Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 9, 2025|Suite with Mountain View
JM travelsPositives:
Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕
Laundry was USD4 /kg. Very nice strong smell for the detergent.
Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍
Loved the house pets 💕
Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster.
Massage was great too. A lil pricey but so convenient and worth it.
The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below.
Negatives:
Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed.
Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck.
The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead.
Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound.
Overall, definitely a 9.5/10 stay!
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Price per night from:JPY 11,815
Posted on Dec 22, 2025|Premier Deluxe Room with Balcony
Guest User
Overall, the stay was very pleasant.
The view from the room's window, with the miniature train passing by, was a delightful surprise, especially for railway enthusiasts or those looking to experience the local atmosphere.
The location is incredibly convenient, not far from the main street and the train station, making it easy to get around on foot or by other means. It offers just the right amount of amenities.
The breakfast selection isn't huge, but the food is quite palatable. It's perfectly fine for a simple breakfast to refuel.
The minor drawback is that if you shower late in the evening, the hot water temperature can be a bit insufficient. Given Sa Pa's cooler weather, you might shiver a little after showering. I'd suggest showering earlier or for the hotel to improve the hot water consistency.
Overall, it was still a comfortable stay. The location and window view are definitely worth it. If the hot water issue could be resolved, it would be even better.
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Price per night from:JPY 8,920
Posted on Jun 26, 2025|Executive One Bedroom Villa On The Rock
hakiefEverything was amazing from check-in to buggy to service to cleanliness to breakfast to view.
The only letdown was the water pressure in the toilet. It's the irritatingly WEAKEST shower head I've ever experienced. Same goes for the bath tub which I wanted to use but gave up when only half the tub was filled after 30min. Speechless for such a price and beautiful bathroom that failed in its main purpose.
Maybe I'm unlucky maybe it's only this particular villa I ain't sure.
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Price per night from:JPY 45,447
Posted on Jul 3, 2026
NicoleSGThe hotel is in a great location, and the room was well presented, clean, and comfortable. The breakfast was also very good, offering a wide variety of both Western and Asian dishes. One of the highlights was the beautiful landscape views from the restaurant.
However, I had two concerning experiences during my stay. On the third day, my key chain, which held the keys to all of my suitcases, went missing. Fortunately, nothing was stolen. I also encountered an issue with the in-room safe: the code I had set worked when I first locked my valuables inside, but later it would no longer open the safe. Again, nothing was missing once the issue was resolved.
I have been travelling for nearly two months, staying in multiple hotels across three other countries, and I have never had belongings go missing or experienced any problems with a hotel safe before. I can't say what caused these incidents, but they were certainly unsettling.
That said, the staff were supportive and did their best to help resolve both issues, which I appreciated. Overall, I would recommend the hotel, but with some caution based on my experience.
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Price per night from:JPY 10,120
Posted on Jun 13, 2025
QanQ
Though it's about a 15-minute drive from Sapa, the views are absolutely breathtaking, and the hotel is incredibly well-equipped. The breakfast here might just be the best I've tasted in Vietnam. The staff provided exceptional service, going above and beyond to accommodate all our requests. I highly recommend it.
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Price per night from:JPY 15,086
Posted on Jun 11, 2026
Al’vinaI really loved this hotel: a deluxe room with a mountain view. But the hotel is situated in such a way that it's surrounded by mountains on all sides anyway. The rooms are clean and equipped with everything you need, which made my stay as comfortable as being at home. I even extended my stay for another 2 nights, despite the rainy weather. The staff are welcoming, polite, and attentive. The breakfasts are delicious.
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Price per night from:JPY 5,601
Posted on Mar 23, 2026
Genn Salcedo
We had a pleasant stay at Sapa Elegance Hotel. The room was comfortable and reasonably priced, making it a great option if you’re on a budget. It was also clean, and housekeeping did a good job of changing our towels and taking out the trash daily.
The room is equipped with a mini fridge and electric kettle which is very convenient. The room and the bathroom was also very spacious and it has a hot shower,, which we really appreciated. Moreover, there was also a free breakfast even though we did not avail the ”with free breakfast” price option when we booked the hotel.
Lastly, the staff are very friendly and easy to reach whenever needed.
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Price per night from:JPY 3,460
Posted on Mar 17, 2026|Standard Room With Garden View
AmilrozanI had a wonderful stay at Joville Hotel in Sapa, and it truly exceeded my expectations. The place itself is clean, comfortable, and offers great value for money—but what really made my experience unforgettable was the staff.
They were incredibly friendly, warm, and always ready to help with a genuine smile. From the moment I arrived, they made me feel welcome and well taken care of. Whether it was assisting with directions, arranging transportation, or simply checking in to make sure everything was okay, their level of care and attentiveness was exceptional.
It’s rare to find such accommodating and kind service, and it definitely made my trip more enjoyable and stress-free. I would highly recommend this hotel to anyone visiting Sapa, and I would gladly stay here again.
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Price per night from:JPY 4,401
Posted on Mar 30, 2026
santyan
This was the best hostel I've ever stayed at. The staff was responsive and kind, always ready to help. I felt at home every day. This hostel is also remote-friendly. There are tables and outlets on the ground floor, which was very convenient since I worked every day. There's also a cafe on the ground floor with affordable prices and large, delicious portions. You definitely won't go hungry. Generous breakfasts are available, with six different options, so everyone will find something for themselves. I really liked the banana pancake with honey. The mattress in the hostel is comfortable and, importantly, heated; it was chilly in the evenings, and that was my salvation. There was a cozy, large blanket and a comfortable pillow. One small drawback is poor soundproofing, but that's normal for hostels, so it's not a negative for me. Overall, I spent a wonderful 13 nights here and really want to come back again.
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Price per night from:JPY 612
Posted on Aug 12, 2025
Deeeeengdong
It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
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Price per night from:JPY 15,086