Nagoya Hotels with Gym

The hotel's location is excellent, making it convenient for getting around and shopping. The room was spotlessly clean, the bedding was soft and comfortable, and the soundproofing was good. The front desk service was warm and efficient, and the facilities were comprehensive. Overall, it was a very comfortable stay with great value for money. I would definitely choose to stay here again on my next trip.

My stay at ESPACIO Nagoya Castle left a lasting impression, primarily due to the incredibly attentive and professional staff! From the moment we checked in, the service was exceptionally warm and welcoming. As foreign guests, we truly felt at home, thanks to their fluent English and Chinese, along with their thoughtful guidance. The hotel's interior is elegantly decorated, exuding an artistic ambiance. Whether in the lobby, restaurant, hot spring, or when staff were explaining room facilities, everyone always had a smile and readily attended to guests' needs. The hotel is conveniently located right next to Nagoya Castle, offering a peaceful environment, though finding dining options on the street at night can be a bit challenging. The breakfast selection wasn't extensive, but the food quality was remarkably high! I wholeheartedly recommend this hotel for its 100% service and museum-like artistic atmosphere. While it's on the pricier side, it absolutely delivers an unforgettable experience! A huge thank you to all the staff for making our stay so wonderful. We'll definitely be back on our next visit to Nagoya!

The location right next to Kanayama Station is super convenient for getting around (I prefer it over Nagoya Station and Sakae). However, because of the single-pane windows, even on the 18th floor, you can still hear the train. Luckily, the noise level stays under 40 decibels, so it won't wake you up. There's also a shuttle bus nearby that goes to the Aeon Atsuta store. From the window, you can see an Aeon store, distant snow-capped mountains, and a little figure holding an umbrella on the roof of the building opposite. The twin beds can be pushed together, but there's a bunch of wires and equipment under the nightstand that prevents it from moving completely. This leaves a gap of about 20cm between the bed and the wall at the head, which is fine for a family of three to sleep comfortably. The mattress is a Simmons, and it's quite comfortable to sleep on, though the pillows are a bit too narrow. The bathroom looks a little older than it actually is, but it's perfectly functional.

Heads up! The Nagoya Prince Hotel discriminates heavily against Chinese tourists, terrible experience. I was really looking forward to staying at this supposedly high-end hotel, but from start to finish, the front desk staff clearly treated Chinese guests differently. Their attitude towards us was cold and perfunctory, completely lacking in service professionalism. I absolutely do not recommend this hotel for domestic travelers. When checking in, European and American guests in my group asked questions, and the staff were patient, thorough, and smiled throughout their interactions. But when it was our turn to ask about room types using simple Chinese and basic English, the staff remained expressionless, frequently interrupted our questions, and even refused to use a translation app I was using to communicate. Their answers were perfunctory and sloppy. They even claimed there were no Chinese-speaking staff, despite the hotel clearly offering Chinese service. The contrast was stark and made us feel very uncomfortable. When we tried to give feedback about the difference in service, the front desk showed no apology whatsoever. Instead, they prevaricated and shirked responsibility, completely disregarding our reasonable concerns. As a star-rated hotel with high prices, they should treat guests from all countries equally, but instead, they showed prejudice and discriminated against Chinese guests. The service and hospitality were subpar in every aspect. Paying a high price only to receive a frustrating and upsetting accommodation experience, I strongly advise Chinese tourists planning to visit Nagoya to avoid this hotel. For the same price, there are many other options that respect Chinese guests and offer thoughtful service. Don't fall into this trap.

This was my first stay at the Hilton Nagoya. It's about a 1000 yen taxi ride from Nagoya Station, so the location is pretty good. If you're using public transport, there are bus options, but the subway station is a bit of a walk. The room was spacious and well-maintained. I accidentally left something behind, and after emailing them, the hotel successfully sent it to my next hotel, which I really appreciate. A big thank you to Imai from housekeeping! The 'magic hotline' answered immediately, and the overall service was great – definitely good value for money. The only downside is that the soundproofing isn't very good, so if the neighbors are noisy, it can be hard to sleep.

I was extremely satisfied with the room's furnishings, comfort, panoramic views, carefully selected facilities, and most of all, the staff's customer-oriented attitude, their smiles and friendliness, and the delicious breakfast prepared by a French chef. I live in Nagoya and have loved the TV tower (Chubu Electric Power Mirai Tower) since I was a child. I've always wanted to stay at this hotel since it first opened, so I planned a surprise birthday celebration for my husband, and they even wrote a happy birthday message on the window. It's truly a wonderful hotel.

The hotel room is clean. The room is big for Japanese standard. We stayed in a room with huge twin beds. A set of clothes (pajamas?) is also provided. There is a free water dispenser in halls with hot and cold water. Massage chairs were bliss. Gym not used but looked sufficient. Complimentary drink in lobby. Breakfast is free of charge for all hotel guests and tastes good. In case of rain, umbrellas are available for use. If you stay more than one night, full cleaning is provided every 3 days but trash bins are emptied, pajamas and towels are changed every day. The only downside is the location is around 10 to 15-mins away by walk from nearest station. Overall, I enjoyed my stay at this hotel. The service is perfect considering it is a business hotel.