, the atmosphere was quiet and elegant, and the service was meticulous. It's perfectly suited for both couples on vacation and business travelers. It's my top choice for staying in Melbourne; the experience was simply impeccable.

This was a trip with my wife in Melbourne for a few days before we head off to Tassie. We stayed at the loft room (note the loft bedrooms are located on lower floors, ours was on 2nd floor). On the arrival day, while we were off loading our luggages from our car (there were a few bags as we had just gone to a vineyard and had purchased 4 bottles), the 2 guards at the back door entrance, whom have clearly saw us, but didn’t assist with the luggage, nor inform the front desk to assist us. We ended up carrying the multiple luggages (along with the 4 wine bottles) while the guards watched.  On the second day, the guards were friendly - they assisted with doors and greeted us. On cleanliness, after first night, our toothpaste was empty but cleaning staff did not replace with a new set, but overall room was clean to basic standard.  However, our room had a bit of odd well on second night (first night was fine) not sure what the issue was but it did smell like kitchen cooking smell (we didn’t cook there). Breakfast was of good value and the staff working there were friendly and very responsive, I would probably say that the best experience was our breakfast thought out our stay there.

Had a comfortable stay for 3 nights. Hotel about 15-20mins walk from city centre and can pop onto tram in free tram zone. Toilet bowl had a smelly drainage smell which holds presence in the air everytime you flush, was pretty unpleasant.

If you’re looking for a stylish, central place to stay in Melbourne, Quay West Suites delivers in all the important areas. 📍 Prime Location Quay West’s address on Flinders Lane puts you right in the heart of everything. A few steps takes you to the iconic Yarra River, Federation Square, and Melbourne’s best shopping and café districts. Whether you’re in town for business, arts, or dining, having public transport, laneways, and nightlife within easy walking distance is a huge convenience. ✨ Impeccable Cleanliness From the moment you enter the foyer, the high standard of cleanliness across public areas and suites is clear. Plush carpets, sparkling bathrooms, and neatly made beds—everything felt fresh and immaculate throughout my stay. Housekeeping did a flawless job refreshing the room each day without ever interrupting my schedule. 👨💼 Friendly, Attentive Service Customer service here is both professional and warm. Front desk staff greeted me by name and were quick to offer directions, recommend hidden-gem eateries, and help with luggage. Room service was punctual, meals were presented beautifully, and every staff interaction made me feel genuinely welcome—not just another guest. 🧭 Thoughtful Facilities It’s the little things at Quay West that stand out: • A well-equipped kitchenette in each suite––perfect for a relaxing breakfast or a quick late-night snack. • In-room laundry facilities saved me from hunting down laundromats mid-trip. • The comfortable lounge and communal spaces offer a quiet place to work or unwind. • Gym and heated indoor pool, both kept spotless and perfect for a post-city exploration cooldown.

The hotel is located on a small street, yet it's incredibly convenient for getting around, close to everything, but far enough from the hustle and bustle to offer a unique sense of tranquility. Most of the staff and management are of Indian descent, and they seemed to lack enthusiasm, although there were some Chinese staff members we didn't interact with much. The breakfast was quite disappointing, especially compared to the much richer options we're used to in China – there was hardly anything to eat here. A heads-up: the entrance is on the ground floor (G), but check-in is on the first floor (which we'd consider the second floor in our country, haha).

The Le Méridien Melbourne boasts a fantastic central location, making it incredibly convenient for getting around. The free tram stop is right outside the main entrance, and the back door provides direct access to Chinatown, which is a huge plus. The room itself was generally clean and tidy, with most essential amenities. However, the service was pretty average, and they weren't particularly responsive. The deposit refund after check-out was also extremely slow. On top of that, the view from the lower floors is really poor and quite depressing – I definitely wouldn't recommend booking a low-floor room. Overall, it was an an 'okay' experience.

The hotel's location is pretty good. The one-day tour I booked met right outside the Windsor Hotel, which was only a few minutes' walk away. Both Red Apple and Green Apple supermarkets are within walking distance, and Chinatown isn't far either, making evenings very lively. The hotel facilities are admittedly a bit old, but the hygiene is decent. Breakfast is just okay, but it's filling, and surprisingly, they even offered congee. When checking out, since I paid a cash deposit, I had to wait a while for them to inspect the room before I could get my money back and leave. After the room check, I realized I'd left a piece of clothing in the room. The staff brought it down for me, neatly folded and presented it with both hands, which I really appreciated!

Facilities: The toilet was smart, but the shower stall didn't have a door, so it got cold when showering. Cleanliness: The cleaning was okay, but the cups weren't very clean. Environment: The lobby wasn't big, and I had to wait a long time for my room. It was good that they had staff who spoke Chinese. Service: It was decent.

For my 21-day trip to Australia, I stayed in 11 hotels across Sydney, Melbourne, and Adelaide. Here's my ranking of the best to worst experiences (with value for money considered): 1. Capella Sydney (low value for money) 2. Park Hyatt Melbourne (high value for money) 3. InterContinental Melbourne The Rialto (medium value for money) 4. Crown Towers Melbourne (high value for money) 5. Le Méridien Melbourne (medium value for money) 6. Hilton Adelaide (medium value for money) 7. The Langham Melbourne (low value for money) 8. Citadines on Bourke Melbourne (best value for money) 9. Meriton Suites Waterloo, Sydney (high value for money) 10. Best Western Plus Travel Inn Hotel Melbourne (low value for money) 11. The Hotel Windsor Melbourne (worst value for money) Now, let's talk about the InterContinental Melbourne The Rialto. Like The Windsor, it's a heritage hotel, and its beauty is undeniable. It truly looks like a 19th-century Neo-Gothic Venetian castle! Located in the heart of Collins Street, it's one of InterContinental's most luxurious heritage hotels worldwide. When you stay here, you can't help but spend time exploring, as both the exterior and interior decor are magnificent, and the room facilities are top-notch. It's definitely worth a stay.