Name: Rakuten STAY URBAN Ogikubo
Address: Tokyo, Japan
Rating: 7.1

Japan

Kyoto

Osaka

Tokyo

The hotel was spotless and incredibly comfortable! Plus, there’s a water dispenser in the lobby, so you can skip boiling water daily. And they even provide a light breakfast each morning. The staff are also very friendly. I’m definitely planning to return if I visit Kyoto again. :＞

Absolutely loved this hotel. Booked it in a rush and couldn’t be more satisfied. I was more pleased that this was a my 4 night stay in Kyoto during my Japan trip this year. The style of the room is a modern traditional Japanese room, with tatami inspired floor for the bed area, separating the entrance and wash areas. The main bed is raised so there’s plenty of room underneath to store multiple luggages. I loved that there is a small wooden folding table that has its own wall hanger when not used. The toilet is also separated from the shower/tub room, and wash area with a sink and large mirror. Each area had its own sliding door. Extra toiletries available in the main lobby included bath salts, which was perfect for relaxing in the tub after hiking Mount Inari to the top. I was solo travelling but booked a 2 person room as that was the only one available at the time, and the price was just right.

Nice small hotel, they give you umbrella and asked you to keep in your room throughout your stay and only give them back before check out. We came in September so its either scorching hot or raining. It wasn't raining when we were there but hotttt. So the umbrellas are our savior. They have luggage storage, so we left our luggage on our arrival (check in at 3 or 4pm) so we roamed around and came back later at night. At 12MN they will close the door and you need to use the password (they'll let you know beforehand obviously). We came back around 10 or 11pm and all our lugagges were already in our designated room, so convenient. The room is not so small neither very spacious. Just nice for us both, we took turn to open our lugagge. And we didn't shop much in Kyoto. Our iron unfortunately broke when we arrived in Japan. So day 1 in Kyoto we didn't managed to get the iron since another guest already using it (we checked in at night) but the next day the staff kindly went to the other guest room and take iron after they finished using it and sent to our room. We were so grateful. We went to the Kyoto Kawaramachi Station by cab. Since we didn't download the GOtaxi App nor Didi before arriving in Japan, we cannot register the app since they required phone number to send confirmation (we used esim) so we just waived the cab by the road and took about 5-10min to get one. We planned to transport our luggage to Osaka on the same day from Kyoto but we missed the time. You need to send the luggages to the designated (not all Yamato centers offer same day delivery service) Yamato Transport Service Center before 10am for the same day delivery service. We arrived around 10:40am so we got into another cab to the station and bring all of our lugagges with us on the Shinkasen.

Had a really pleasant stay here. The room was clean, comfortable, and well maintained. The staff were friendly and helpful whenever we needed anything. Location was also convenient with easy access to nearby shops and food. Overall a very good experience and I would definitely consider staying here again.

It's very close to the subway station and the neighborhood is quite quiet. Most importantly, the front desk staff are exceptionally helpful, and there's even a Chinese-speaking receptionist who listens attentively to your needs. It's perfect for people like us who aren't fluent in English or Japanese. The room also has a bathtub; after a long day, a soak was incredibly relaxing.

It's clean and tidy, the size is moderate, the facilities are maintained like new, the location is convenient, the front desk staff is friendly and professional, I will stay here again next time.

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