The J Hotel Shanghai Tower is an ideal spot for travelers wanting to discover the city. The J Hotel Shanghai Tower offers a pleasant stay in Shanghai for those traveling for business or leisure. The hotel is conveniently located just 8km from Shanghai Railway Station and 18km from Shanghai Hongqiao International Airport. The closest major public transportation, Lujiazui Metro Station, is only 700m away. Seeing Shanghai's sights from this hotel is easy with Huangpu River, Shanghai Natural Wild Insect Kingdom and Shanghai World Financial Center Sightseeing Hall all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shanghai hotel features parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. For guests traveling with families, this hotel is consistently one of the most popular choices.
"Facilities: The room facilities are still top-notch, though some things were missing compared to last year. For example, I couldn't find the bathtub remote control โ maybe it was hidden? The bedside alarm clock was gone. I doubt the bedside air freshener would have been provided if I hadn't asked, even though I know it was available in 2025. Unlike last year, they didn't call us in advance to offer a birthday cake. This year, I spent 4,000 for one night for my son's birthday, and we got absolutely nothing. The butler, Linda, was okay. I was planning to message her on WeChat to tell her she was one of the only two good things about my stay โ her service and the consistently rich T9 Earl Grey tea. However, I found out she deleted me. It seems she was just putting on a show for two days, and now she's revealed her true colors, just like the hotel. Who cares, anyway?
Hygiene: The room hygiene was decent, except for the pool. It pales in comparison to the quiet and clean pool of 2025. It seems they outsourced it this year, as there was no mineral water or towels by the pool. The showers were also dirty and messy compared to 2025. When I got to the changing room, there were no shower towels either, which was very awkward. A middle-aged man, who I assume was the contractor, saw me complaining about the lack of towels and called someone to arrange for them. As a high-end hotel under Jinjiang Hotels, J Hotel shouldn't outsource its pool. Ensuring privacy is crucial for a luxury hotel. I guess this will be my last stay at Jinjiang J Hotel. Of course, we won't hinder others from making money, but I definitely won't be staying at J Hotel again. I'll stick to places like The Peninsula, The Fairmont Peace Hotel, InterContinental, and Sofitel Shanghai Hongqiao. I had originally planned to buy Jinjiang Hotels stock (600754) worth around 50 million over two years, but it seems there's no need for such 'value investing.' Without good service, the stock's value is worthless. I hope J Hotel makes some changes. This time, when I went to the pool, I saw many people learning to swim in the murky water who clearly weren't hotel guests. I didn't even go in; I just got out and left. I'm very disappointed with the J Hotel pool this time. Someone was even proudly telling five or six middle-aged women how 'high-end' their pool was, likely because they were there for their children's swimming lessons. Such behavior truly disheartens guests; there's no privacy and no peace at all.
Environment: The hotel environment is still good, given it's only been open a few years.
Service: This year's service is a huge step down from 2025. Farewell, J Hotel. I will 101% not be staying here again!"