Spa Hotels in Haiphong

I had an amazing stay at this clean and spacious 2 - bedroom apartment. It was the perfect choice for our trip with two couples. Everything we needed was right there in the apartment, making our stay incredibly convenient. The location is truly outstanding. There are numerous restaurants and shops nearby. We could easily grab a delicious meal or pick up essentials without having to travel far. I highly recommend this apartment to anyone traveling in a group of two couples. It offers a comfortable and hassle - free experience.

We stayed only one day for personal reasons, although we had booked for a little longer. The owner had the most comprehensive understanding of it and had separated our booking and returned us the money for the remaining days. I find this very lovely and really customer-friendly. We have paid a small amount due to the administrative fees that the renter had to pay in advance because of our change. However, compared to the amount for the additional days, it is not worth mentioning. We are very grateful for this.

Stayed here for 2 nights. The place was quiet and relaxing, especially compared to the busy center of Cat Ba. The room was simple but clean, and the pool was a nice bonus after being outside all day. There’s also a small garden area that’s really nice for chilling in the evening, though there were quite a few mosquitoes, so bring some mosquito spray. Staff were friendly and everything went smoothly overall

I stayed in room 2201. When I took a shower, the shower stall wasn't fully enclosed, so water splashed out and I had to put a towel on the floor. Also, there was no remote for the air conditioner, so it was really inconvenient having to go near the door every time I wanted to use it. These two things were the most inconvenient.

Great stay at Sheraton Hai Phong Hotel. The hotel was very clean, and the location was convenient. The room was spacious, comfortable, and well maintained. The gym and swimming pool were excellent, and the breakfast had a wide variety of choices. The service staff were friendly, polite, and welcoming. The front desk and bell staff were also very professional and courteous. Overall, it met the standard I would expect from a Marriott hotel, and I was not disappointed. One small area for improvement is the bathroom ventilation. The exhaust fan was not very strong, and sometimes there was a slight smell in the bathroom when the air conditioning was not on.

Location & Transportation: The hotel boasts an excellent location with convenient access to dining and shopping. It's just a few minutes' walk from the subway station and various attractions. Ambiance & Hygiene: The lobby design is simple yet grand. The room was spotlessly clean, and the bedding was soft and fresh. There was even a subtle fragrance in the air, allowing me to completely relax the moment I stepped in. Service: The front desk lady was very friendly and processed my check-in quickly. She even upgraded my room for free! Room service was very responsive; the extra toiletries I requested were delivered within minutes. A special shout-out to the cleaning staff; every day I returned to a perfectly tidied room, and they even left thoughtful handwritten greeting cards. Facilities & Comfort: The mattress was just right, neither too soft nor too firm, and there were pillows of various heights to choose from. The soundproofing was excellent, ensuring a peaceful night's sleep until morning. There was plenty of hot water, and the shower pressure was perfect, washing away all the day's fatigue.

The building is not high, so I didn't expect it, but the view was so good and the lighting was so pretty at night. The staff were friendly and there was something to play in the pool and it was a great pool to play. Have a good time.

Overall, the experience was really great; it felt like it was just renovated about six months ago. The breakfast was also very good. The only downside was that the electric water heater tank was too small, and the hot water ran out very quickly, often requiring a 5-10 minute wait to reheat it. This was the only thing I'd like to see improved.

I did not receive the room type that I reserved through Trip.com. My booking was for two suite rooms, each with two beds and one sofa bed, to accommodate a total of nine guests. Upon arrival, the reception staff informed me that this room type was not available and stated that the listing on Trip.com was incorrect. As a result, the rooms provided do not match my confirmed reservation, causing significant inconvenience to my group. I would appreciate an explanation for this discrepancy and an appropriate resolution as soon as possible.

The hotel was very nice. Great location and view (sunset from the rooftop bar is fantastic). If it wasn't for the construction in front of the hotel, this hotel would be the bees knees. It is close to our tour operator and mini markets. The staff so helpful and informative. Jong, one of the managers, organised a taxi for us to take us from our tour in the harbour to our speedboat to take us to Ha Long City. The speedboat driver organised the taxi driver to take us to our hotel in Ha Long City. It was well organised for us at half the price that we paid to get to Cat Ba Island. We were taken advantage of in the beginning of the Cat Ba Island adventure as unknowledgeable tourists, but we were treated so well on our departure trip from Cat Ba Island thanks to Jong.