4-Star Hotels in Penang, Malaysia

Regarding the facilities, I need to pay by my own self for the car parking service. They are charging RM 24 per day and I am staying for 4 days 3 nights. Do you think how much I need to pay for the car parking which they never stated that visitors or customers need to paying by ourselves. I hope that in the future, please stated very clearly that we need to paying by ourselves without inform us.

Overall, the stay was okay and comfortable. The room was a little small, so it may feel slightly tight if you are travelling with more luggage. The best part is the location, which is very convenient and makes it easy to get around, shop, and find food nearby. A decent choice if location is your main priority.

The location is good, close to the night market, though the 'night market' itself was only about a dozen stalls. The hotel is a bit old and undergoing renovations, but the service was decent. We got a huge cookie each when we checked in. The pop-up drain in our bathroom sink was broken, but maintenance fixed it very quickly. I highly recommend the dessert shop across from the hotel; it was so delicious, I couldn't get enough of it – even those on a diet indulged freely!

Beyond imagination good! It's not very close to George Town, about a 15-20 minute drive, but it was fine since we were self-driving. Parking space was very ample. You can use your credit card to tap for parking, and the fee will be waived. The hotel's facilities are very new and clean. The room was large, comfortable, and spotless. The front desk offers a complimentary drink daily, you can choose between coffee, black tea, or orange juice. However, there's no water provided in the room, but there are water dispensers in the hallway if you bring your own bottle. The downside is the soundproofing is a bit poor. Some people nearby would sing morning prayers early in the morning, so light sleepers will definitely wake up. Also, the room cleaning was a bit haphazard and could be done better. Overall, highly recommended if you're self-driving! It would also be okay if you use Grab.

The sea view room was beautiful, but there's a venue downstairs that played music until past 1:40 AM, which really disturbed our rest. Despite that, it was still pretty good; the hairdryer worked wonderfully. We'll definitely come back again. There are lots of great food options nearby, I loved it! Haha, I'll choose this place next time too. It's really good, I like it! Very nice.

Clean and the views are great. The facilities are excellent, everything you need is available. It's a good place to stay. Downstairs, there's a ZUS coffee shop and an Indian restaurant, so you have plenty of dining options. Getting a taxi is also convenient.

The hotel is located in the old city. The front desk and exterior are decent, but the room facilities are quite basic... I'd say it's on par with a 3-star hotel in China, or a standard budget chain like Home Inn. If the price is between 300-500, it's acceptable, but anything higher and you'll definitely be disappointed. There are plenty of good restaurants nearby within walking distance, so you don't need to include breakfast; there are many local specialties around.

This hotel was arguably the best value for money on our entire Singapore-Malaysia trip. The overall style is an unfussy, beachfront vibe. The basic room type, priced under 400 MYR, all come with balconies and are located in the main building on higher floors. We paid a little extra for a room type that required us to go down from the main hall and take another elevator; it was on a lower floor but closer to the sea, with a very large balcony and expansive views. It has all the standard resort amenities, the common areas are pleasant, the private beach offers fantastic scenery, and the sea-view restaurant is also quite good, especially the 38 MYR set menu which is excellent value.

My recent stay here was nothing short of perfection. From the moment I stepped into the lobby, the customer service was outstanding. The front desk staff greeted me with genuine warmth, made the check-in process seamless, and offered fantastic local recommendations that really elevated my trip. Every employee I encountered went above and beyond to make sure I felt welcome and cared for. The room itself was immaculate. Spotlessly clean, beautifully appointed, and incredibly comfortable. The housekeeping team does an incredible job maintaining high standards—fresh linens, pristine surfaces, and thoughtful amenities made coming back to the room each evening a total luxury. The location couldn't be better. It is centrally located with convenient access to key attractions, dining options, and public transit, making getting around effortless while still offering a peaceful night's sleep. If you are looking for top-tier hospitality, immaculate accommodations, and an unbeatable location, look no further. I will definitely be returning on my next visit!

We stayed here for 6days and 5 nights. The room was as per described - great lighting, spacious, wonderful view of the city and amenities were more than sufficient. Location was great as well - right smack in the heart of George Town. Only complain we have is the lift service - almost everyday we had to wait ridiculously long for the lift and it’s always full. In total there were 4 lifts. If we wanted to head down from level 12 to level 1, for some reason some of the lifts would not come down to level 12 to pick us (stuck at level 18 or some other level). While the other two lifts are always full.