Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Oct 17, 2025
Guest User
This was one of many hotels we looked at but after so many positive reviews about the hotel and the staff it was a no brainer to book and we weren’t disappointed. The staff go out of their way to help you always with a friendly smile. The hotel is clean and adults only makes it a bonus. It’s a 10 second walk from the beach front. The beach is a cove never over crowded and the water is crystal clear and shallow for a long way. Plenty of little shops and places to eat out in this little village. Breakfast in the hotel was good, tasty. Not spoilt for choice but plenty for whatever your tastes. Pool area is great always get a bed. But we mostly went to the beach. There’s a car hire place nearby and a trip to Chania Old Town is an absolute must do. Would come back here again for sure and to this lovely hotel. Highly recommend it.
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Price per night from:VND 8,433,473
Posted on Jul 22, 2023
Guhuijiwanjia
The first-line sea view and private beach view are invincible, and free parking is also a bonus. I lived in a double-examination sea view room. The living room and balcony on the second floor can only see the scenery, but the air conditioning effect is too poor, and the upstairs is too hot. The temperature on the island in July and August is very high. All items in the hotel are charged, including water, and there is no free bottle.
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Price per night from:VND 14,263,062
Posted on Jul 19, 2026|King Guest Room With Private Pool
Nat 李凤临The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach.
Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too.
Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good.
Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤
A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu…
Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar…
Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk.
My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street.
I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️
I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒
I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price.
Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!
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Price per night from:VND 12,187,728
Posted on Jul 11, 2024
Guest User
The location of the hotel is definitely very good and a plus point.
We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely.
The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel.
I can really only give this hotel 3/5 stars overall.
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Price per night from:VND 4,974,583
Posted on Oct 20, 2025
Léo W
This hotel was perfect on all aspects, the room was amazing, big very clean and well equipped. The view from the balcony and the swimming pool was brilliant! I really enjoyed the spa and the interior pool as well. The restaurant of the hotel was perfect too, the food was really good. But most importantly, the staff of the hotel was highly professional and the nicest people! All of them were very good to us and treated us so well. I include everyone in the staff including the cleaning lady who was so lovely too. All in all this might have been my best holiday in a very long time if not ever. I highly recommend this hotel! Big thank you to everyone at Lagon life spirit boutique hotel, you’ve made our stay so perfect!
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Price per night from:VND 5,378,768
Posted on May 13, 2024
Amy
The room was spacious and the hotel was super clean and extremely comfortable. Everything felt brand new and the service was really 5 star. We were happily surprised to learn that the indoor swimming pool is actually just a giant jacuzzi. We spent an hour there on our last night which was super nice. The bed is really comfortable and the place is quiet. There is a valet service for parking your car and we got welcome drinks and snacks on arrival. Thanks again for the free bottle of wine and fruit bowl as a VIP welcome gift. We really enjoyed and will come back to this hotel if we ever visit Chania again one day.
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Price per night from:VND 10,240,645
Posted on May 3, 2026
Sunny F
Reception staff were super friendly and helpful. Room was good, we got a free upgrade, which moved us to another one of their other hotels (Corissia Princess Hotel) which was nice.
Housekeeping could have been more thorough, we left the towels on the bathroom floor and they were not replaced. They also did not replenish tea bags. However reception is quick to rectify.
Hot water went out one of the days which was annoying but maintenance was quick to fix it.
Pools, beach chairs, private beach area looked great, however we did not get the chance to use them as the weather was not great and the indoor pool closed around 7pm.
Breakfast was good and the location was nice (not connected to hotel)
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Price per night from:VND 3,641,550
Posted on Oct 28, 2024
mitchellh
Room was very clean and spacious. The facilities are modern and the pool overlooking the sea is amazing with stunning views. The hotel is a little out of town which is great to avoid the hustle and bustle but does require a taxi or a short walk from the end of the bus line. We would stay here again.
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Price per night from:VND 4,927,946
Posted on Aug 8, 2024
Guodaxiazhijian
The hotel deserves its four-star rating. The lobby and the restaurant on the second floor are both beautiful and elegantly decorated. The room was also nice. 22 square meters is basically consistent. The beds and quilts are very comfortable. The breakfast is very good, with many varieties, and the service is excellent. Black tea comes with a tea bowl and boiling water per person, and a set of cups. Tea is served to everyone, and coffee is also served to the table. The dining table is made of two layers of tablecloth, bleached and ironed to a crisp. This kind of service should be reserved for five-star hotels, but Cocaton Hotel can also provide you with this service, which is amazing. Luggage storage after early arrival and check-out was also attentive. The front desk service is very attentive and enthusiastic, and patiently answers questions. The location is very good, facing the gate of an ancient building in Chania. (The building is being re-roofed and may become a tourist product center.) It is only 2 to 300 meters away from the old town, which is very convenient. Stayed for two days, value for money.
The only thing worthy of improvement is that the tissue paper is placed under the washbasin and cannot be found without looking carefully. It is recommended to simply place it on the table in the room. See Figure 11.
Facilities: good
Health: good
Environment: good
Service: very good
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Price per night from:VND 3,350,071
Posted on May 7, 2026
Guest UserBeautiful newly renovated hotel with a modern and relaxing atmosphere. The new team is doing an amazing job, everything was very well organized and welcoming. The rooms were spotless, the food was excellent, and all the staff were wonderful throughout our stay. A special thank you to Mara, who was especially helpful and made our experience even better. We would definitely come back!
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Price per night from:VND 7,881,605