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The hotel is extremely well located in the center of the old town. As a consequence, several major tourist sides are within close walking distance. The building of the hotel itself is worth to be mentioned. It fits extremely well into the landscape of the old town because it really belongs to it. The rooms and other facilities fit well to the historic environment but provide the convince and comfort of modern hotels. (1) Consistent, the breakfast room carries the atmosphere of the last century but the food served fits with the variation and trends expected from high standard hotels in Central Europe. (2) The service provided by the staff of the hotel is very good—they are helpful and engaged. At the downside, the hotel is a bit too popular. As a consequence, do not expect that early check-in is always possible because the rooms may be available only after the fixed check-out time. In summary, I do not hesitate to recommend this hotel for visitors aiming to explore the old town of Prague and enjoy the uniqueness of this beautiful city.

This bed was so unique, I felt like a medieval European princess! My room overlooked Charles Bridge, and the hotel minibar had so many drinks and spirits, plus they even gave me a big bottle of champagne which I brought back home. It was truly a vintage and wonderful experience. The only downside was the shower pressure; it was quite low, I wonder if the pipes are old. Oh, and the hotel breakfast was perfect too! Eating breakfast while gazing at Charles Bridge was an amazing experience, and the food itself was delicious. That toast with butter and blueberry jam was so good, and the smoked salmon too. It was my first time having soft bread in Europe, haha, I was so scarred by German bread! It's so convenient to walk to Charles Bridge and all the other sights for a city walk. I love Prague, and I'll definitely choose this hotel again next time.

Very nice hotel, with awesome location. Breakfast was very delicious. Also stuff congratulated me with my birthday, was very nice gesture. Recommend 100%

We paid a little extra for the suite and did not regret it. The room was spacious with a stunning view of the old town (photo). The bathroom was lovely. The bed was super comfy, amenities were good although the coffee and tea didn’t get topped up. We had to get maintenance up on the first evening as the thermostat was very high and would not go downs he couldn’t fix it so we slept with the windows open but it was okay as the area was quite quiet. Staff were friendly. Would highly recommend.

The hotel was just less than 10 minutes walk from where the bus dropped me off. The Monkeybar had excellent food, alcohol and vibe. The hotel amenities was top notch, it felt modern and clean. I liked the complimentary drinks and snacks in the reception area. The staff were very helpful. It was raining the day I stayed and guests could borrow the hotel umbrellas. The breakfast was amazing! I loved the made to order hot breakfast, especially the truffle scrambled eggs. The do it yourself juice bar was a nice touch. I would love to stay here again in future

We had a great stay at Grand Hotel Prague Towers. The service was phenomenal from start to finish, and the rooms were very well cleaned every day, which really stood out. Food and drinks at the hotel are a bit more expensive compared to prices in the city, but the convenience and wide selection make it worthwhile, especially after a long day. The elevators are fast, so staying on a higher floor is no issue at all. The room was spacious, with large comfortable beds and a bathtub, which was a nice bonus. If you stay higher up, the views are open and very enjoyable. The spa located at the top of the building is a highlight, and having access to Thai massage on site is a big plus. There is also a gym with modern equipment. It is not very large, but more than enough to stay active during a trip. Parking is plentiful at the hotel and included, which is a big advantage. There is also a metro station right outside the hotel, making it very easy and quick to get into the city center. Breakfast was excellent with a wide variety and honestly nothing to complain about. Overall, a high-quality hotel with great comfort, service, and facilities. I would happily stay here again.

We booked three rooms for a group of six and stayed for three nights. Upon check-in, we immediately found that the rooms were significantly smaller than what we had booked. After having contacted front desk and Trip.com, rooms cannot be changed and we were only offered very minimal compensation without clear explanation for the discrepancy in room size. We felt very frustrated not to mention the time wasted seeking for remedies. The hotel’s central location is perfect for exploring main attractions but several aspects of our stay did not meet expectations. 1. Room Size & Cleanliness: The room was small and the overall cleanliness was below average. For instance, the hairdryer full of fingerprints and grease (no hygiene bag) is put right next to clean bath towels. 2. Privacy Concern: An uninvited housekeeping staff entered our room without knocking to promote a €25 hotel branded teddy bear, which is totally unacceptable and lack of respect for privacy. 3. Breakfast Experience: Breakfast had a wide selection but it was served in the bar area (where is the main entrance of the hotel to reach hotel front desk) and mezzanine floor with fairly limited seats. Food was laid over bartender’s countertop that created a chaotic and stressful environment especially during the breakfast peak hours. 4. Security Concern: As the hotel was modernised from a historic building, there are structural limitations e.g. the staff / housekeeping lift and dedicated lift to the rooftop bar share the same lift lobby for hotel rooms. The bar lift somehow also provides access to hotel room floors. This poses security concerns since non-hotel/bar guests could potentially access hotel rooms without any security checks. This hotel would suit travelers who prioritize location than any things else. Based on our experiences, it should not be classified as a five star as it claims for.

Very satisfied with the room, facilities are new and complete. The front desk staff were very friendly and welcoming. Most importantly, the breakfast was excellent, especially the soft and fragrant croissants. We were supposed to get two breakfasts for two nights, but the front desk told us we had four, which we really appreciated! 😊

The hotel is not bad, old but has its own charm, we actually liked the decor, the location is very good, the breakfast though is very average, nothing special. We had the worst chek-in experience in our life with Mr Nader, who was very rude, we have booked a superior double room and paid the full amount in advance, when we arrived he simply said he had no room available, and that he will move us to another hotel of theirs, and it was far from the location we chose to stay in for it's proximity to everything we wanted to visit, and that of course without even asking for our opinion. We said no and that it is unacceptable to move us to a hotel on the other side of prague, not in the same category, he even lied and said that it was also a five stars hotel but it was a 4 stars hotel. He was very unfriendly, extremely rude to us, he even insinuated that it was our fault because we had booked the room on the same day and he repeated it many times with a bad attitude. We did, but it was at least 8 hours earlier than our arrival, we even checked several times that the room was still available hours after our payment. He finally silently gave us a deluxe room with twin beds, without explaining anything, when we saw the room we told him that we are a couple on a romantic trip we want to stay in the same bed, he yelled at us saying that we insisted to stay in the hotel and not move to another one, and that the room he gave us is way better than the room we booked, which was a superior double room, we didn't really care about the room type more than we care that we got a double bed, but we finally accepted because we got no choice but to move to another hotel that night. They made the beds closer, but they kept moving away the whole night which was very weird and uncomfortable. He could've at least offered us free breakfast, but he instead made us pay for it, and told us if we want something we could go speak to the manager. It's never about money for us but the way he dealt with unsatisfied clients is the worst, and we work both in the tourism, in fact we are both managers! His colleagues the day after were more friendly and they moved us to a room with double bed with a great view, which we liked much more. A thing that we noticed is that the staff of this hotel are very unfriendly with no reason, they make you feel that you're bothering them just by walking by (the young blond girl in the reception, the breakfast staff, except for the young guy in the reception and the concierge, who was very nice welcoming and friendly and kept smiling the whole time. We would only recommend the hotel for its location and the artistic decor, but never for the service.

You absolutely *must* try the breakfast! The ingredients themselves are exceptional. You can enjoy a leisurely meal in a quiet and spacious setting, and it was, without a doubt, the best breakfast I've ever had in my life. The hotel itself was also superb, and I really appreciated how attentive and dedicated the staff were to making sure everything was taken care of.