Name: Naeba Prince Hotel
Address: Yuzawa, Japan
Rating: 8.5

Japan

Karuizawa

Tsumagoi

Yuzawa

Tokyo

United States

Honolulu

Chiayi City

Although the room rate isn't cheap, I think overall it's a hotel with excellent value for money. Firstly, the hotel environment itself is superb. It's spacious with lots of greenery, including a lake, trees, lawns, and small villas, making it very pleasant for a stroll. Secondly, there are hot springs and a shuttle service. Plus, right next to the hotel is a beautiful and very large outlet mall, offering convenient dining options. The shuttle runs in a loop, taking guests to JR Karuizawa Station and the outlets. Even though it's not a far walk to the outlets anyway. The hot springs ♨️ are free for hotel guests and include outdoor baths and a sauna. The hotel also has a golf course, which we didn't visit, but we saw staff assisting guests with their golf clubs in the morning. The only downside is that the hotel is quite large, and some guest rooms are a bit of a walk from the front desk. The West Wing is closer to the shopping plaza, while the East Wing is closer to the ski resort. It seems the West and East Wings are booked separately. The rooms are not small, and the window views are very pleasant. All in all, it's a hotel I would happily choose to stay at again.

I specifically booked this hotel for a golf trip. It's about a 10-minute walk from JR Karuizawa Station, and they offer free, on-demand shuttle service. Right outside the hotel (a 5-minute walk) is the Prince Outlet, and you can access the ski lifts directly, making it a one-stop shop for shopping, skiing, and more. 

The hotel's forest hot spring (separate for men and women) features floor-to-ceiling windows with views of the snow or lush trees, offering a truly therapeutic experience. The property includes a main building and forest cabins, all surrounded by trees, ensuring a quiet and peaceful stay. 

The rooms are comfortable and spacious. The cabins come with a private garden and an outdoor hot spring, definitely worth staying in.

There are several Prince Hotels in Karuizawa, and this one is 5-star but a bit old. To get to the hot springs or the outlet mall, you have to take a shuttle bus. The hotel rooms are laid out in a long corridor, so if you're unlucky enough to get a room in the 50s, you'll feel like you're walking forever. The scenery, however, is quite nice, as it directly faces the golf course. Besides providing shuttle buses to the hot springs, outlet mall, and train station, the hotel also offers private car service during off-hours. The concierge also has free bicycle rentals (electric and non-electric). What's really great is that upon check-out, you can arrange to have your luggage delivered directly to a service point at the outlet mall (this is excellent, no need to drag your own bags to catch a ride). All in all, it's still pretty good.

We spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere.

I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience.
The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery.
The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge.
Was
I would go back to Prince Asama and experience the scenery during a different season!

We booked a small cabin for 8 people, and the hotel includes 3 time meals in the lobby. In the morning it is breakfast, and other times are snacks and tea. You cannot drive your own car inside the hotel. There is a hotel car pick-up and drop-off service. All hotel areas and Ole are available. It is very close to the Wangzi Ski Resort. Walk for 5 minutes. Ole can also walk over, just a few minutes. It is very big and there are many restaurants inside. But there is a limit to what can be packaged.

I thoroughly enjoyed my favorite sulfurous hot spring!

I've loved this hot spring since I was a child, for 40 years now. The building is old, but I'm grateful that I can still visit the same hot spring in the same place!

The hotel is quite old, the rooms are small, and the food is just okay. However, the hot springs are pretty good, with many small pools and different water qualities. I paid a deposit through Trip.com in advance, and it took over 10 days to get it back, and it was even converted at the exchange rate. Why would a deposit be exchanged if it's not meant to be used? There was no prior notification either. When I paid at the front desk in Japanese Yen, I somehow lost dozens of yuan on the two bookings. Trip.com's tricks are too deep. The hotel actually doesn't need a deposit at all. Beware of agents that require a deposit! They essentially use your money for a while, refund it when the exchange rate is bad, and then charge an agency fee. They scam you three times over, very slick.

Our room had a mountain view, and it was nice and open with a wide view of the sky.
The room was spacious and there was a sofa, and there was plenty of room to spread out our carrier.
Best of all, there was no step to get to the unit bath! I think this is rare and really appreciated.
The water pressure in the shower in the private room was good and we could switch it on, which was great.
As we were on top of the mountain, the path to get there was rough and there were monkeys around, so we hurried to get there before the sun went down, and we weren't able to buy dinner in town, so we had to eat cup ramen. It would have been nice if the convenience store, which is open until 9pm, had a few more options for late-night snacks.

Booked a room in Building 2 for three nights, and got an upgrade to the club floor. The room wasn't huge, but it had four beds, enough for two adults and two children, and the bathroom had a separate shower and toilet. The cable car is right downstairs, making skiing super convenient. There are tons of restaurants; we tried pizza, BBQ, ramen, and an izakaya, among others. The prices were reasonable, and everything tasted great. We'll definitely be back, highly recommend it!

The Prince

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