Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 3, 2026
Guest UserOn this business trip to Xining, I stayed at the Hilton Garden Inn Xining Chengdong the entire time, and my overall experience was fantastic. I have to especially commend Julie at the front desk; her meticulous service made me feel incredibly welcome.
The hotel is located on Bayi East Road in Chengdong District, right next to Wuyue Plaza, making dining and shopping very convenient. It's also not far from the highway entrance and Xining Station, which is great for both driving and public transport. As a newly opened hotel, the lobby design is elegant, and the room amenities are brand new and complete. The floor-to-ceiling windows offer a wide view, and the room was spotlessly clean. The 24-hour gym and self-service laundry facilities are well-equipped, and the breakfast buffet offers a rich variety, including local Qinghai specialties like yak yogurt and甜醅 (sweet fermented oats).
I arrived feeling exhausted in the evening after a long journey. Julie greeted me with a constant smile and efficiently handled the check-in process. Seeing my heavy luggage, she proactively offered to help carry it and patiently explained the room facilities, Wi-Fi password, laundry room, and breakfast times. When I casually asked about self-driving routes to Qinghai Lake and local food spots, she patiently outlined an itinerary, even recommending niche attractions and reminding me about precautions for high-altitude travel. When my room card stopped working, I contacted the front desk and Julie came to resolve the issue within minutes, without any pretense. Her service was professional yet down-to-earth throughout, without any rigid formalities; she genuinely thought about the guests. While good hardware is a hotel's foundation, warm service is what truly adds value. Thanks to Julie's thoughtful service, my travel fatigue disappeared. I'll definitely choose this hotel again on my next visit to Xining, and I highly recommend it to everyone!
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Price per night from:RUB 7,114
Posted on Jul 20, 2026|LIYA Guestroom (Double Bed)
VbaobaoxiongV
Our Qinghai-Gansu grand loop trip ended perfectly. We stayed at this hotel on our first day of the journey and chose to stay here again on our way back. Coincidentally, the lovely front desk lady who checked us in on the first day was also there to greet us. The service throughout our stay was consistently thoughtful and reliable, making us feel incredibly warm and cared for after a long journey. A huge thank you to her for her enthusiastic and attentive care. If I ever travel to the Northwest again, I will definitely choose this place and look for her again!
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Price per night from:RUB 5,820
Posted on May 29, 2026
Longshilong
The lady at the front desk upgraded me to a King room for free when I checked in. The room was pretty good, though a little on the small side, perfect for a leisure trip. The window faced the street, so it was very airy, and the bed was comfortable. There was also a big TV. Breakfast was really convenient, as the restaurant is just inside the hallway on the second floor.
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Price per night from:RUB 3,400
Posted on Jun 16, 2026
Jenni4The location is very near the train and bus station. The standard room is big enough.
The staffs are helpful. Breakfast is good. A nice auntie server is nice and attentive. We are able to use the microwave to heat food we buy. There is free tea at the reception.
The morning market is a must visit which is walkable. Must ask along the way as is behind housing estate, not visible along the road.
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Price per night from:RUB 4,368
Posted on Jun 3, 2026
Guest UserThe facilities are complete, and the bathroom has a separate wet and dry area. The place is clean and tidy, the environment is quiet, and the service lady is very thoughtful. It was a rare and pleasant stay. The hotel staff are very kind, and the food at the restaurant on the second floor is delicious.
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Price per night from:RUB 4,803
Posted on May 30, 2026
Guest UserMy recent business trip to Xining led me to this hotel, and I must say the overall experience was outstanding. The front desk staff were incredibly attentive and efficient; check-in was quick, and they even helped carry my luggage to the room. The room's facilities were new and complete, with a fresh and elegant ambiance. The decor was simple yet cozy. Complimentary disposable toiletries, bottled water, and tea were provided. The hotel maintained strict hygiene standards; the bedding was changed after each guest, and the entire room was meticulously cleaned, with no dust in even the trickiest corners. Overall, everything was excellent. I'll definitely choose this hotel again next time I'm in Xining.
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Price per night from:RUB 1,367
Posted on May 23, 2026
Guest UserThe facilities are complete and the stay was very pleasant. The front desk staff was very attentive. The shower was excellent. It's very close to the train station, and getting a taxi is convenient. There are also a few snack shops nearby. The breakfast is abundant, and the price is affordable.
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Price per night from:RUB 2,734
Posted on Mar 24, 2026
Anonymous User
The hotel lived up to its quality expectations in every aspect. The receptionists were very friendly and helpful. The water pressure in the bathroom was excellent. The room lighting was great, and the location was superb, with convenient access to transportation and dining options.
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Price per night from:RUB 1,440
Posted on Sep 13, 2024|Double Room A
bebou around the worldWe found the hotel easily. The lobby seems to be shared with another hotel. Check-in was possible even late at night. The reception staff upgraded us into a room with a window which was nice. The room in itself is small but functional. The bed is small but comfy. The TV worked well. There's a laundry room that you can use for free but the dryer mode doesn't work. The amenities are outdated and cleanliness is really not what you would expect. Our toilet seat was broken, the sink was dirty (we removed some stains with just water and toilet paper) and it was leaking. The walls have some very nasty stains on it and there's dust and stains on many things inside the room (bedside tables, fan, wardrobe, bedside lights, etc). One very annoying thing is that when you don't close your door properly, there's a loud alarm that quickly starts ringing. Unfortunately, when it's breakfast time, many people don't care and will leave that to ring until they come back, and it's very annoying. Breakfast is Chinese food only and not that great. Plus it is served in a very small room where there's definitely not enough space for everybody so you might have to wait. On the second day, housekeeping took our bath mat and didn't replace it, so we had to use another towel. On the third day, despite putting the ”do not disturb sign” on the door, housekeeping knocked several times until told that we didn't need anything. I mean it's nice of them, but the point of having the sign is not to be disturbed. Depending on when you take your shower, the water can be a bit dodgy (fine at night, but in the morning, it goes from burning to barely hot to burning again which can be annoying). The layout of the bathroom is weird as well as the toilet protrudes in the middle of the bathroom making it complicated to move around, exit the shower or even use the sink (especially since ours was leaking all over). Shower glass doors also don't close properly so lots of water is coming out. Our laundry string was broken so we had to find another way to dry our laundry.
I think it's important to note as well that as foreigners, we have been followed to our door by some other guests, and were stared at by others until we entered our room and closed the door which didn't feel safe for my girlfriend.
All in all, if you don't care about cleanliness, then it's ok as it's well located.
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Price per night from:RUB 2,529
Posted on May 17, 2026
Bruce Johnson CTI had two short (two nights each) stays at the San Want. The desk staff is excellent- they get things done, are friendly with a tourist with no Mandarin, and seem to genuinely care about my well being. Checkin was easy and smooth. I had a reservation through Trip.com. There is a food street next door, a Bank of China branch on the corner, and plenty of available taxis and a public bus system that is efficient. It is not a new building, but the owners maintain it. The house restaurant is okay, but there are many choices right outside the door. I will stay again if I return to Xining.
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Price per night from:RUB 2,855