Name: InterContinental Hangzhou Wulin by IHG
Address: Hangzhou, China
Rating: 9.6

United Arab Emirates

Abu Dhabi

United States

Troy

China

Hangzhou

Canada

Niagara Falls

Malaysia

Kuala Kuantan

United Kingdom

Manchester

I really loved this hotel! We arrived before 3 PM, but the reception staff were very accommodating and let us check in by 12 PM. They also kindly split our bed into two and provided two sets of bedding. The hotel has a spa, pool, and jacuzzi. The food was excellent, and it was super convenient that breakfast started at 6 AM, so we made it for our morning flight. It's only a 10-minute drive to the airport. This is the perfect place if you're going to a concert at Etihad Arena!
P.S. The Formula 1 track is right next to the hotel, but you can't hear the race cars from the rooms, only by the pool.

The room was spacious, a suite actually, and very clean. The service was excellent, very warm and attentive. My child accidentally scraped their leg, and a staff member immediately came to inquire, offered a bandage, and even called later to check up on us. Highly recommended!

Everything is really nice with the hotel,  they even accomodated us to a one bedroom suite when requested. The only drawback was the overcrowded breakfast buffet and the arrangements being accross three rooms that was very annoying and not a pleasant experience. But the property is beautiful and location is perfect would recommend anyone to stay here.

Place is good generally. However a few issues stands out. At reception check-in, they will ask you to email them your booking details or take a photo of your app booking. Please remember to hide certain private details ie. Trip.com pin number as that is only for our personal use. We waited about 1hr for checking almost 3pm the usual check-in time although many people were checking out earlier. When we entered room, bedsheets were all wet. It didn't dry properly, both beds were wet. They helped us changed. Then the lights short-circuited, they need to reset. Then the toilet choked. The flushing mechanism can be improved, it gets stuck when you press the button and flushing is not smooth. breakfast was decent, limited options for mains. Overall, it was passable. But for Yas island hotel and brand name of park inn, we expected a lot better. Similar to a budget hotel vibe

The hotel has convenient parking, breakfast included, and old facilities.

Very nice place for the value. Would stay again!

I came to Hangzhou for a two-day trip and this was my first time staying at an InterContinental. It really exceeded my expectations. A day before my arrival, a butler contacted me and upgraded my room. We also exchanged contact information, which made communication very convenient for any requests I had. They even helped deliver my takeout after I signed a food safety agreement. Since I was traveling alone, I didn't get the breakfast buffet and opted for in-room dining instead. The waffles were, I think, the best I've ever had at a hotel – super soft and highly recommended! Finally, a big thanks to my butler, Jing~ I'll definitely come back if I get the chance.

IHG Hotels&Resorts

Columbus

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