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While the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations. Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing. Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries. However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy. Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises. Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.

A very cozy hotel in the center of Belgrade. The apartment room was excellent, with everything you could need. There were no issues with check-in or during our stay. We were allowed to check in before 2 PM, and on departure, we could leave our luggage for the whole day. The white cards were processed quickly. I'm very satisfied with this hotel!

The photos match those posted on the website. The apartment is small, but perfectly comfortable for two people. It's clean, newly renovated, and the building stands out from others in this part of the city. Regarding the location: Yes, public transport in the city is free for everyone, but it still takes more than 30 minutes one way to get to the city center or the old town, if you're a tourist visiting Belgrade to explore. Taxis aren't particularly cheap either. For us, the location turned out to be inconvenient. In the area where the apartments are located, there are some small shops and cafes, but the neighborhood itself is veeery non-touristy. I was so upset about choosing a bad location that I didn't even take a single photo of the room. So I'm attaching photos of the city center instead – it's much better to stay somewhere around there.

The hygiene is acceptable, and the location is good, with many bus routes nearby, though it's not very convenient to get to the airport. My biggest complaint: the description said there was a dryer, but there wasn't one! The room door couldn't be deadbolted as it was broken, and the bathroom door couldn't close, also broken. The shower water kept fluctuating between hot and cold! The hairdryer had very weak power. Breakfast was passable, but if you're staying for multiple days, the breakfast pretty much stays the same. The service was alright, but I can't give the hotel a good review. The facilities are just too run-down.

Good hotel, quiet street, close to attractions, walking distance to the Old Town, the fortress with the Sava embankment, the square, pedestrian boulevard, Rajiceva shopping mall, and streets with bars and restaurants. Just 5 minutes from the hotel, there's a fantastic restaurant called 'Zavicaj' serving homemade Serbian cuisine – it's delicious, reasonably priced, and always busy. Overall, the location is excellent. Inside, it's cozy; the room has slippers but no bathrobe or hair conditioner. In the shower, there's only one dispenser for universal gel/shampoo, and liquid soap by the sink – that's all. There was no shoehorn. No iron, perhaps it's available upon request or in a separate room, but I didn't inquire. Room 002 on the ground floor overlooked the hotel parking lot, with zero view. Even though I requested a high floor when booking, they gave me the lowest one. The breakfast was perfectly adequate; we didn't leave hungry. Sausages, scrambled eggs (which were actually not tasty and dry), fried eggs, cold cuts, dessert, fruits, vegetables – all available. I don't drink coffee, but there's no coffee machine, just one type of coffee in a pot. The air conditioning works very well and cools quickly. Blackout curtains. Mattress, pillows – all comfortable. No complaints about the cleaning. We didn't use the hotel's additional services (spa, etc.). The soundproofing is average, but it didn't prevent us from getting a good night's sleep.

The hotel room was great and the location I would say it’s super convenient but the problem is that they don’t refill the water and the tea besides the first day. I was very surprised when I called the receptionist and asked if they could bring water since the cleaning lady forgot to refill it but they say it’s only complimentary on the first day. That was shocking as it has been the first time ever to see this. Also when booking on trip.com you see that it says “Welcome Fruits” but the food only fruit I saw was at the reception on a bowl display. The ladies at the reception during the day they were amazing and super helpful but the men from the Night Shift are quite unfriendly. Overall I would recommend it but I would encourage the hotel to work on their complimentary water as it is nice to come back after sightseeing and drink some bottle water.

What I liked most about the room was the clean floor and the small balcony. The lack of slippers in the room was a bit disappointing, but for one night it wasn't a big deal. The location is good, and both check-in and check-out were contactless. There are a couple of bars right across the street, for those interested.

I stayed many times in this hotel. Breakfast is very simple compare to other 4 stars hotel. it's still ok for me. . This time feels not good. which made me unhappy is that I asked the hotel to call a taxi for me. and it called an expensive one (named hotel taxi and not a regular taxi), which is more than 30% higher than you call a taxi on the taxi parking area on the road by urself. I will never try again.

I spent 14 days at Belgrade City Hotel, and it was absolutely the best choice for me. My room was cleaned every day, and the bed was big and comfortable. The air conditioning worked perfectly. The breakfast had a great variety of food and drinks, and I also loved how peaceful and quiet the hotel was. The staff were incredibly kind, friendly, and helpful. If I come to Belgrade again, I would definitely stay at this hotel again. Thank you for your amazing service! ❤️

The staff are super responsive, and the post office and currency exchange are just a stone's throw away. Shops and kiosks are nearby, and the Belgrade Cultural Center is a five-minute walk.