Name: Sails Port Macquarie,
Address: Port Macquarie, Australia
Rating: 9.1

Australia

Sydney

New Zealand

Wellington

Port Macquarie

Mascot

Melbourne

Surry Hills

The hotel's location is pretty good, making it convenient to get around. The lobby is exquisitely decorated and offers self-service drinking water. The front desk staff are enthusiastic and welcoming. The room space is a bit small, and there's a construction site nearby. Although the windows are soundproofed, it still affected my sleep in the mornings. For an Atour hotel in China, paying over 1000 RMB per night, I personally don't think it offers great value for money. After staying for two nights, I moved to the Four Seasons nearby on Sunday. For just over 900 RMB, it was superior in every aspect.

The hotel's location is decent, and the room was clean upon arrival. However, it was quite a long way from the airport when we arrived late at night. The hotel also mistakenly double-charged my credit card for the room, which had already been paid. Fortunately, they issued a refund and an apology once we pointed it out.

The room facilities were great, and the location was absolutely perfect – just a 5-minute walk to international departures. The hotel front desk staff, however, were quite unfriendly; this might have been due to my English not being very fluent.

This hotel is ideal for catching early morning flights. Sydney international departures are incredibly busy in the mornings; I woke up at 6 AM and already saw traffic building up.

It took almost half an hour from leaving the hotel to checking in my luggage. After that, I only had enough time to quickly browse duty-free before boarding.

Pros:
Fantastic location.
Even though some reviews mentioned the bed being too soft, it was actually the most comfortable hotel bed my kid has slept in for years. I usually have trouble sleeping in new beds, but this one didn't give me any insomnia.
The front desk service was relatively warm and welcoming.
The in-room capsule coffee machine worked great.
Nice view from the window.

Cons:
The duvet cover situation was really odd; there wasn't one. The duvet insert was just sandwiched between two sheets, and it would come undone as soon as you lay down.
The room was quite small.
Every day, inexplicably, dust would settle on the bed.
Houskeeping seemed to be inconsistent: one day the coffee wasn't restocked, another day the trash wasn't emptied completely, and some days we got an excessive amount of towels.
The room was small.

We stayed for 8 nights with our 3-year-old toddler, and it was a wonderful experience from start to finish.

Location: Perfect. We walked easily from the train station after arriving from Sydney Airport. The hotel is within a 10-minute walk to Darling Harbour, about 15 minutes to Wildlife Sydney and SEA LIFE, and right next to Darling Square park. Plus, Coles, Priceline, Chemist Warehouse, and everything else we needed were just minutes away.

Room layout: We booked a one-bedroom apartment with a living room, balcony, large kitchen, and lovely bathroom. The space was huge – ideal for a family. The dining table was a real bonus, and the kitchen had everything we needed. I was able to cook breakfast and dinner for our toddler each day, so we didn’t have to eat out every night. That saved us time, money, and hassle.

Service: Housekeeping came almost every day, and the customer service from the entire team was fantastic – everyone was so friendly and helpful.

If you’re travelling with a young child and want space, convenience, and a welcoming atmosphere, I would absolutely recommend Rydges Darling Square Apartment Hotel. We’ll be back!

First, the negatives. About half an hour after we checked in, a male staff member swiped his card and opened our room door. He said he was delivering hangers, but we hadn't requested any, so perhaps they were meant for another room and delivered by mistake. It was quite a shock regardless. I didn't report it to the staff during my stay, but afterwards, I made sure to double-lock the door every time I entered the room (before, I only locked it at night).

Now, for the positives. The location is excellent, very close to Central Station with many bus and light rail options nearby, making getting around super convenient. I stayed on the eighth floor, and while I could still hear traffic noise at night, which was a bit loud, the room's soundproofing was otherwise good, as I couldn't hear any noise from next door. The room was also very spacious, with a fridge and a safe. Overall, I recommend it.

Lovely, clean hotel with comfortable beds, pre-check-in luggage storage and located on the same street as the Victoria Cross metro station entrance which allows for quick, convenient travel to the CBD via metro. The only issues with the location is that it was hard to find at first as it was hidden behind a couple of tall apartment buildings and it's located on a steep hill, so be prepared to drag your suitcase up the hill if you're not bringing your car there. Otherwise, would recommend staying there.

Pros: The room is very spacious and well-lit with a great view, as shown in picture 1. It's right next to the University of Sydney, and there are three bus stops nearby, making it easy to get to downtown Sydney. The soundproofing is also excellent. Plus, the front desk offers free luggage storage. The bed is incredibly soft and comfortable. The neighborhood is quiet, safe, and pleasant, with a supermarket conveniently located nearby.
Cons: Maybe it's just my imagination, but one female front desk staff member seemed a little unfriendly, though it was barely noticeable.

Hotel is easy to find, but there’s nothing in the neighbourhood—you’ll need to drive to get anywhere.
The bathroom amenities are very basic.
Breakfast is not worth $36—you only get instant coffee, which is very disappointing.
The sofa bed is only suitable for small kids, not for adults. You can feel the springs when sitting on it, and the mattress is very thin.

The location of the accommodation and the 24-hour response were good, but the housekeeper did not clean it properly, and even though we asked for a body shower from a day ago until that morning, it was still not filled when we came in after going out.

The hotel is located right inside the airport, which is super convenient if you're just transiting through Wellington. The room facilities are comparable to a typical budget hotel in China. Breakfast is your classic Western spread – bread, bacon, eggs, and baked beans. You can watch planes take off and land at Wellington Airport from the restaurant.

Location-wise, it's right by Wellington train station, making it a great choice if you're arriving by train or heading to London.

Facilities: They're quite old. The air conditioning was one of those large, vintage units I'd never seen before, and it was incredibly noisy, so I just turned it off. The room had a microwave and cutlery, and surprisingly, a mini-bar – which you usually don't find in hotels at this price point. However, there was a snag: no price list for the mini-bar. While I knew the bottled water in the fridge wouldn't be free, I was still surprised to be charged $7 upon checkout (when a similar bottle is around $2.50 at the supermarket).

Service: The downstairs restaurant has long operating hours. I was able to order a delicious burger after a late check-in, and grab a coffee and a pastry to go during an early checkout. Most of my positive impression comes from that restaurant.

It was great staying at the hotel. The only problem is the rooms were not quite as you can hear the noise from nearby rooms or outside of rooms of running aircon outside units noise and this impacted our sleep. The beds were not comfortable at all. Overall had a restless night during this time. The breakfast was pretty average and not too many choices.

We chose this hotel for its location. Unfortunately for us it’s rained so the location was spoiled. But that isn’t the reason for the poor review. We were greeted by a request for $15 a day for the hotel car park (We had already paid in advance for the room and breakfast). The lobby and bar was full of Drs and Medical Reps for a two day convention so we had to fight our way to our room each day.  We ate in the restaurant and my steak was cold and the rest luke warm. Breakfast was a buffet style and was messy, not checked and trays were empty and the worst we have had travelling.  On check out we were charged again for our breakfast and the manager was condescending until she realised she was incorrect.

Rydges

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