Read genuine traveler ratings & reviews to find your perfect stay.
9.1/10
Great
AAnonymous UserThe cleanliness of the hotel surprised me, every part of the room is clean & comfy. Swimming pool & jacuzzi water were cold, it would be awesome if the jacuzzi water is hot. And in case you need extra pillow, they will make you pay for “renting” it.
GGuest UserOverall, the stay itself was comfortable, and the room met expectations. The hotel's aesthetic is elegant and beautiful, and its location is convenient, surrounded by chinese restaurants within easy walking distance. The breakfast buffet was also good and enjoyable. However, the experience was unfortunately dampened by issues at the front desk, hygiene standards in the common areas, and soundproofing. We arrived around 10am and requested an early check-in, fully understanding that the standard check-in time is 2pm and that any earlier arrangement is subject to room availability and discretion. However, we were told by staff that early check-in would only be possible with an additional charge of RM160. This created an uncomfortable impression where it felt less like a matter of room availability and more like withholding an available room in order to impose extra charges. The tone suggests monetising convenience which we weren't particularly happy about.
After checked-in around 5pm. we noticed dirty plates on the floor left near the lift area. What was more concerning was that these plates were still there in the same spot the next morning when we checked out. This raised questions about cleanliness and hygiene, especially in shared spaces. In addition, the soundproofing could be improved. Noise from children crying near the lift was clearly audible, and due to the hotel's proximity to the airport, airplane noise could also be heard. This may be a concern for light sleepers or guests seeking a quieter stay.
While the room and overall stay were generally good, these experiences affected our impression.
BBalasena JohnEnjoyable stay at Sutera Niah resorts. Appreciate the management for the beatiful place and facilities.
Thank you Vanissa and colleagues for your wonderful hospitality.
Comfortable stay in the large very clean room.
Thank you again for the caring staffs.
And also thanks a lot to Androse who helped me with transport to Niah town, a caring, friendly officer.
God bless all of you.
🙏🙏🙏
SSlim88Located middle of the city centrally but sadly nothing surrounding seems to be attractive to us. Hotel are old and requiring some maintenance. Swimming is small and crowded. Gyms are aging with squeaky noises and need urgent lubricants. WiFi was extremely poor and connection was very slow. Surprisingly breakfast was very good. Staff are friendly.
AAnonymous UserThe hotel location is very nice, located in the town center and there is a mall opposite.
Need upgrade for the room, very old and run down. Those home appliances were aging and not clean. Can see some ants on the working desk as well.
GGuest UserAsked for early check in at 11am. The staffs are nice, except for the lacking in terms of towels, soap and shampoo, the location is very strategic. Walkable distance to Miri Times Square and Waterfront.
GGuest UserLocation is very good. Beautiful scenery from the apartment. Very strange and rigid rules. I knew 1 person from apartment was entitled to have free breakfast a day. I was given 3 breakfast coupons for 3 day stay but when I tried to have 3 persons from my family to have breakfast together for the same day, the receptionist bluntly refused. The conditions of each apartment we stayed was different. My sister had a 3 bed room unit with full utilities including dinning table and yet there was no wash basin for cups and plates. The bathroom sinks were leaking.
MMd Alley A HMDNHad a great stay at this hotel! The staff were friendly and welcoming, the room was clean and comfortable, and the location was very convenient. Everything was well-maintained, and the service was excellent throughout. Would definitely stay here again!
GGuest UserIt was a 1hr drive from Miri city to the resort. The condition of Miri-Bintulu road was very challenging as its under major maintenance. We basically on 50km/hr. The resort is a good place for family get together esp when we have limited access to the internet & calls. There are a lot of physical activities you can do there in a group or solo. The resort tour included in the stay is a great exposure for kids to understand rainforest eco system.
For hotels with Breakfast in Miri, the average price on weekdays is MYR 313, and on weekends (Friday–Saturday) is MYR 314.
What available deals for hotels with Breakfast in Miri?
Trip.com always provides various promotions and discounts for both new and loyal users. You can check the promotions page to figure out what promotions are available for your stay.
What are some of the best luxury hotels with Breakfast in Miri?