Miri Hotels with Wifi

"Had a wonderful 2-night stay at Pullman Miri Waterfront. The hotel was clean, modern and well maintained. Our room was spacious, comfortable, and spotless, with a great bathroom and comfortable beds. The staff were friendly and professional with smooth check-in and check-out process. The facilities were excellent, and the overall atmosphere was relaxing. Great value for money and definitely recommend staying here again when visiting Miri."

"The hotel is in a great location, but it's difficult to find a parking space, especially at night. There are two things I hope the hotel can improve. First, the overhead shower is fixed and cannot be adjusted, making it difficult to keep our hair dry while showering. Unfortunately, the hotel did not provide shower caps, which would have been helpful. Second, the bedroom lighting could be brighter, as the room feels a bit dim. Overall, it was a pleasant stay for my family. We look forward to staying here again."

"The hotel is in a great location, and the room was clean and comfortable. Those are definitely the highlights of my stay. Unfortunately, the service and overall experience fell well below expectations. The biggest issue was the parking. My vehicle couldn’t fit into the mechanical parking system, so I was instructed to park by the roadside instead. Eventhough I wasn’t able to use the hotel’s parking system, I was still charged RM10. Later that evening, I decided to use the hotel’s premium parking, which costs RM70/day. I asked if the RM10 I had just paid could at least be deducted from the premium parking fee, but my request was declined. It didn’t seem fair considering I had no choice but to park outside because my car couldn’t fit into the mechanical parking. After contacting management by email, I was informed that the RM10 charge should never have been applied in the first place, as roadside parking was supposed to be complimentary for guests in my situation. This was apparently a mistake by the front desk. What was frustrating was that I had already explained to the front desk multiple times that my vehicle wasn’t even parked in the mechanical parking system, yet I was still asked to pay. The premium parking arrangement was also poorly managed. There were no staff available to assist with moving the cones, and on one occasion, my car registration wasn’t even on the parking list. Several times during my stay, I had to ask different staff where I was supposed to park because no one seemed to know. Housekeeping was another disappointment. I requested room cleaning at the front desk in the morning and specifically informed the staff that I had accidentally left the “Do Not Disturb” sign on my door. Despite this, housekeeping never came to service my room. To the hotel’s credit, management handled my complaint professionally. They refunded all of my parking charges and offered complimentary breakfast as a gesture of goodwill. However, while I appreciate management’s effort to make things right, the multiple service issues throughout my stay had already left a poor impression. Personally, I would not stay here again, especially if I’m driving. A good recovery is appreciated, but it doesn’t undo an experience that could have been avoided with better communication and service from the front desk."

"never expected our stayed was too great! the breakfast was superb nyummy!! the security so humbled and kind! i definitely will stay here again! thank you trip! im in love with trip too!"

"Nice hotel with big room, stayed there for 2 nights. Bed is clean, firm and comfortable. Aircon is cold, bathroom is clean. Hotel is walking distance to both Bintang and imperial shopping mall. Many eatery around the hotel and also self help laundry station across the road. A small convenient shop beside the hotel main door. Only feedback is the power socket very far from table. No power socket beside the bed. No elevator from ground to basement carpark. Will stay again."

"Room 811, malfunction outdoor A/C unit, only have hot air. Around 9pm no more hot water supply, only have cool water, can't take a bath in the bathtub. Smell dusty carpet. Moved to room 713, everything is fine, just a broken TV screen, and this room only has a shower, no bathtub... Morning breakfast have white rice, mee goreng, chicken hot dog, meat roll, hard chicken kicap and red baked bean. Other row, orange juice, apple juice, warm water and cool water. Another row, croissant, muffin, white bread, golden bread, jam n coffee n tea. N the worst part is the iban female chef or kitchen helper who fry the egg, her dealing bad attitude toward all customer, when order egg, She always said Can u wait?! Don't order if you can't wait!!! Still have five more people order to cook!!! Then the customer ordered, she didn't take note of the order and give the queue number or place the plate in order. She worked in a chaotic state, due to no proper SOP and managing her order or pre making food in order. Need to audit her way to manage order. After I waited 25 min, I goto take my 2 pcs egg order, but she missing 1 pcs egg, when I ask politely can I have another egg order, then she get mad at me, scolding me I didn't order 2 pcs egg at first, but I said I had told her 2 pcs egg before, then she shut up. After I take the egg to my table, I hear she mumbles in Bahasa Iban said that Chinese Pig only knows... then smaller voice I don't know what she said. I turned and I saw no one beside her, definitely not talking to anyone... The whole breakfast time was good, but the staff had a bad attitude and ruined our mood to have a good experience... Suggestion: If the egg cooking station is too hard to manage, just put half boiled eggs and hard boiled egg at there, then make a big batch of scrambled or omelette and put it in a tray. The image of a professional chef preparing the fresh food, is failed by that bad attitude staff. Just save some money from hiring that staff and cook good food for customer."

"The air condition is not working and not cold even after maintenance staff were to repair it so we changed rooms to a higher floor but the bathroom heater is sometimes hot and sometimes not. Overall our stay at the hotel is happy."

"First of all, it's cheap for a family of 3 to stay there. Convenient location . But first impression we checked into the room is the smell from the toilet. It's very unpleasant. Secondly, there's still hair on the floor. So cleanliness is just average. Surprisingly, the bed and pillow is comfortable. We had good rest. The Aircond is cold too. Hot shower is okay. Need to know how to adjust. It gets too hot, then user has to keep adjusting it in one session. Well it's personal preference I guess. It's too hot for me. Maybe not for others. I'm sorry the photos are irrelevant. Captured during our drive from Sabah."

"I had a nice stay here with my family. Booked family suite which is spacious and quiet with amazing view of Miri city. Breakfast was nice and tasted good. To highlight, the staffs were super helpful and kind to assist with our needs. The location is also strategic and convenient with good amenities. Otherwise, cleanliness could be improved as there are stains on the mattress, carpet and couch."

"This stay was quite different from my previous experience. I remember that when I requested extra blankets before, they were delivered promptly. However, this time I was told that no extra blankets could be provided, which was quite disappointing as I’m used to having one for myself. I’m also quite conscious about my weight, and during my last stay, the room included a weighing scale. Unfortunately, this was not provided this time, which felt rather inconvenient. Additionally, I noticed that the hotel opposite, Ano Hotel, seemed quite busy with many cars parked and guests waiting to check in. I will most likely consider giving it a try on my next visit."